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R22Flyer



Member Since: 04 Feb 2007
Location: South
Posts: 109

United Kingdom 2013 Range Rover Sport SDV6 HSE Fuji White
Sound blanking my13 rrs

Help guys, I have a strange problem started today, playing any source DVD, iPod, dab, radio etc every 40 seconds or so the sound mutes and crackles and come back on, if the tv is playing the tv switches off, I have narrowed in down to the hard disk starting every 40 seconds as the fan starts the audio drops,

Is there a system reset or fuse I can pull to reset it

Thanks
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Post #393071 Wed Aug 28 2013 9:44pm
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steverrs



Member Since: 17 Feb 2011
Location: West Lothian or somewhere abroad
Posts: 98

Scotland 2013 Range Rover Sport SDV6 HSE Ipanema Sand

Same has just started on my car, at first I thought it was just some interference , but it doesn't matter what the source is. My car is in for some minor warranty work tomorrow so I will also be asking them to look at this.

If anyone has any thoughts please chip in,

Thanks
Steve

Post #393088 Thu Aug 29 2013 5:28am
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steverrs



Member Since: 17 Feb 2011
Location: West Lothian or somewhere abroad
Posts: 98

Scotland 2013 Range Rover Sport SDV6 HSE Ipanema Sand

Car has been in the dealers today. They unfortunately could find any faults although this did happen a number of times during testing, so they have agreed there is a fault. Software was updated but fault is still there. Car to be booked in for a day for further diagnostics.
Receptionist mentioned that while my car was in someone called about the same issue ! There is also a thread about this on the BabyRR forum.

Post #393332 Fri Aug 30 2013 11:28am
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Ive not long had a new stereo and you saying that i could swear something similar has happened a couple of times

The Traffic system warning also keeps going grey with a line through it very so often.

I should take it back in Mike

2014 Facelift Discovery

Post #393355 Fri Aug 30 2013 2:54pm
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

Not exactly the same but most of the time the sound is crystal clear on my Logic system but the sub rattles and distorts on some of my tracks with a bit of bass - pretty disappointing on a premium system - if I had paid the extortionate cost to upgrade I would be very mad right now Rolling Eyes

Did the same on both MY13 I have had - does anyone else have this Confused

TMC goes grey with line when no signal being received I believe Thumbs Up Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #393356 Fri Aug 30 2013 2:59pm
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Thats correct, the red line through the grey cars shows no signal...i know that, mine works (i use it all the time) it just pops up intermittently since they replaced the entire unit (after they broke the last one) Thumbs Up

The sub rattling they also fixed on mine, but it has to go back as they clearly left the old clips in that now rattles when the boot shuts Mike

2014 Facelift Discovery

Post #393359 Fri Aug 30 2013 3:58pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1671

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

Mine (April 2012) started doing this last week. There's a crackle from the speakers and then the audio disappears for a second or so. Doesn't matter what the source is, the audio dies - damn useless when you are on the phone. It even does it if the audio is off - still the crackle.

Can go for a 30 minutes or so without a problem, other times it can happen every few minutes. On one bit of today's trip it was exactly 15 minutes between drops. On the way back, botching for 40 minutes then once every 3.

I've actually just logged in here to search for the problem before I go to the dealers tomorrow and try to explain. I thought I was going to have a hard time convincing them something is wrong, but now I've found this thread it should be a lot easier.

ETA: the fact this has just started to many of us (think it may have been last Wednesday that it started) I wonder whether here has been a change to some transmission (TMC, 4G).


JLR - if you are reading this - please help - http://www.evoqueownersclub.co.uk/forum/st...page1.html 


Last edited by philmw on Sun Sep 01 2013 9:10pm. Edited 1 time in total

Post #393500 Sun Sep 01 2013 8:58pm
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Ady 555
Site Moderator


Member Since: 12 Dec 2010
Location: Good old yorkshire
Posts: 8738

United Kingdom 2012 Range Rover Sport SDV6 HSE Santorini Black

Let us know how you get on at the dealers, mine started doing this last week and i thought it was just the DAB signal that was dropping, since reading this thread the other day ive payed more attention to it and its just as you explain it. No doubt just another characteristic. Whistle

Post #393501 Sun Sep 01 2013 9:06pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1671

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

http://www.evoqueownersclub.co.uk/forum/st...page1.html 

Post #393502 Sun Sep 01 2013 9:10pm
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jim4244



Member Since: 16 Feb 2012
Location: No
Posts: 1210

England 2013 Range Rover Sport SDV6 HSE Santorini Black

Very strange - today I had exactly the same problem. I had the radio on and it cut out for around 2-3 seconds. I then selected the uploaded CD option and the same thing happened every 6 to 10 minutes.

No problems up to now and strange that our cars should all start doing this at the same time?

Jim

Post #393503 Sun Sep 01 2013 9:10pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1671

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

Ady 555 wrote:
Let us know how you get on at the dealers, mine started doing this last week and i thought it was just the DAB signal that was dropping, since reading this thread the other day ive payed more attention to it and its just as you explain it. No doubt just another characteristic. Whistle


Could you add a Sticky in the Technical section to point to this highlighting the issue? 

Post #393505 Sun Sep 01 2013 9:16pm
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Ady 555
Site Moderator


Member Since: 12 Dec 2010
Location: Good old yorkshire
Posts: 8738

United Kingdom 2012 Range Rover Sport SDV6 HSE Santorini Black

When we get some answers to this problem, i'll make it a sticky. Thumbs Up
It is strange though that this has only just started happening to so many sports all at the same time. Confused Just to check that it wasn't the DAB signal on mine i played some music i'd downloaded, and the problem was still there. Confused

Post #393506 Sun Sep 01 2013 9:29pm
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

Another "characteristic" to look forward to Thud Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #393516 Mon Sep 02 2013 8:11am
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1671

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

There is a Service Bullitin out for the amplifier firmware, apparently. Booked in tomorrow. 

Post #393518 Mon Sep 02 2013 8:17am
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Beancounter_74



Member Since: 11 Oct 2011
Location: Down here now...
Posts: 5796

England 

Radio (FM) cut out at the weekend and twice on the way to the station this morning Sad
Was also doing it via BT streaming from my iPhone........very annoying. Big Cry ON THE WAY: BMW F21 M140i
MERCEDES GL350 - Metallic Navy Blue w/Grey interior

GOING: BMW F31 335D MSport+ xDrive Touring
GONE: Land Rover Discovery 4 HSE - Stornaway Grey w/Black Interior (wish we'd kept it Banging Head )
GONE: BMW F10 520D MSport - Carbon Black
GONE:MY12 RRS SDV6 HSE Sumatra/Ivory/Grand Black Privacy glass

Post #393520 Mon Sep 02 2013 8:30am
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