Cliff - good words! Don't let them touch the paintwork! 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
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DO NOT CLICK HERE!

Really if you have had legal advice Bob that says you are well within your rights to regect the car then stick to your guns and go for it.
If your dealer is a big chain you could also try their head office customer services.

And in addition to Cliffs bit, take loads of photos and copy them to LR Customer Relations. Is your dealer part of a very large chain (Vardy Group etc) or are they a small solus dealer? 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

This is really BAD news Bob

FYI - Tim - the dealer is Trinity of Hinckley ( not a large group )

Bob - swap it for the nice Java Black S/Chrgd in the showroom !



BTW - If this was mine - - instant reject - letter to LR telling them I had rejected it with letter/keys/car all left at dealership! Now Await reply and new car!

If you bought a suit from M&S - got home and found it to be of poor quality ie. threads in it ,stains, one leg shorter than the other etc etc..... you would for one minute let them take it back to try and repair it

So why in Gods name do we accept rubbish when its cost £60k

Bob I sympathise with you - having been in the same boat ( literally a boat ) with a leaky Audi Cabriolet - But Audi did the honorable thing and sorted my complaint out. 
" WITH MORE EXTRAS THAN A HOLLYWOOD EPIC "

Bob, this is really heart-breaking as we are all aware from your posts how excited you were about getting your car!

I can't add anything new to the sound advice already posted, however I'm heartened to hear that you want to replace it with another and give RRS another chance.

Genuinely, best of luck and document EVERYTHING! Runner up - 2009 Best Avatar Award
Joint runner up - 2009 Outstanding Contribution Award
WINNER - 2008 ‘Best Thread’ Award – Beautiful Women Of The World
Runner Up - 2008 Comedian Of The Year Award
Runner Up - 2008’s Funniest Incident

06 RRS TDV6 HSE, Java/Ebony, PTI, Running Boards, Privacy, S/C Grille/Vents, Stormers, Tasmods - GONE - (

Shame was going to give Trinity a try for warranty and servicing as I have had run ins with the other local dealers.
Not sure that is such a good idea now, or are they better on that side MDP.

No complaints from me ......... Any problems = always sorted

Bob's real BIG issue = is that his actual car is not up to scratch 
" WITH MORE EXTRAS THAN A HOLLYWOOD EPIC "

Sorry Off topic


SuperT you have PM  RRS TDV6 Gone but still around
SL55 AMG
760Li Alpina
BMW 535D M Sport
BMW X6 XDrive35D
BMW 320D Coupe M Sport
And A Van For Rex!

WINNER - 2008's Idler Of The Year
WINNER - 2008's Comedian Of The Year
WINNER - 2008's Funniest Incident

I love boobies i love boobies i love boobies cuz i'm a big kid now! (Come on everybody sing with me you know the words!)

Thanks for the support, guys. It's well appreciated.

Does anyone know a good contact and address at Land Rover that I can send my complaint to?

Thanks. RRS 4.2 S/C. Zermatt. Tints. Stormers. 150+ paint defects, wonkey bonnet, scratches, detached doorseal. suspension faults. To sum it up, a �60k pile of cr4p!

Bob try this one:
























































The Chairman
Land Rover PLC
Solihull
England

It should find somebody who deals with these things pretty quickly if you send it to that address!












And I'm not joking............. otherwise there is an address for Customer Services in the Owners Handbook. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Tim in Scotland wrote:

otherwise there is an address for Customer Services in the Owners Handbook.

Witch well probably get you no where  RRS TDV6 Gone but still around
SL55 AMG
760Li Alpina
BMW 535D M Sport
BMW X6 XDrive35D
BMW 320D Coupe M Sport
And A Van For Rex!

WINNER - 2008's Idler Of The Year
WINNER - 2008's Comedian Of The Year
WINNER - 2008's Funniest Incident

I love boobies i love boobies i love boobies cuz i'm a big kid now! (Come on everybody sing with me you know the words!)

Thanks. I've got nothing to loose, I'll give it a go. RRS 4.2 S/C. Zermatt. Tints. Stormers. 150+ paint defects, wonkey bonnet, scratches, detached doorseal. suspension faults. To sum it up, a �60k pile of cr4p!

The only address I can find in the handbook is the general one on the back cover. RRS 4.2 S/C. Zermatt. Tints. Stormers. 150+ paint defects, wonkey bonnet, scratches, detached doorseal. suspension faults. To sum it up, a �60k pile of cr4p!

This is the customer services / general address

Or write to:
Land Rover UK Customer Relationship Centre,
Browns Lane,
Allesley,
Coventry,
CV5 9DR

Thanks Cliff, saved me typing it all in!
I used to have the email addy too somewhere so will look that out. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW