As I was sat in my car, correctly parked in a car park, the family next to me returned to their car and crunched their car door into the side of mine. It now has a crease/dent. I asked for their details, (amidst strong denials and that if I were that precious about a car then i should not park in a car park....) (They were in 2002 clio)

I called my insurance company this morning and they tell me that if there are no independent witnesses, and if the family deny the damage (which is likely going by yesterday's reaction) then there is nothing I can do.

Is this right. Seems very unfair?

1. I can get repaired under my insurance and they will approach other party and if they deny then I have to pay.
2. Or I can approach other party's insurance company, but again if they deny then no way forward.

Don't get me wrong, accidents happen and I'd be the first to take a view and go to Dentmaster and sort it myself, it was just the unbeleivable couldn't care less attitude of the family that gets my goat.

Any thoughts welcome.

Marc 2007 RRS Supercharged, Black & Ivory, 22" Overfinch and MY10 rear lights.

Maserati Quattroporte; OMG !!

2010 Mini Cooper convertibe

Sorry to say but you're stuck - it's your word against theirs. Put it down to experience. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award


DO NOT CLICK HERE!

i presume they gave you their details, if not IIRC its an offence which you can ask PC Plod to obtain them

Problem is as you say its all down to proof, wether you go through your insurance or theirs, it will increase your insurance risk and possible insurance increase

I have had dents removed for about £50, less hassle than running around after insurance etc

Fact is some people don't care about their car, and they definatly don't care about other peoples cars either

Is it unfair? Yes - people like that p*ss me off!!!

Is there any way you'll get money out of them? No chance!

shall i *vizit zhem*  
L 405 2013 FFRR 5.0 SC
--------------------------------------------------------------
WINNER - 2009 �Best Avatar� Award
WINNER - 2009 Comedian Of The Year Award

This happened to me twice badly when I had my MG Tf - First time no evidence so paid myself. Second time I was near CCTV and had evidence so they paid up

With privacy glass it has even happened when in my car and people still deny it

MAKES ME MAD  Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

I hate this when it happeneds!!!
That's why i allways park at the lowest/highest level of the car park at an stragistic spot.

You should have made immidiately a picture of the car with the door open touching your car.
This would have proven the impact made by their car, as it is a perfect fit.
At the same time their car licence plate will be in the picture.

In Holland all car insurence companies have a fund outof which they pay damages like this.
The only thing you have to do, is go to the police to make a report of the damage.

No such deal in the U.K?

Good luck . SW

Sometimes it is not enough to do our best;
sometimes we must do what is required.

2005 RRS HSE 2.7 TDV6
Now: 2016 RRS HSE DYNAMIC 3.0 TDV6

My opinion is that you should report to police as them refusing to give information. Then in six months time (the duration the police have to investigate) they will do something about it. Now from experience, although they may deny it to you and an insurance company, the majority suddenly "Buckle" when they receive a plod call. This is what happened when i got hit in my Lotus Elise

Pete

i happened to be in the car park and witnessed the whole thing. PM me.

Thanks for the input guys. I have reported the incident to his insurance company in the unlikely event he admits it, and also to confirm in a round about way that the guy had insurance - as that may influence the next phonecall......... 2007 RRS Supercharged, Black & Ivory, 22" Overfinch and MY10 rear lights.

Maserati Quattroporte; OMG !!

2010 Mini Cooper convertibe

How did you get his insurers details, through your insurer?

He listed the company on his details when I asked for his name and address 2007 RRS Supercharged, Black & Ivory, 22" Overfinch and MY10 rear lights.

Maserati Quattroporte; OMG !!

2010 Mini Cooper convertibe

Ah - well isn't that an admission of an incident then ?!? its not like your car leant on his is it - why would you hand over details if no incident occured...

Sounds more hopeful than the initial post, no?

Bad luck sir, i am sorry to here about your incident, that is the trouble being out on the streets, there are so many Skanky no respect first class A*SS HOLES about. I notice you have side steps fitted, i thought his door would have hit those first. Best of luck......... RANGE ROVER 3.6 TD V8 HSE ZERMATT SILVER BLACK LEATHER. AC COBRA 5.7 V8.................. LIVE FOR TODAY COS TOMORROW MAY NEVER ARRIVE,,,,

I am paranoid about carpark dings and so far have managed to avoid them.

I have side steps fitted and thought these may help stop the dings, I tend to raise the car to offroad height when I have to leave it in a shop carpark, this does prevent other cars front doors touching anything other than the side step however rear doors seem to be the ones that do the damage a due to the wheel arch cutout.

Good luck with the claim.

Jim