Hi guys

Thanks for all the info. The rangie is totally off the road at the moment as now the coolant system has failed It had dumped a whole heap of water\coolant while parked.

I've had the "low coolant" message pop up now and then for a VERY long time, and under warranty had the coolant sensor replaced, the entire bottle assembly etc. So its at Ritter's again while we have a "discussion" with Land Rover about fixing the problem, seeing as it was first raised while under warranty.

Definitely not buying a new one now. Can't justify the spend on a car that is so unreliable. Fortunately we have multiple cars.

After discussions with various people at Land Rover, they have decided that they don't give a damn about their customers.

I now have a very expensive car that is having major failures only 1 year out of warranty.


Land Rover - you have lost a customer for life.



Land Rover = Customer service FAIL and quality vehicle FAIL. Should have learned from the P38 I had previously - it had so many electrical and suspension problems that we bailed on it.


And the worst thing for you is that an unhappy client will go an tell everyone how bad your product is. Already have a BMW, so will be having a chat with them for our next 4wd purchase. Pity, as we were planning to buy the new RRS supercharged.

Sorry to hear this RRS-Bunny,

Can I enquire, have Land Rover and the dealer actually found the root cause of your problems and quoted on a repair, or is it still a case of problems unknown?!

Hi

They still have the car (for the last week) , so I would suggest that they still trying to fix it.

That seems a positive - let us know how it turns out..

2nd Rower wrote:

That seems a positive - let us know how it turns out..

Terrible.. Just went and picked it up. Should have left it there.

Within the first block, the car was pulling to the right severely. I thought I had a flat tyre. While stopped at the traffic lights, the bonnet then drops down. Some type of suspension issue.....

The car then drove ok, for another 5km, then the suspension totally died. Got the warning lights on the dash, dinging etc. and the car was very very low. Bouncing down the road - it was so bad I had to limp home.

Went to go up the driveway, and the car was so low that the tow bar scraped on the footpath.

I have to wonder if these guys actually did any testing whatsoever- all I did was get in the car and try to drive normally. Didn't touch anything except headlights. Unfortunately I had to pick it up after hours, so couldn't turn around and take it back. VERY off at the moment.

Doesn't sound good, I hope they are not charging you for all of this...

Its back at Land Rover again today.............

I hope they aren't expecting me to pay for this - I could have ended up wrapped around a tree or in a nasty accident.

Looks like paying for the compressor to be replaced was a total waste of money.



How are you going with your lemon, 2nd Rower?

Still don't have my car back. Apparently the suspension failed when a service guy was driving it.......At least they have experienced the problem now.

Have you asked for a loan car yet?

2nd Rower wrote:

Have you asked for a loan car yet?

Yes I've had one of them... They told me at the time there were no LR loan cars... But I would later find out that there were some..

Picked up the car yesterday, apparently it had failed on them several times, and they are sure its fixed now.
Got home last night ok.

Drove to work today, and sure enough, bing - the suspension fault light goes on and it drops to the ground again while I was doing 100km/hr down the freeway. Its a wonder I didn't have a serious accident, as it was bouncing around quite violently. Managed to crawl to work at 40km/hr without being rearended, thank goodness.


The compressor was replaced for the second time in 3 weeks, sensors replaced etc. This is rediculous.

Sounds to me like the dealer is just replacing parts and not properly diagnosing the problem. Continual compressor replacement is unlikely to fix the problem unless the new one was faulty.

Who is your dealer and where are you located? Gone - 2008 Stornoway Grey RRS 2.7 TDV6
Gone - 2009 Buckingham Blue RRS 2.7 TDV6
Gone - 2010 Alaska White RRS 5.0 V8 Aspirated
Gone - 2017 Chawton White RRS 5.0 V8 Supercharged
Current - 2010 Java Black RRS 5.0 V8 Aspirated
Current- 2024 RRS P400 SE Dynamic

To be fair, they only charged $2k instead of the $6k (they spent a LOT of time on it) but I get the idea that it was a "lets replace everything" kind of fix. Apparently the 2 week old compressor may have "burned out"........


ULR in Melbourne...Was using Ritter, but they couldn't fix it either and handballed it to ULR.