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RRS Daz



Member Since: 22 Jan 2012
Location: Yorkshire
Posts: 797

I agree with mse all car makers have faults and issues.

I think the problem is we pay a lot of money for the brand and we expect it to be perfect, for example if you had bought a Kia 4x4 for 18k new and it had many problems you would put it down to cheap quality car.

Don't get me wrong I'm not happy about cars breaking especially land rover.

Post #406744 Thu Dec 19 2013 7:29pm
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cobbler2u



Member Since: 09 May 2010
Location: hertfordshire
Posts: 69

England 2005 Range Rover Sport TDV6 HSE Stornoway Grey

Exactly.
We have paid good money for our cars and don't expect to have high repair bills often.
You would expect land rover to fix suspension fault. How long have they had this problem and we are still having to change the pump on the suspension.

Post #406770 Thu Dec 19 2013 11:19pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Men and Complex machines...nothings perfect, everything breaks - never expect it to be flawless or perfect, otherwise expect it to fail. Mike

2014 Facelift Discovery

Post #406776 Thu Dec 19 2013 11:41pm
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drdelrrs



Member Since: 02 Nov 2010
Location: UK
Posts: 1163

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Orkney Grey

All things should be fit for purpose, this is reinforced by consumer legislation.

For cars within the EU this means a useful life of at least 6 years without major expenditure on repairs, other than wear and tear and scheduled servicing.

You'd have to say some of the (apparently) regular RRS faults - suspension bushes, lower arms, compressors. alternators and possible the turbo-chargers - suggests some cars 'fly close to the sun'!

Post #406816 Fri Dec 20 2013 2:49pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Any bush is definitely a wear and tear service item, I would say the lower arms are.

Compressor - possibly, Alternators again possibly

Turbo chargers I would say no

I think that EU thing has some complex UK interpretations - I have no idea what, but I remember reading about it that for what applies our consumer protection is better and im sure you cant take a car in after 4 years under that rule in the UK Mike

2014 Facelift Discovery

Post #406825 Fri Dec 20 2013 4:53pm
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drdelrrs



Member Since: 02 Nov 2010
Location: UK
Posts: 1163

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Orkney Grey

^^^ Seller's allowed at least 3 attempts to cure a fault -I think given sufficient grounds you can expect a replacement for up to a year. After that it becomes a debate with dealer, who is only backed by JLR.

Extended warranties can only add to you 'cover' they cannot take away any of your basic rights.

However dealers tend to act as if JLR's word is gospel and they can only do what JLR says which is actually a cop out most of the time Thumbs Up

Post #406836 Fri Dec 20 2013 6:40pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Agreed nothing takes away your rights, I think your rights are different in the UK, you cant take your car in after 6yrs and get a new one here Mike

2014 Facelift Discovery

Post #406837 Fri Dec 20 2013 6:55pm
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cobbler2u



Member Since: 09 May 2010
Location: hertfordshire
Posts: 69

England 2005 Range Rover Sport TDV6 HSE Stornoway Grey

Have the same problem.
Have changed the fuel filter and fuel rail but still the same.

I have these code if anyone can help
pp2290
pp120f

Thanks

Post #406891 Sat Dec 21 2013 11:34am
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drdelrrs



Member Since: 02 Nov 2010
Location: UK
Posts: 1163

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Orkney Grey

^^^ Not so DrDill

Take a breath and few minutes and have a read of the DVLA web site and further details on the government web pages of Consumer advice Thumbs Up

Post #406898 Sat Dec 21 2013 12:28pm
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drdelrrs



Member Since: 02 Nov 2010
Location: UK
Posts: 1163

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Orkney Grey

^^^^
I don't propose to hi-jack this thread any more with this discussion but for anyone interested in consumer rights a good place is the OFT's advice to the motor trade on their obligations page 28.

The OFT summarises it for dealers in a flowchart... (which, by the way cites a 6 year cut-off for UK, 5 years in Scotland)..

http://www.oft.gov.uk/shared_oft/reports/676408/oft1241.pdf

Q.E.D

Post #406910 Sat Dec 21 2013 5:11pm
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drdelrrs



Member Since: 02 Nov 2010
Location: UK
Posts: 1163

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Orkney Grey

No need to insult or be high-handed – let’s not bother to trade CVs so unless your 32 years retailing is in the Motor Trade forget it.

Firstly, the strand in this thread is about an unresolved fault with a Range Rover Sport. The inference and context of the thread is that the fault may be argued as inherent with the design and thus is a manufacturing issue and a “Fit-for-purpose” question.

For a durable and expensive product a maker is responsible whether described in warranty (or not) provides protection for faults that arise because of poor manufacture/design. Consequently we are NOT talking about wear and tear or driver abuse issues which will never be the responsibility of a dealer or JLR - and this where many drivers leave themselves open.
Secondly, the RRS is a high priced vehicle and this is a factor in whether an owner can expect rectification of faults that existed through poor design/manufacturer. We are not talking shopping.

Thus the sequence for a dealer’s decision making is clear...
1. “Has the consumer accepted the vehicle, for example because the ‘reasonable time’ for examining the vehicle has passed?
2. Is it within six months of purchase? Yes…. Faults with the vehicle emerge in first and/or six months after purchase – presumed to have been present at time of sale. Burden of proof is with the dealer to prove fault not present at time of sale. If not repairable a “Full Refund”

OR “NO (in which case the next stage is…) Is it within five years (Scotland) or six years (England and
Wales) of purchase?”

If “YES”… “Can the consumer prove that the fault existed at the time of purchase?”. (Here is where the evidence from the Forum members suffering the same issue may help prove it to be a design or manufacturing).

In which case…” Repair or replacement: The consumer can require either a repair or replacement from the dealer, who can only refuse if the remedy is impossible or disproportionate.”

Post #406929 Sat Dec 21 2013 6:55pm
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drdelrrs



Member Since: 02 Nov 2010
Location: UK
Posts: 1163

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Orkney Grey

Absolutely last post on this as it is clear that you are not willing to read the context of the thread and what's actually written but would much prefer to argue.

I have never ever said there is a 6 year 'warranty' - but owners can expect a repair; but obviously they may have to make a contribution because of age and having had 'beneficial use for the period - that's reasonable. Sometimes, as with insurance claims, there can be a payment required from the policyholder for 'betterment' i.e. because the car is better than it was.

The point is that car makers often contribute to repairs well after the normal warranty period - just look at recalls.

Post #406935 Sat Dec 21 2013 7:38pm
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jdgeary1



Member Since: 11 Dec 2012
Location: Berkshire
Posts: 41

2006 Range Rover Sport TDV6 HSE Sumatra Black

Well, after everything thing my car has been through, I have finally reached the end and its been resolved.

The car went to Hunters Guildford in the end, and after lots of work and diagnostics, believe it or not the fault was an alternator.

It seems that the fault occurred as follows:

The alternator was overcharging the battery, this in turn damaged the ECU, which in turn messed up the fuelling system causing the intermittent limp mode occurrence.

So, after having the fuel pumps replaced, the alternator, and also a new ECU and recoded, the car has been back for a couple of days now and is driving wonderfully well.

My fingers are kept firmly crossed, what but what a nightmare.

A fuelling problem relating to something so far removed from fuelling, no wonder the problem couldn't be found easily.

The bill for the alternator, diagnostics and the ECU not so good though Sad but its fixed.

Post #409814 Thu Jan 16 2014 7:00pm
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Paul Holywood



Member Since: 14 Dec 2013
Location: Hertfordshire
Posts: 307

United Kingdom 2007 Range Rover Sport TDV8 HSE Java Black

I'm very pleased you have got it sorted, now try and get some faith back and enjoy it. Thumbs Up

Post #409840 Thu Jan 16 2014 10:16pm
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Paddi



Member Since: 06 Jul 2012
Location: Hertfordshire
Posts: 1563

United Kingdom 2008 Range Rover Sport TDV8 HSE Java Black

Great news. Thanks for posting the solution. It is so much more useful to have a post about a problem that includes the way it was finally fixed. Very Happy 2008 MY Java Black TDV8 HSE

Post #409928 Fri Jan 17 2014 6:23pm
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