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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Dealer implied they weren't bothering, because it's a digital issue not car one...I did say that was rubbish. Mike

2014 Facelift Discovery

Post #396276 Thu Sep 26 2013 7:12pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1833

2013 Range Rover Sport SDV6 HSE Orkney Grey

Well it is I guess,not sure how you fit the free filter available to a car!!

http://www.freeview.co.uk/articles/help/4g...rence.html 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #396280 Thu Sep 26 2013 7:30pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Isn't the problem the electronic programme guide updating. Linked to a digital system change recently? Mike

2014 Facelift Discovery

Post #396281 Thu Sep 26 2013 7:48pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1833

2013 Range Rover Sport SDV6 HSE Orkney Grey

To be honest I am not sure, there is a problem with the latest 4G rollout and Freeview TV and lots of info on the web.

4G has been mentioned a few times and it seems as if it can cause problems.

I guess we have to wait until there is a proven solution installed and then we will probably be sure of the cause? 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #396283 Thu Sep 26 2013 8:10pm
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

I appear to have missed out on this particular characteristic so far - probably because I struggle to get 3g never mind 4g where I live Confused Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #396289 Thu Sep 26 2013 9:19pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1833

2013 Range Rover Sport SDV6 HSE Orkney Grey

mse wrote:
Isn't the problem the electronic programme guide updating. Linked to a digital system change recently?


Having done a bit more research, it seems that some of the 4G networks are using 800mHZ.

To do this that spectrum had to be freed up as it was used by digital TV and in particular for some or all of the EPG.

There are filters available free for conventional TV's, not sure how you fix a car system though? Whistle 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #396312 Fri Sep 27 2013 8:41am
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

Hopefully you have all read this but as there appears to be multiple threads I thought it might help to post this here Thumbs Up

SingeRRS wrote:
Just found this. Permanent fix will be available in two weeks.... apparently.

Reference SSM68017
Models Range Rover Sport / L320
Range Rover Evoque / L538
Discovery 4 / L319
Range Rover / L322
Range Rover Classic
Title Audio Loss/Crackle
Category Electrical
Last modified 05-Sep-2013 00:00:00
Symptom 207000 Entertainment Systems
Content
Issue:
Customer failure mode is an intermittent 1-2s loss of audio in any source, which then recovers but can happen multiple times.
The occurrences may vary depending on location and proximity to transmitters in the UK.
Cause:
The issue first occurred on Wednesday 28th August and corresponds with a change in the UK Broadcast for TV Electronic Programme Guide (EPG) feature.
This issue appears only to affect vehicles fitted with the Lear Hybrid TV module.
The broadcast causes the TV module to carry out a reset which results in a temporary loss in audio, irrespective of which audio function is being used e.g. (Radio, CD, etc).
Action:
As a temporary measure and with customer approval it is possible to mask this drop out by setting the TV region to USA. However, this does prevent the TV from operating but provides a quick although temporary fix until a more permanent resolution can be found.
1. No parts are to be changed in an attempt to resolve this issue.
2. Disable TV by selecting USA region from the touchscreen
3. It is essential to perform a successful shut down of thevehicle electrical system, by ensuring the ignition system is off and not used for a minimum of 5 minutes. This ensures the TV records this as a 'last good state' and that the new region is stored when the vehicle is powered on.
4. This is a temporary solution until permanent fix can be established. JLR will communicate this permanent fix as soon as possible.


This suggest nothing to do with 4g Confused Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #396315 Fri Sep 27 2013 9:11am
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1833

2013 Range Rover Sport SDV6 HSE Orkney Grey

The EPG had to move to free up the frequency for 4G, that is why there is a problem.

If the car is trying to find it there then it will have a problem!!

That is the connection to 4G. 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #396342 Fri Sep 27 2013 11:46am
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

Ok Thumbs Up Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #396343 Fri Sep 27 2013 11:47am
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Bomber H



Member Since: 17 Apr 2012
Location: Abingdon / Reading
Posts: 200

I'm taking my RRS in for service tomorrow - anybody know if the permanent fix has been found yet, and if so what language do I have to speak for the service manager to understand what I want fixing? Quote the reference SSM68017? 2016 VW Golf GTD DSG
2007 Exige S British GT SE
Gone : 2011 3.0TDV6 HSE, Stornoway Grey, Ivory, Piano Black Trim, Paddleshift, Privacy Glass, Side Steps, Mud Flaps, Heated Steering Wheel, Timed Climate & Remote Park Heating Smile

Post #396975 Thu Oct 03 2013 7:42am
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Bomber H



Member Since: 17 Apr 2012
Location: Abingdon / Reading
Posts: 200

Proper fix still '2 weeks away' I'm told, in the meantime USA TV settings are still be applied. 2016 VW Golf GTD DSG
2007 Exige S British GT SE
Gone : 2011 3.0TDV6 HSE, Stornoway Grey, Ivory, Piano Black Trim, Paddleshift, Privacy Glass, Side Steps, Mud Flaps, Heated Steering Wheel, Timed Climate & Remote Park Heating Smile

Post #397180 Fri Oct 04 2013 4:43pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Update applied today - looks like its all fixed Thumbs Up Mike

2014 Facelift Discovery

Post #397553 Mon Oct 07 2013 8:42pm
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steverrs



Member Since: 17 Feb 2011
Location: West Lothian or somewhere abroad
Posts: 98

Scotland 2013 Range Rover Sport SDV6 HSE Ipanema Sand

Hi Mike, do you mean a software update sorted this out ?

Post #397560 Mon Oct 07 2013 9:01pm
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Ady 555
Site Moderator


Member Since: 12 Dec 2010
Location: Good old yorkshire
Posts: 8738

United Kingdom 2012 Range Rover Sport SDV6 HSE Santorini Black

Come on Mike, spill Thumbs Up

Post #397563 Mon Oct 07 2013 9:16pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Yes, software updated today, TV now back set to UK (and working) and radio on, no sound problems on mine since Mike

2014 Facelift Discovery

Post #397583 Mon Oct 07 2013 11:05pm
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