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Home > General > Not so bullet proof TDV8 |
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simple1 Member Since: 15 Jan 2006 Location: Somerset Posts: 1657 |
It isn't the customer service, all sweetness and light, it's the fact that everybody is so ineffectual and nothing gets done unless you are on the phone constantly chasing and hounding somebody's back end. No body seems to give a that I paid 60k for this car and its still off the road. I know that LR employ people to trawl these web sites, hence never publishing the full extent of all the back room dealings but its really time some one at LR grew a pair and just got on and sorted this instead of telling me about dealer politics and how in house resolutions are sorted. Fed up with bubbles and nicey nicey. After six years of chasing my and everyone else's arse, I would really like time to enjoy myself without the stress of owning a car that has and continues to be not fit for purpose.
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Thu May 30 2013 12:33pm |
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Paddi Member Since: 06 Jul 2012 Location: Hertfordshire Posts: 1563 |
Yet again can only offer greatest sympathy watching this tale of woes. Amazing that LR don't seem to able to install an engine satisfactorily. Did they test your theory about a knocking small end by disconnecting fuel injectors one at a time? If there is an issue then unloading the bearing in this way is supposed to stop the noise isn't it?
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Thu May 30 2013 1:28pm |
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simple1 Member Since: 15 Jan 2006 Location: Somerset Posts: 1657 |
They can't do all. Dealer has done oil pressure checks, all well over where they should be, and used stethoscope but haven't come up with finite answer and won't take engine to bits. "They only fit complete units!"
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Thu May 30 2013 1:43pm |
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Beancounter_74 Member Since: 11 Oct 2011 Location: Down here now... Posts: 5796 |
Sorry to hear your continued woes Simon ON THE WAY: BMW F21 M140i
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Thu May 30 2013 1:50pm |
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pjb Member Since: 04 Mar 2008 Location: Sunny Oxon Posts: 213 |
And I thought our local dealer was useless.
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Thu May 30 2013 2:29pm |
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drdelrrs Member Since: 02 Nov 2010 Location: UK Posts: 1163 |
My question is how in a practical way, can we help Simon?
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Thu May 30 2013 4:13pm |
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muddywheels Milk Float Man Member Since: 30 Jun 2010 Location: East Riding of Yorkshire Posts: 5637 |
During my woes last year some great members on here emailed lrcs and management in my support
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Thu May 30 2013 7:35pm |
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Ady 555 Site Moderator Member Since: 12 Dec 2010 Location: Good old yorkshire Posts: 8738 |
Simon, sorry to hear that your motor is still not right after all this time and work that has gone into it. Why hasn't the dealer got the engine supplier involved and asked them to find out what the problem is with the engine? At the end of the day, your dealer has only fit the engine, if the problem is internal then surely its the engine supplier's problem. Tbh, i would of thrown the towel in a long time ago, how the hell have you hung on to it for so long i will never know. Good luck getting your cheque asap. |
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Thu May 30 2013 7:54pm |
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RRSTDV8 Member Since: 12 Aug 2011 Location: Northamptonshire Posts: 9003 |
I think I'd be suggesting that a large advert in a major daily paper will be expensive for me but it will probably be more expensive to them in lost potential sales. Perhaps you could borrow a trailer and park it outside the dealership with a big board on it saying how you've been messed around. So long it's parked legally they can't do a thing about it. Might shame them into doing something to sort it out.
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Thu May 30 2013 8:31pm |
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simple1 Member Since: 15 Jan 2006 Location: Somerset Posts: 1657 |
Thanks for the support guys. I think If I was to publish the entire truth, no one would believe it.
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Thu May 30 2013 9:41pm |
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muddywheels Milk Float Man Member Since: 30 Jun 2010 Location: East Riding of Yorkshire Posts: 5637 |
"Issue is with supplying dealers" my
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Fri May 31 2013 8:31am |
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BigCat8810 Member Since: 20 Feb 2012 Location: Berkshire Posts: 132 |
I’ve been watching this topic over the months and was hoping you’d get the vehicle back and be good to go and I’m very sorry about all your challenges with this particular RRS. I purchased a 2008 RRS which had previously had a replacement engine fitted by LR main agent. I naively thought this would be a good thing (although always struggled to understand why such a vehicle would need an engine after 50k miles).
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Fri May 31 2013 9:20am |
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RRSTDV8 Member Since: 12 Aug 2011 Location: Northamptonshire Posts: 9003 |
That's the point though - they have no legal duty to you. Moral duty is irrelevant, sadly. I can't help but think that the law should be changed with regards to new cars - the manufacturer should have a legal duty to you even though you bought it through a third party (the franchised dealer). Second hand cars, of course, would remain as they are now. Although, in my view, if there is a known issue they should still have some liability in the second hand market - think latent defects etc. 2012 SDV6 - it's missing a couple of cylinders 2008 TDV8 - it was a labour of love and is much missed |
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Fri May 31 2013 1:48pm |
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simple1 Member Since: 15 Jan 2006 Location: Somerset Posts: 1657 |
Well finally.... After two weeks of arse scratching, Land Rover are obviously reading these posts, they are sending a tech wizzo to inspect my car and decide if the noise which is now evident all the time, is engine or gearbox/torque converter related.
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Sat Jun 01 2013 8:40am |
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