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wilburn



Member Since: 09 Aug 2010
Location: Shropshire
Posts: 82

United Kingdom 2010 Range Rover Sport 3.0 TDV6 HSE Nara Bronze
Landrover Warranty

Our RRS (3.0 TDV6 HSE) is almost 3 years old and Land Rover have sent us the extended warranty info.

There are 2 packages, Approved £865 per year or Select £685 per year.

I just wondered if they are worth bothering with?

Post #351352 Sat Jul 21 2012 2:30pm
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jim4244



Member Since: 16 Feb 2012
Location: No
Posts: 1210

England 2013 Range Rover Sport SDV6 HSE Santorini Black

I wouldn't dream of owning any Land Rover product that didn't have a warranty............... Whistle

What problems, if any, have you had with your car whilst it was in warranty??

Jim

Post #351353 Sat Jul 21 2012 2:37pm
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wilburn



Member Since: 09 Aug 2010
Location: Shropshire
Posts: 82

United Kingdom 2010 Range Rover Sport 3.0 TDV6 HSE Nara Bronze

Only issue we had was a rattling from the front end over rough roads. Fixed under warranty with new bushes / mass dampers.

I know some warranties are are waste of money but also guess range rover sports can be expensive to fix if things go pear shaped.

However, I didn't want to spend £650 - £850 per year on a useless warranty.

Post #351361 Sat Jul 21 2012 3:28pm
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

I have found if you take out a warranty nothing will go wrong and if you don't it sure as hell will and it will be expensive Rolling Eyes

I would like to think Lr warranty should be the best but can not speak from experience yet Embarassed

I have noticed a few discussions on disco so worth looking over there Bow down

Here are some to be going on with Thumbs Up

http://www.disco3.co.uk/forum/topic81469.html?highlight=Warranty
http://www.disco3.co.uk/forum/topic81399.html?highlight=Warranty
http://www.disco3.co.uk/forum/topic81362.html?highlight=Warranty Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #351367 Sat Jul 21 2012 4:11pm
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rrsboy



Member Since: 06 Jan 2009
Location: UK
Posts: 1391

2010 Range Rover Sport TDV8 HSE Santorini Black

SEARCH my posts for my thoughts on the LR extended warranty. It's great. ============
2010 TDV8 HSE - ooo laa laaaaaaaaa
2007 TDV8 HSE - superb car and very reliable
============
2012 - dearly departed, sadly missed.. to return in late 2013 with a new TDV8!

Post #351435 Sun Jul 22 2012 11:25am
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RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 8987

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

I have the Approved Warranty. So far it has paid out for a new alternator, a new starter motor, new dynamic response rear anti roll bar, 4 new anti roll bar bushes. It didn't pay out for a non-functioning rear window de-mister claiming, bizarrely, that it's "glass" and therefore not covered. The dealer charged me £100 for the privilage of confirming that it's broken. Nice.

One of the headlights has decided to point at the ground now so I'm hoping that will be covered by the warranty too.

I will be renewing the LR Approved warranty this time because, although you have to use a LR dealer to do the work, you don't have to pay-and-claim as you do with some other warranties, and they only use genuine LR parts (for what that's worth). 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #351442 Sun Jul 22 2012 1:11pm
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Tonyrec



Member Since: 15 Mar 2009
Location: Cumbria
Posts: 306

United Kingdom 2010 Range Rover Sport TDV8 HSE Santorini Black

I also think that it comes with LR Assistance for home and abroad so that's a saving of about £150ish with the likes of the Aa and Greenflag etc.

Post #351449 Sun Jul 22 2012 2:23pm
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RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 8987

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

You have to pay extra to get Assistance. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #351450 Sun Jul 22 2012 2:28pm
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Nik



Member Since: 19 Nov 2010
Location: Up North
Posts: 657

United Kingdom 2008 Range Rover Sport TDV6 HSE Stornoway Grey

Approved comes with assistance, select doesn't. I opted for approved as assistance also guarantees a replacement car if yours can't be fixed.

Nik.


RRSTDV8 wrote:
You have to pay extra to get Assistance.
 2015 Golf R DSG
Gone 2013 Mercedes C220 CDi AMG Sport Plus
Gone 2008 2.7 RRS HSE

Post #351456 Sun Jul 22 2012 4:12pm
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scott7



Member Since: 20 Apr 2009
Location: Scotland
Posts: 282

Scotland 

Land rover approved all the way, I've used mine when compressor packed up, had tech out looking at car within 90 minutes of calling in fault, had replacement car two hours after that, transporter picked up car at 7.30 am next morning.

It's an expensive warranty but in my experience it works very well and gives me peace of mind.

Post #351469 Sun Jul 22 2012 6:53pm
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RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 8987

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

Approved does not come with Assistance unless you pay extra.. From my warranty renewal form:

Select: £685
Select including Assistance: £835

Approved: £865
Approved including Assistance: £1015

Assistance is not included in the warranty unless you ask for it. If you buy from a LR dealer then no doubt they will ensure your first year gives both, but after that you need to pay for it. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #351472 Sun Jul 22 2012 7:10pm
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fkarim



Member Since: 14 Apr 2012
Location: London
Posts: 2216

United Kingdom 

RRSTDV8 wrote:
Approved does not come with Assistance unless you pay extra..


^^ +1. You have to pay an extra £150 on top of Approved or Select to get LR Assistance. I might be wrong here but I think top level AA or RAC cover including Europe (to make it equivalent of LR Assist) costs well over £150.

