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Zilch



Member Since: 20 Mar 2006
Location: Sydney, sometimes the Whitsundays
Posts: 2835

Australia 2010 Range Rover Sport 3.0 TDV6 HSE Fuji White

RRS_bunny wrote:
To be fair, they only charged $2k instead of the $6k


Must have been a lot of diagnostic time. The cost of OEM Compressors are about 800 bucks, i just had one fitted by a LR specialist not a dealer, as the specialist knows the marque, i have no faith the LR dealer franchise do.. Another Pommie Bar Steward down under

MY20 Defender 110 SE P400 Eiger/Ebony
MY10 3.0 RRS TDv6 Fuji/Ebony/Anigre

Post #277169 Sat Oct 02 2010 8:07pm
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BKHK



Member Since: 05 May 2008
Location: Perth
Posts: 1941

Australia 2010 Range Rover Sport Supercharged Java Black

Damn....if Ritter couldn't fix it....must have been something very obscure and broken. Can't think of a logical reason why a new compressor would burn out so quickly unless it was faulty when supplied or it was having to work constantly. Is it all fixed yet? Gone - 2008 Stornoway Grey RRS 2.7 TDV6
Gone - 2009 Buckingham Blue RRS 2.7 TDV6
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Post #277188 Sun Oct 03 2010 6:23am
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RRS_bunny



Member Since: 23 Jun 2008
Location: Australia
Posts: 47

2010 Range Rover Sport Supercharged Santorini Black

It was a lot of diagnostic time.

Had to take it out on the weekend (need the 4wd capabilities) and it was still faulting and dropping.

Not fixed - have to take it back, but I'd like to know what they are going to try next, given that the "replace everything" technique didn't work........

Post #277212 Sun Oct 03 2010 10:05pm
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Zilch



Member Since: 20 Mar 2006
Location: Sydney, sometimes the Whitsundays
Posts: 2835

Australia 2010 Range Rover Sport 3.0 TDV6 HSE Fuji White

RRS_bunny wrote:
but I'd like to know what they are going to try next, given that the "replace everything" technique didn't work........


standard dealer approach... which is fine when it is in warranty, but not when it is out.

a long shot could be to call Ayers Automotive in Brookvale, NSW http://www.aauto.com.au/ see if they have any pointers that can help... i use them all the time, far better than the dealerships.. Another Pommie Bar Steward down under

MY20 Defender 110 SE P400 Eiger/Ebony
MY10 3.0 RRS TDv6 Fuji/Ebony/Anigre

Post #277215 Mon Oct 04 2010 12:29am
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RRS_bunny



Member Since: 23 Jun 2008
Location: Australia
Posts: 47

2010 Range Rover Sport Supercharged Santorini Black

Its back at the dealer, and we have the awesome volvo back again. Conveniently there are no RR loan cars available.

People keep asking why we are driving a Volvo, suffice to say that LR aren't getting any good publicity.

I hope they have the courtesy of returning the car with a full tank this time. After all and sundry were taking it home for "test" purposes, it was returned with 1/3 tank of fuel. Bit rude. (not to mention the extra km's they are putting on the car)

Post #277730 Tue Oct 12 2010 12:52am
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2nd Rower



Member Since: 12 Nov 2007
Location: Upside Down
Posts: 1382

Australia 2008 Range Rover Sport TDV6 HSE Chawton White

I had the same issue with KM's and petrol for test usage!

Have they escalated and gotten the Land Rover Regional Technical manager involved yet?

Post #277731 Tue Oct 12 2010 1:03am
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RRS_bunny



Member Since: 23 Jun 2008
Location: Australia
Posts: 47

2010 Range Rover Sport Supercharged Santorini Black

2nd Rower wrote:

Have they escalated and gotten the Land Rover Regional Technical manager involved yet?


They have someone fancy from LR involved - it isn't helping, they are still unable to work it out.

Post #277732 Tue Oct 12 2010 1:05am
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2nd Rower



Member Since: 12 Nov 2007
Location: Upside Down
Posts: 1382

Australia 2008 Range Rover Sport TDV6 HSE Chawton White

I'm guessing its him then, he was involved in my issues when after 7 months they were still occurring?

I sincerely hope you're not being billed T&M for all of this...?

