I took mine into Guy Salmon Stockport yesterday, left it at 09:15. Got a call about 4pm, "as it's pouring down can we keep it overnight to allow the glue to bond rather than it get wet" that made sense to me. Went for it at lunch today, all washed and vac'd which was a pleasant surprise however the spoiler had 5-6 strips of masking tape still on it clearly the car washers thought "not my job", when I queried it the service guy said "I'd leave the tape on for 24hrs more". My response was "why tell me it's ready if it's not" "erm ye just take them off then".

What started as a great main dealer experience fell a bit flat given the obvious lack of attention paid by some.

On a real plus note though, the "Vehicle Inspection" they carry out, where it's expected they rip your car to bits and quote you for endless stuff, came back with zero required, hoped for that but didn't expect it from a main dealer especially

Quote:

On a real plus note though, the "Vehicle Inspection" they carry out, where it's expected they rip your car to bits and quote you for endless stuff, came back with zero required, hoped for that but didn't expect it from a main dealer especially

Really surprised at this as one would expect them to try and drum up more business.

Harwoods told me they had done a full vehicle inspection, but as the washer bottle was empty (by design), I knew they hadn't, as this is the easiest £30 they can make.

Dave 2010 3.6 TDV8 HSE (Gone)
2011 Discovery 4 Commercial SDV6 (Gone)
1980 OBLIC 4.0ltr Range Rover (went a long time ago)

Just got mine fixed, total spoiler inc camera etc.

Dealers did a great job but took them over a week.

Which dealer did you use? Have any pictures with the new spoiler fitted mate?

Wow!!!! I've just seen this after following @ken153 here to this thread.
I had just posted up a Wanted Ad until I saw his same issue late last year.
Glad I saw this....!!!

Our upper spoiler flew off on the motorway this morning!

Click image to enlarge

My local dealer today said that the recall is not registered for our car, nor is it listed on the MOT Gov site. However it is in the middle of the production run, having been built in November 2010.
Range Rover Sport HSE Luxury 3TDV6.

I'll have to call Land Rover HQ and hope for their goodwill, or take to social media. We could easily have caused an accident the way it flew off on the motorway. The recall must be in place because accidents have indeed happened for LR to take this action on cars that are 12/13 years old.

The JLR customer service line is not accepting any calls:
0370 500 0500
https://www.landrover.co.uk/contact-us.html

The voice messages says to email:
lradvice@jaguarlandrover.com

I'm waiting for a response... as soon as the car is fixed, it's up for sale, or a bargain to the Car Buying Group (part of Motorway.co.uk)

Mines booked in for spoiler replacement and courtesy vehicle provided, Lets hope they dont do the free health check thing, I wouldn’t like to see the quotes for work thats needed from them

That's rather interesting as I didn't think the A/B rear spoiler was part of the recall, unless they have started as a precaution against lawsuits. Unlike L/R to do something for nothing.

Cheers
Col

Thats a good point Col, I wonder if i have the standard spoiler or AB spoiler as the kit wasn’t factory fitted, Best check before i take it in, Is there an easy way to tell the difference?

Easy enough to tell the physical difference between the HSE and A/B spoiler if that's what you mean. This is MyA/B



Cheers
Col

Last edited by Col on Sat Jul 23 2022 5:11am. Edited 1 time in total

Thats a big difference now you have put the photo on, So i have the A/B kit but with standard spoiler lol but tbh i like the standards spolier, Funny enough about 3 years ago i noticed it was loose so stuck some tiger seal inbetween to keep it together so i mat have avoided it flying apart. Still strange for previous owner to not finish the kit with AB spoiler or maybe he preferred the standard one anyhow.