Who owns this site? RRSPORT.CO.UK is fully owned and operated by Martin Lewis, an engineer from West Sussex in the United Kingdom Back to top
How can I contact the administrator? Any comments or queries regarding the site, system, administration, moderation or its contents should be made to Martin Lewis via the Private Message system (if you are logged in) or via e-mail to Back to top
Login and Registration Issues
Why can't I log in? You must be a registered user in order to log in. - Have you been banned from the board? A message will be displayed if you have. If so, and you do not know the reason, you should contact the webmaster or board administrator to find out why. - If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the administrator for assistance. Back to top
Why do I get logged off automatically? If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc. Back to top
How do I prevent my username from appearing in the online user listings? In your profile you will find an option called Hide your online status; if you switch this to Yes you'll only appear to board administrators and to yourself. You will be counted in the members online statistics as a hidden user. Back to top
I've lost my password! Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time. If you have problems, contact the administrator for assistance. Back to top
I registered but cannot log in! First check that you are entering the correct username and password. If they are correct then one of two things may have happened: some boards will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered it would have told you whether activation was required. If you were sent an email then follow the instructions; if you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then contact the board administrator. Back to top
I registered in the past but cannot log in anymore! The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. Either try registering again or contact the board administrator to retrieve your account. Back to top
User Preferences and settings
How do I change my settings? All your settings and preferences are stored in the database. To alter them click the Profile link in the menu bar. This will allow you to change all your settings. Back to top
The times are not correct The times are almost certainly correct; however, what you are seeing times in a time zone different from the one you are in. If this is the case, you should change your profile setting for the time zone to match your local area. Back to top
The time is now wrong after starting or ending summer time If you are sure you have set the timezone correctly and the time is still different (by an hour), the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The forum software is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time - you need to change your own profile time zone to take account of the one hour change Back to top
My country is not in the list E-mail or private message the administrator and ask if they can add your country to the list. Back to top
How do I show an image below my username? This is known as an avatar; this is generally unique or personal to each user. Use the "Avatar control panel" in your profile to choose a standard gallery avatar image, or you can link to or upload a photo of your own. Back to top
When I click the e-mail link for a user it asks me to log in. Sorry, but only registered users can send e-mail to people via the built-in e-mail form. This is to prevent malicious use of the e-mail system by anonymous users. Back to top
Posting Issues
How do I post a topic in a forum? You need to register and be logged in before you can post a message. Click the relevant button ('new topic' or 'post reply') when viewing either the forum or topic pages. The posting permissions and features you're allowed to use are listed at the bottom of the forum and topic screens (the Posting Rules list) Back to top
How do I edit or delete a post? You can only edit your own posts. You can edit a post by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they will normally leave a message saying what they altered and why). Please note that only moderators can delete posts. Back to top
How do I add a signature to my post? To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by selecting the appropriate option in your profile. You can still prevent a signature being added to individual posts by un-ticking the add signature box on the posting page. Back to top
How do I create a poll? When you post a new topic (or edit the first post of a topic, if it is your post and you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have permission to create polls. You should enter a title for the poll and then at least two options. To set an option, first type in the poll question and then click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the administrator Back to top
How do I edit or delete a poll? As with posts, polls can only be edited by the original poster, a moderator, or administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll. Back to top
Why can't I access a forum? Some forums may be limited to certain users. To view, read, post, etc. you may need special permissions which only the administrator can grant, so you should contact them. Back to top
Why can't I vote in polls? Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate permissions. Back to top
Formatting and Topic Types
What is BBCode? BBCode is a special set of 'tags' you can use to format text in your posts, or to insert other content. If you wish, you can disable it on a per-post basis from the posting form. BBCode itself is similar in style to HTML, however tags are enclosed in square braces [ and ] rather than < and >. For more information on BBCode see the guide which can be accessed when you make a post. Back to top
Can I use HTML? Only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause security problems. If HTML is enabled you may disable it on a per post basis from the posting form. Back to top
What are Smileys? Smileys (or 'emoticons'), are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys in on-topic posts, as they can quickly render a post largely unreadable, and a moderator may decide to edit them out or in extreme cases remove the post altogether. Back to top
What are Announcements? Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can reply to an announcement depends on the permissions required, which are set by the administrator or moderators for each announcement. Back to top
What are Sticky topics? Sticky topics appear below any announcements when viewing forums, and only on the first page. They are often quite important so you should read them where possible. As with announcements, the administrator or moderators determine whether you can reply to sticky topics. Back to top
What are Locked topics? Locked topics are set this way by either the moderators or administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons. Back to top
User Levels
What are Administrators? Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, allocating moderators, creating forums, etc. They also have full moderator capabilities in all the forums. Back to top
What are Moderators? Moderators are individuals (or groups of individuals) whose job it is to look after the 'front-of-house' of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to tidy up off-topic posts or deal with abusive or offensive material and users. Back to top
Private Messaging
I cannot send private messages! There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why. Back to top
Why do messages I send keep getting stuck in the Outbox? The private messaging system does not work the same as e-mail. When you send a private message to another member that message will stay in your Outbox until it is read by the recipient. When this happens, the message will move from your Outbox to your Sent Messages folder. Back to top
I keep getting unwanted private messages! If you keep receiving unwanted private messages from someone, inform the board administrator - they have the power to prevent a user from sending private messages at all. Back to top
I have received a spam, commercial or abusive email or private message from someone on this board You should email the board administrator with a full copy of the email you received and it is very important this include the headers (these list details of the user that sent the email). They can then take action. Back to top
How do I create or take part in event/group buy signups? This system allows you to sign up to participate in events, as well as create a sign up form for your own events or group buys. Please read the following topic for full instructions:
- Sign Up System
How do hide Off Topic posts in the New Posts list? This option allows you to prevent off topic posts displaying in the list of new posts (the "New Posts" link in the menu bar). Please read the following topic for full instructions:
- Off Topic Opt-Out (Hide OT in New Posts)
How do add an event to the forum calendar Please read the following topic for full instructions to add a new event to the site calendar:
- Adding an Event to the Calendar
How can I support the site? You can either visit the Shop (opens in a new window or tab) and buy some RRSPORT goodies (stickers, clothing, etc), or the Donate page (also opens in a new window or tab). Back to top
Commercial Posting
Can I promote my company's goods or services on the site? Please read the following topic for the rules about company participation on the site: - Rules concerning commercial posts Back to top
Why do links I click on go via skimlinks.com? This site is using an UK affiliate scheme called SkimLinks to earn commission on sales originated through links clicked here. You are not charged any extra, and you are supporting the site simply by viewing products and shopping online. Back to top
What data is collected about me? Although SkimLinks offers the ability to track members' purchases, this data is not and will not be used by us. Visits are recorded, however there is no connection made between individuals and their viewed or purchased items. Back to top
phpBB 2
Who wrote this bulletin board? This software (in an unmodified form) is produced, released and is copyrighted phpBB Group. It is made available under the GNU General Public License and may be freely distributed. Back to top
Why isn't a certain feature available? If you believe a feature needs to be added then please contact the site administrator, who will try to provide the feature for you. Back to top
Whom do I contact about abusive and/or legal matters related to this board? You should contact the administrator of this board. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If still get no response you should contact the owner of the domain (do a whois lookup). Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. Back to top