Post #277733 Tue Oct 12 2010 1:25am
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RRS_bunny



Member Since: 23 Jun 2008
Location: Australia
Posts: 47

2010 Range Rover Sport Supercharged Santorini Black

2nd Rower wrote:

I sincerely hope you're not being billed T&M for all of this...?


Me too.

Still really annoyed about paying for a second compressor in 2 weeks and still not having a functional car. Apparently the first new one "burned out" in only 2 weeks, so I'm guessing the second new one has now also burned out as its been 2 weeks since it was fitted, and the problem is not resolved.

Post #277734 Tue Oct 12 2010 1:27am
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2nd Rower



Member Since: 12 Nov 2007
Location: Upside Down
Posts: 1382

Australia 2008 Range Rover Sport TDV6 HSE Chawton White

Am I missing something, but don't you get a 12 month warranty on any original part replaced by a dealer?

That's how it used to work on my Holden once it was out of warranty..Had a water pump go a year outside of the warranty. I paid $700 for a OEM replacement by the dealer, this then failed within the 12 months so they fitted another new water pump at no cost.

Post #277736 Tue Oct 12 2010 1:43am
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Bobby



Member Since: 07 Jun 2005
Location: Kuala Lumpur
Posts: 3781

Malaysia 2006 Range Rover Sport Supercharged Chawton White

All LR parts are warrantied for 1 year. If a part was replaced under warranty then it is 1 year or until the vehicle warranty expires, whichever is first.

Just on an outside chance, did they update the software after replacing the compressor? Malaysia Boleh!
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Post #277737 Tue Oct 12 2010 3:38am
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2nd Rower



Member Since: 12 Nov 2007
Location: Upside Down
Posts: 1382

Australia 2008 Range Rover Sport TDV6 HSE Chawton White

@Bobby Bow down

If they have charged you then sounds to me like you may be in line for a refund for the second compressor RRS_Bunny.

Post #277739 Tue Oct 12 2010 4:21am
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redrover



Member Since: 22 Jun 2007
Location: Sydney
Posts: 94

Australia 2007 Range Rover Sport TDV6 HSE Java Black

I am amazed at the poor level of diagnostics these days. The compressor is been driven by computers that are behaving erratically, possibly causing the compressor to fail. An erratic computer can caused by a number of things, but mechanical issues such as a poor earth or dry solder joint are common problems.
Just my 2 cents worth.. TDV6, MYO7 Java with Ivory leather, 19 inch wheels

Post #277767 Tue Oct 12 2010 12:49pm
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RRS_bunny



Member Since: 23 Jun 2008
Location: Australia
Posts: 47

2010 Range Rover Sport Supercharged Santorini Black

Bobby wrote:

Just on an outside chance, did they update the software after replacing the compressor?


Yes they did update the software. Unfortunately it was Ritter than replaced the compressor the first time. Have to talk to them about a refund.

I would have thought that when a fault occurs, the fault code would be enough information to isolate the problem? I work in IT and the whole job is basically troubleshooting stuff that is going wrong, or will go wrong. It seriously shouldn't take this long to isolate the issue in the car..... Seems like whoever programmed\engineered the fault codes\comms system needs a good kick up the rear.

Post #277870 Thu Oct 14 2010 5:59am
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2nd Rower



Member Since: 12 Nov 2007
Location: Upside Down
Posts: 1382

Australia 2008 Range Rover Sport TDV6 HSE Chawton White

RRS_bunny wrote:
I would have thought that when a fault occurs, the fault code would be enough information to isolate the problem? I work in IT and the whole job is basically troubleshooting stuff that is going wrong, or will go wrong. It seriously shouldn't take this long to isolate the issue in the car..... Seems like whoever programmed\engineered the fault codes\comms system needs a good kick up the rear.


Agreed, the software development is clearly shocking.. Given that the dealers seem pretty much trained to only look at the what error codes are reported and replace offending part, the software needs to pretty much trap and report any error as an error code....

The software error handling seems to miss trapping and reporting a lot of errors, and then you get the dealer response that there was no error reported and they can't find what is wrong... even when the end results are noticeable as in your case...

Post #277872 Thu Oct 14 2010 6:19am
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