So yesterday, my RRS windscreen took the brunt of a large rock at c50pmh.

To be fair, minimal damage for such a loud noise, but a new windscreen is required.

Has anybody changed a windscreen recently? Is there a definitive answer on whether I will also need the black plastic a pillars replaced, or the internal a pillars for that matter?

I have heard horror stories about having the clips break and want to ensure that the fitter has everything they "should have" in advance! Especially as the car is only 4 months old!

Thanks guys!! Now
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2022 SVR
2021 Bentley Continental GT
2020 Defender 110
2022 Defender 90 V8
Plus 16 other toys!

I would suggest getting your dealership to do it, even if they farm it out. You should then get an LR branded screen with the right areas for cameras etc and if you have HUD, the correct coating plus you get a 12 months warranty for poor workmanship. They will also hopefully order the right screen for your VIN............. this doesn’t always happen if you go to the other replacement screen companies. Do not be fobbed off by your insurance either who may try to get a cheaper screen fitted to save them money.......... 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Mine went when 4 weeks old told insurance it was going through dealers and they were fine , dealer ordered the screen and arranged for it all to be done and made sure all was okay. MY18 RRS Autobiography Fuji White
MY15 D4 Commercial Indus Silver

Mine also needed to be replaced at 4 months old. The new screen, LR branded, was fitted by Kwik Fit with no problem at all. The technician who has bee specifically trained in fitting 'smart' screens knew exactly what needed to be done and was particularly careful about calibration. All went very well. I asked him about the branded screen, he said some were, some were not and he believed there was no difference and come from the same supplier.

Tim Tim
RRS sold and replaced with a Skoda Kodiaq after appalling RR Dealer experience and LR inability to supply new cars in any sort of reasonable time frame..

I should have said Autoglass and not Kwik Fit. Tim
RRS sold and replaced with a Skoda Kodiaq after appalling RR Dealer experience and LR inability to supply new cars in any sort of reasonable time frame..

Thanks everyone... OEM screen being fitted on Friday by Autoglass. Apparently they have all the clips and additional bits already on order.

So hopefully, it will be a relatively painless process! Now
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2022 SVR
2021 Bentley Continental GT
2020 Defender 110
2022 Defender 90 V8
Plus 16 other toys!

Autoglass is fine, although I would not use the mobile ones. Fitting a screen in the pouring rain even though your under a gazebo type canopy to me is a recipe for disaster. Go to one of their units
A few years ago I had a week old S class Merc which was also a new model & suffered a cracked screen. No screens in the UK, but A/glass overnighted (is that a word) one from Germany & bearing in mind it was one that had all manner of electronics on it, fitted it perfectly. They sometimes get a bad press but considering how many screens they fit the bad one are miniscule.
Bet the main dealers farm them out to Autoglass.

In the factory they can fit a RRS windscreen in under 60 seconds using robots. These robots have some very fancy calibration mechanisms to ensure the screen is fitted perfectly. You'll never get that from a human or two doing a retro fit. So be very demanding who does it and how they do it, i.e. make sure the humans are trained, relaxed.... and sober!

I think Pilkington is the major manufacturer of automotive glass in the UK, and certainly Pilkington Redditch are OEM for RRS. L405 P400e Autobiography (MY2020)... Silicon Silver / Espresso
RRS TDV6 HSE Lux (MY2011)... Nara Bronze / Arabica - now gone!

I have the same to my RRS 2015. A 10 inch long crack in drivers side.

My insurance uses National Windscreens and told me it would be a aftermarket screen. I called LR who of course told me it would not be covered under warranty for heated element, auto wipers etc.

What should I do? Can they refuse to cover OEM parts to save them costs? 2015 RRS AB SDV6, Fuji White, Ivory
2012 RRS HSE SDV6, Sumatra Black and Ivory
Audi A5, 3.0 TDI, Gone
Audi TT, 3.2 V6, Gone
BMW 5 series tourer, Gone

so the replacement is not Pilkington? If the specification and features are the same, will it matter much? Or will you have less features by going with their solution? L405 P400e Autobiography (MY2020)... Silicon Silver / Espresso
RRS TDV6 HSE Lux (MY2011)... Nara Bronze / Arabica - now gone!

Ilard
Its not fitted yet, I am doing my research into the best way to approach this.

I don't want to invalidate my warranty (which LR told me anything other than OEM part will).

Cheers 2015 RRS AB SDV6, Fuji White, Ivory
2012 RRS HSE SDV6, Sumatra Black and Ivory
Audi A5, 3.0 TDI, Gone
Audi TT, 3.2 V6, Gone
BMW 5 series tourer, Gone

I feel this would be a case of using National Windscreens would make your life easy, but you should still be able to claim for an OEM windscreen fitted by an alternative supplier, but the claims process will be more laborious. L405 P400e Autobiography (MY2020)... Silicon Silver / Espresso
RRS TDV6 HSE Lux (MY2011)... Nara Bronze / Arabica - now gone!

ilard wrote:

In the factory they can fit a RRS windscreen in under 60 seconds using robots. These robots have some very fancy calibration mechanisms to ensure the screen is fitted perfectly. You'll never get that from a human or two doing a retro fit. So be very demanding who does it and how they do it, i.e. make sure the humans are trained, relaxed.... and sober!

I think Pilkington is the major manufacturer of automotive glass in the UK, and certainly Pilkington Redditch are OEM for RRS.

Hmmmm don’t believe the hype.... my Evoque is pouring water in through the windscreen.... the screen was a genuine screen and has never been changed since fitted at the factory by robots...

Speaking to a local windscreen chap he says he has done loads of JLR products where the screen seal has failed... he says it’s always on the top leading edge and getting the screen out is always a bastard because the robots put too much sealant down the sides...

It appears that this is exactly the case mine has...

The robots are rubbish!
There are recalls for failing windscreens with too little sealant.

Mine had to be removed and resealed. 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

I have just had my L320 done with a none JLR screen,


According to the Auto glass Fitters;
The rule is generally if your car is less that 3-4 years old then they
(The insurance Company) will pay for the JLR screen at about
£1,200 - £1,500

For the lower mortals that have older motors we have a choice,
have the standard screen for just the Excess on your policy,
or insist on the JLR product and pay the difference in most cases.

The difference is between £500 - £750

So I am happy with my none JLR product, it does everything it should,
and mine is an AB so it has plenty on it..

The choice is yours.. ===========================================
2012 Range Rover Sport Autobiography 3.0 SDV6 8 speed Automatic
Indus Silver with Hockenheim premium two-tone leather Ebony/Lunar,