I need some help on what to do

I purchased a 2014 Range Rover Sport Autobiography with 65,000 miles at the start of this year from a private dealer and purchased an extended 36-month warranty and have only driven it 5,000 miles and the service was due so I took it into a JLR Service Garage and go the Full Service done for around 600pounds after this service I decided to go to Germany and whilst on the motorway driving normally the car made a sound and shut off luckily I manage to pull over and then I tried restarting the engine and nothing was happening then a gearbox fault sign came on the dashboard i got the car towed to a JLR approved workshop to have the problem diagnosed they said there is a major engine fault and the engine will need to be opened in order to find out however its most likely the engine has been seized . I then decided to call the dealership I bought the car from and explained to them what happened and the said the warranty does not cover you outside the UK and the car will need to be transported back to them so I complied with them and got my car transported back to them after 3 weeks of investigation they said the car needs a new engine however it will not be covered under the warranty as the car broke down in Germany after being told this I decided to contact my solicitor and they wrote a letter to the dealer then they said they are going to investigate further and I am still waiting for a reply they have no had my car for over a month and are saying because of clause 12 in our terms and conditions it says "all claims must be made in the united kingdom " and because of this we do not cover you the car has a full LR and 70,000 miles do you think anything can be done the court battle will be too much of hassle for me and cost are astronomical is there a way LR can replace the engine because it is a common fault and ive seen alot of people complaining on alot of forums i just need advice on how to proceed .

i will attach pictures of the terms and conditions and please note i bought the prestige plus warranty

Last edited by Bustanut on Mon Oct 01 2018 3:43pm. Edited 1 time in total

I lost count the number of times AND was uSed 😂🤣😜 2006 RRS Supercharged 4.2 HST muthuaflecka!

The dealer not accepting a warranty claim, because you drove the car abroad, is totally rediculous and unacceptable. Contact JLR customer service and take a lawyer to sue the dealership asap. RRS 3.0 SDV6 HSE Lux
RRS 3.0 TDV6 gone
LR 3 HSE V8 gone
DiscoveryII V8 Gone
Discovery 1 V8 Gone
Mustang Shelby
Alfa Guilia (classic)

Buatanut & Andyjay123, the guy does not want advice on English grammar. He wants some advice regarding his failed engine.
Andyjay123, I did not realise that used was spelt uSed & where is your full stop. I hope that both of you never have the problems he has.

i'll second that lindab lets try and help people on here who have problems that's what the site is designed to do.Which ever way it was meant

As above - I thought we tried to help on this forum not take the  16MY Estoril Blue SVR.............
17MY Autobiography Dynamic - Corris Grey - WOW.
14MY Autobiography Dynamic - SDV6 - Fuji White
12MY Autobiography - SDV6 - Santorini Black - Dual View - Rear Entertainment - Sunroof.
12MY Autobiography - SDV6 - Orkney Grey - awesome ;(
2005 Java Black - 4.2 V8 Supercharged First Edition- will never be forgotten ;(

Fair enough guys, apologies if I have offended anyone. That was not my intention, just a bit of light hearted fun.

Understood but dont think i would like it if i was facing a 15K + bill for a new engine

This is a great forum, and yes we do take the P and enjoy the banter, however we do not tread on someone when they are in need of help. In Spain - 2018 F Pace - Frightened away from the Sports due to crank failures
Gone - A couple of RRS, A couple of Disco's. However thinking of another Sport.

For the reporter all they wanted was help. happens a little to often but still a good forum.

You've done the right thing and got your solicitor onto it. Don't try and do it yourself. Hit them with a full legal assault from the word go! Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* GONE: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* Current. 1974 Lightweight 2.25L petrol. Old skool
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* GONE. Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975

If your solicitor doesn't cut the mustard then I can blatantly recommend my brother
http://www.defendingthemotorist.com Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* GONE: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* Current. 1974 Lightweight 2.25L petrol. Old skool
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* GONE. Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975

Is the car on finance ?

My final finance payment is in 2 months I payed most of it early