I do agree crazy repair bill LR should cover this 100%, even cars unto the 7 year mark or so its really not acceptable. The only caveat to that would be crazy high mileage not looked after cars. RR could turn this problem into a winner by announcing that they will only cover this whilst been serviced at RR history that way the would prob even make money in the longer run with cars 3 years+ old.

What I don't understand is how JLR are escaping the "reasonable life" expectation embodied in the Consumer Rights Act? MY2016 HSE D SDV6 - gone due to fuel dilution problems.

By the age of 50 you have the face you deserve - George Orwell.

My thoughts exactly, it looks like we are saying you can skip spending a fortune on R & D just design any sort of rubbish and then say sorry sir it is a design fault!

That cannot be right surely?  2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

wilf wrote:

What I don't understand is how JLR are escaping the "reasonable life" expectation embodied in the Consumer Rights Act?

Surely percentage is irrelevant, 1 snapping is to many with such little mileage on most that have snapped. I would be livid if i had to fork out that sort of cash for a vehicle repair. So really we are all just playing Russian roulette. Probably easier just to set light to it on the side of the road if it did happen  2003 BMW M5 - 5 Litres of V8 Optimax Slurping Goodness in Carbon Black

2013 SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expedition Rack, 4x Warn SBD-160 Spotlights, Warn 9.5XPS Winch, Mantec Underbody Protection and Sump Guard, Full Easy Lift Suspension Module, LR Light Guards, Light Force HTX230 Hybrid spotlights, 18” Compomotive PD1881 on 265/65/18 BF Goodrich KO2, ARB fridge, TuffTrek awning 😎

Last edited by Buckster on Thu Nov 08 2018 10:54pm. Edited 1 time in total

J2D wrote:

Nowaytk wrote:

When mine went I had the extended warranty, and it was only the horror stories on here that made me a bit paranoid, some were saying it’s definitely NOT covered and it was only a good will payment LR gave out to some. What didn’t help was that it only mentioned that the crank is covered in the SELECT extended warranty with no mention in the extended ?

Did they cover yours? Or was it a LR good will payment?

John

Yeah but that was under the full manufacturers warranty wasn't it?

Was a new(ish) car at the time no?

No, just over 3 years (about 2months) and on the extended warranty 2015 HSE SDV6 Scotia Grey, ebony / lunar, colour coded, deployable steps, TV, sliding pano and a few other bits. Now gone
2018 Velar R-Dynamic HSE sdv6 silicon silver

It’s either a design issue, in which case the dealer will be liable for selling you a car that is not fit for purpose, or it’s not, in which case the dealer will be liable for selling you a warranty that is not fit for purpose. So, if your crank fails, they won’t sort it and you bought the car from a LR dealer, you sue the dealer. They can rope others in if they want.

I’m not sure what you do if you buy privately or from a non-franchise, used RRS MY17 SDV6 AB
Evoque MY17 TD4 AB

I really don't buy the warranty not covering known issues, I think this would mean known to you and haven't done anything about it so it fails, although some day design faults but that should then pass to LR to fix warranty or not on a recall.

Known issue which the dealer may know of but hasn't recalled then surely its a solid part and should be covered. RR are really opening themselves up for legal issues here should to many snap.

Crazy a premium brand give the customer doubt.

The aftermarket warranty is just an insurance policy, and as with any other such, will not pay out if their terms are even glancingly not adhered to.

Their wording is precise about "known faults", and the fact that JLR have recalled in S Korea for exactly this issue gives them all the ammunition they need.

I would not take that risk - in fact I absolutely did not, and left the marque, after 12 successive years of owning JLR products, and considering the RRS to be the high water mark of my personal car ownership story.

As others have said, the utterly ludicrous cost of a replacement engine is at the root of the warranty issues here. MY2016 HSE D SDV6 - gone due to fuel dilution problems.

By the age of 50 you have the face you deserve - George Orwell.

MrMeg wrote:

RR could turn this problem into a winner by announcing that they will only cover this whilst been serviced at RR history that way the would prob even make money in the longer run with cars 3 years+ old.

wilf wrote:

Their wording is precise about "known faults", and the fact that JLR have recalled in S Korea for exactly this issue gives them all the ammunition they need.

Im sure i read S Korean government got involved in the recall over there and made JLR address the issue  2003 BMW M5 - 5 Litres of V8 Optimax Slurping Goodness in Carbon Black

2013 SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expedition Rack, 4x Warn SBD-160 Spotlights, Warn 9.5XPS Winch, Mantec Underbody Protection and Sump Guard, Full Easy Lift Suspension Module, LR Light Guards, Light Force HTX230 Hybrid spotlights, 18” Compomotive PD1881 on 265/65/18 BF Goodrich KO2, ARB fridge, TuffTrek awning 😎

I would say its irrelevant on a recall on the S Korea cars it should be the country we are in as the cars would differ a little. I have googled camshaft failures ref rrs and not loads come up and actually some hits on the older models, its mostly forum hits. But then if you google any car and reliably issues most will give you things to worry about if you let it.