As far as warranty is concerned, my RRS is almost 3 years of age and I have been exploring my options for the last few weeks. Running it without a warranty was never one of the options, having read various horror stories here.

I had bought Warranty Direct's "Performance & Prestige Luxury Care" mainly for their cover of "failure due to wear and tear" which is a big plus over LR Approved. Initial quote for franchised dealer labour rates was £875 lump sum for the year and didn't include exhaust & emissions (EGR valves etc.) and in-car entertainment (SatNav, stereo etc.). A few phone calls later, £675 (4 interest-free payments) was agreed and covered the previously excluded items listed above. I know others have achieved better discounts from them but my haggling skills are very limited so I was happy.

However, after thinking even more, I cancelled that within the cooling off period and will soon be getting the more expensive LR Approved (even though wear & tear is excluded) for these reasons:

    1. With WD you have to wait for approval before any work is carried out. Sometimes this involves WD sending an engineer for assessment which can take time. Sometimes they can ask for things like the gear box to be dismantled to find exactly what's faulty. The dealership may or may not agree to this. LR Approved might also have the same requirements but it's between them and the dealership and *shouldn't* take too long. With WD this could mean being without the car for days even before diagnosis. This sounded to me like potentially too much hassle.

    2. I found a clause in WD T&Cs that repeat repairs due to poor workmanship and/or faulty parts is not covered. So if I discover that the car isn't fully fixed or a new problem has been introduced (as was the case with one of my warranty repairs), they are entitled to decline payment for subsequent repairs.

    3. You have to pay from your own pocket and then claim from WD.

    4. The hire car limit with WD was only £50 a day and hotel expense was capped at a total of £250. Not sure if I can get a decent car for £50/day at short notice. LR Approved doesn't mention any limits for these.

    5. It's not too much but WD charge a £50 excess per claim.

    6. The cover for failures identified during MOT was detailed quite well in the LR Approved policy document, compared to WD policy which didn't have a lot of details on this topic.

    7. My local LR dealer has a good reputation for accepting reasonable warranty repairs without hassle. I have experienced this first hand with the 3-year warranty and have read others' experiences with LR extended warranty too Thumbs Up

    8. My car hasn't got a particularly high number on the odometer and has been serviced/inspected regularly so hoping there won't be (m)any expensive repairs due to wear & tear at least during the year ahead. Could be wishful thinking though Smile

    9. If I go for WD now and let LR warranty expire, then switch to LR Approved next year due to any bad experiences, the current rate is £240 + VAT for inspection before they accept it for LR Approved Warranty. If I switch from LR Approved to Warranty Direct, there is not such cost.

    10. WD only includes limited recovery and unfortunately you can't get LR Assistance without LR extended warranty. So you have to get AA/RAC breakdown cover on top. Although LR Assist is now provided by the AA, I thought the top level AA cover (if bought directly rather than through LR) was slightly less comprehensive than LR Assistance.



To me LR Approved provides greater peace of mind. If something is NOT wear & tear, hopefully I will not have to worry about the claim being accepted. Whereas with WD I would be anxious until I get paid.

I do think LR Select is poor though and if I still have the car until 5 years old/75k miles, I will take my chances and go the Warranty Direct/Warranty Wise route - no brainer.

Apologies for the lengthy post which doesn't even include any personal experiences with LR Extended Warranty. But I thought sharing what went through my mind before coming to a decision might help wilburn in some way. Also, if someone points out something wrong in my understanding, I might benefit from the correction before buying LR Approved while I still have a week left Wink


Last edited by fkarim on Mon Jul 23 2012 2:29am. Edited 1 time in total

Post #351517 Sun Jul 22 2012 11:23pm
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Vadim



Member Since: 20 Apr 2010
Location: London
Posts: 855

United Kingdom 2010 Range Rover Sport Supercharged Santorini Black

fkarim - that's a great "summary", thanks, very useful. Thumbs Up Vadim A.

Post #351519 Mon Jul 23 2012 12:05am
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Beancounter_74



Member Since: 11 Oct 2011
Location: Down here now...
Posts: 5796

England 

Assuming I still own my RRS when it runs out of factory warranty, I wouldn't consider owning one without is warranty,they're expensive beasts WHEN things go wrong Thumbs Up ON THE WAY: BMW F21 M140i
MERCEDES GL350 - Metallic Navy Blue w/Grey interior

GOING: BMW F31 335D MSport+ xDrive Touring
GONE: Land Rover Discovery 4 HSE - Stornaway Grey w/Black Interior (wish we'd kept it Banging Head )
GONE: BMW F10 520D MSport - Carbon Black
GONE:MY12 RRS SDV6 HSE Sumatra/Ivory/Grand Black Privacy glass

Post #351529 Mon Jul 23 2012 3:02am
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Nik



Member Since: 19 Nov 2010
Location: Up North
Posts: 657

United Kingdom 2008 Range Rover Sport TDV6 HSE Stornoway Grey

I stand corrected as I can't remember the exact details on the renewal letter.
However when I did renew it cost 975 for an approved warranty including assistance.

Nik



RRSTDV8 wrote:
Approved does not come with Assistance unless you pay extra.. From my warranty renewal form:

Select: £685
Select including Assistance: £835

Approved: £865
Approved including Assistance: £1015

Assistance is not included in the warranty unless you ask for it. If you buy from a LR dealer then no doubt they will ensure your first year gives both, but after that you need to pay for it.
 2015 Golf R DSG
Gone 2013 Mercedes C220 CDi AMG Sport Plus
Gone 2008 2.7 RRS HSE

Post #351542 Mon Jul 23 2012 6:52am
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