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Home > General > Help Stuck in France |
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SVR575 Member Since: 16 Apr 2008 Location: uk & Europe Posts: 1827 |
nigel where did you get that ADAC cover from ? THX. SVR 2018 in Santorini Black. |
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Sun Jul 26 2015 11:08am |
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nigel52 Member Since: 20 Nov 2013 Location: Farnham Posts: 274 |
PM me and I will send you all the details incl English translation. |
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Sun Jul 26 2015 9:37pm |
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DrRob Member Since: 23 Feb 2011 Location: Hampshire Posts: 2011 |
Been to Rovertune yet? Visitor from fullfatrr.com
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Wed Aug 05 2015 8:01pm |
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nigel52 Member Since: 20 Nov 2013 Location: Farnham Posts: 274 |
I've sent you a PM |
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Thu Aug 06 2015 6:04am |
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nigel52 Member Since: 20 Nov 2013 Location: Farnham Posts: 274 |
Well LR Customet Service made various promises including not least what went wrong with the car and how they and LR France managed to lock my car down for three weeks. Despite emails and answerphone messages they have stopped corresponding with me.
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Fri Aug 21 2015 10:52pm |
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DrRob Member Since: 23 Feb 2011 Location: Hampshire Posts: 2011 |
I'd have dumped it at Hunters and said"Call me when its done"
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Sat Aug 22 2015 6:22pm |
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nigel52 Member Since: 20 Nov 2013 Location: Farnham Posts: 274 |
LR are insistent that as Hunters sold me the car they must sort the key issue out at LR cost. IF I decide to keep the car then be assured I will go and see Rovertune.
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Sat Aug 22 2015 7:29pm |
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DrRob Member Since: 23 Feb 2011 Location: Hampshire Posts: 2011 |
Agreed it's not easy to get to but I got a good feeling from them. Rob is very customer focussed. Very.
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Sat Aug 22 2015 8:05pm |
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DrRob Member Since: 23 Feb 2011 Location: Hampshire Posts: 2011 |
I'd be interested on a Keith Gott feedback...... Visitor from fullfatrr.com
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Wed Aug 26 2015 4:26pm |
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nigel52 Member Since: 20 Nov 2013 Location: Farnham Posts: 274 |
Did brake pads and a couple of other small things and half the price of yours and my dealer. All fine. |
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Wed Aug 26 2015 8:43pm |
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nigel52 Member Since: 20 Nov 2013 Location: Farnham Posts: 274 |
Hopefully the end of this saga. Hunters replaced my second key, reprogrammed it and reset all the software that should have been done by the LR DAEALER in La Rochelle. Steering column control also now works so much happier. JLR paid for this all. Moral of this story, break down in the UK not France as they are not as well trained or Customet focussed. |
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Wed Aug 26 2015 8:48pm |
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DrRob Member Since: 23 Feb 2011 Location: Hampshire Posts: 2011 |
Great news........!
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Thu Aug 27 2015 6:15am |
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nigel52 Member Since: 20 Nov 2013 Location: Farnham Posts: 274 |
Yes Dr Rob at least until November and maybe longer as it is a great drive. Had a loan disco sport for the day but base model. Ok but engine noisy and not very smooth. Enough boot room for our needs and could do worse, but nice to get back in the RRS at the end of the day. |
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Thu Aug 27 2015 9:38pm |
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SVR575 Member Since: 16 Apr 2008 Location: uk & Europe Posts: 1827 |
Glad its sorted Nigel. SVR 2018 in Santorini Black. |
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Fri Aug 28 2015 7:43am |
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