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Home > Technical > Big Fuelling Issue |
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normark Member Since: 17 Sep 2013 Location: hampshire Posts: 35 |
Hi mate I have just encountered this problem with my RRS and it seems the dealers have nt got a clue
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Tue Sep 17 2013 8:30pm |
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jdgeary1 Member Since: 11 Dec 2012 Location: Berkshire Posts: 41 |
Having a total nightmare, 4 months now and still no closer. I am taking the garage to court I bought it from at the moment for a full refund, although they are suppose to also be getting it to a main dealer to look at. |
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Wed Sep 18 2013 9:54am |
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MAW Member Since: 06 May 2006 Location: Lincs Posts: 3104 |
That is my view also Shouldn't have to pay for bits you dont need |
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Wed Sep 18 2013 10:03am |
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normark Member Since: 17 Sep 2013 Location: hampshire Posts: 35 |
Hope I dont have to go down that road although I was reading on one of these threads about going for a refund or replacement for a vehicle being unfit for purpose. Im waiting for a call from them now. I was going to suggest I pay them anything I owe them in 12 months time if I dont bring it back within that time with the same problems. and although I have it under warrenty should i keep paying for diagnostics ? especially if it obvously cannot tell them the fault. Hope you gets yours sorted soon, If you do suceed in your refund I may need some tips. all the best. |
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Wed Sep 18 2013 3:33pm |
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jdgeary1 Member Since: 11 Dec 2012 Location: Berkshire Posts: 41 |
Mine is under warranty, the issue has been that they cannot find the fault to solve the problem.
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Wed Sep 18 2013 6:51pm |
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jdgeary1 Member Since: 11 Dec 2012 Location: Berkshire Posts: 41 |
Who did you buy it from out of interest? |
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Wed Sep 18 2013 6:52pm |
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normark Member Since: 17 Sep 2013 Location: hampshire Posts: 35 |
had the phone call earlier having a long road trials today and one more test in the morning then its ready to pick up. great I thought "what was wrong with it I ask" Nothing sir we cannot find anything wrong.
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Wed Sep 18 2013 7:03pm |
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normark Member Since: 17 Sep 2013 Location: hampshire Posts: 35 |
Got my RRS back this afternoon seems ok but have not been on a long run yet Thats tomorrow, away all weekend so it will be a good test.if it happens again I dont know what to do as I believed the Guy at the dealership was really genuine when he told me theyve tested everything possible and come up with nothing
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Thu Sep 19 2013 5:51pm |
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normark Member Since: 17 Sep 2013 Location: hampshire Posts: 35 |
well we did go away last week and the car lasted about 60 miles and another car rental was needed for the weekend whilst my car was taken back to the garage again. we got back to find they are carrying out more tests and kindly gave us a brand new RRS in return of our hire car. I was then imformed they have fitted a new ECU and was going to keep it to run some miles up on it,well second day of trials and its gone again while one of the bosses was driving it so they are now pulling their hair as to what it could be. I must say though I am being treated very well by them with the new RRS for as long as it takes,but I just want mine back-Working |
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Fri Sep 27 2013 6:39pm |
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drdelrrs Member Since: 02 Nov 2010 Location: UK Posts: 1163 |
Surely if neither Land Rover's own staff or their authorised dealers can repair your car to a satisfactory level where it performs as it should and its less than about 6 years old you are entitled to expect it to be replaced or fair financial contribution |
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Sat Sep 28 2013 12:47pm |
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normark Member Since: 17 Sep 2013 Location: hampshire Posts: 35 |
I hope I do not have to go along those lines, trying to get my money back or a another RRS like for like will probably be a lot of Hassle which I really could do without.They now think its a fuel problem. so we will have to see the outcome, but all the time they are trying I am driving around in their brand new RRS -Is there a catch somewhere that Im missing? |
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Mon Sep 30 2013 8:13pm |
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DK3000AR Member Since: 19 Sep 2013 Location: Dakar Posts: 18 |
Any updates on this?
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Fri Oct 18 2013 9:01pm |
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normark Member Since: 17 Sep 2013 Location: hampshire Posts: 35 |
still have not sorted the problem out. they have had my RRS in their garage for about three weeks now and its almost at a stage where they were going to give me another car like for like until one of them decided to try fitting a new fuel pump as a last result. so now they are test driving it for a week
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Sat Oct 19 2013 9:32pm |
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jdgeary1 Member Since: 11 Dec 2012 Location: Berkshire Posts: 41 |
Latest update:
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Fri Oct 25 2013 10:29am |
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