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Bridlea



Member Since: 23 Aug 2016
Location: Cumbria
Posts: 12

United Kingdom 2005 Range Rover Sport TDV6 HSE Santorini Black
Brook Vue car dealer in Coventry

Just wondering if anyone had bought a RRS from here before? I bought mine from there 4 weeks ago and already have issues 😡😡

Post #503715 Thu Aug 25 2016 6:57pm
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Kirk71



Member Since: 21 Feb 2017
Location: Cambridge
Posts: 9

Hi just wondering if you have resolved issues with brook vue yet? We are also having major issues!!!! Mad

Post #518541 Tue Feb 21 2017 11:19pm
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mossquire



Member Since: 28 Feb 2017
Location: West Yorkshire
Posts: 3

United Kingdom 
Brook Vue

Hi, not a RRS owner however I bought an AM DB9 from them and they are refusing to pay for the warranty work to be done. Do you know Wills full name? I am going to take them to samall claims court

Post #519395 Tue Feb 28 2017 10:50pm
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nigethecat



Member Since: 22 Sep 2016
Location: Aberdeenshire
Posts: 115

Scotland 2008 Range Rover Sport TDV8 HSE Java Black

Looking at their website it seems they only have mobile numbers and don't have set opening hours, also (from the photos) there doesn't appear to be a physical presence anywhere... that would set alarm bells ringing for me ! D3 LHD - great car !
RRS 2008 HSE in Java Black
Previous Cars Edited highlights
Alfa 4C
Audi S5
Disco 4
Alfa 939 Spider (250bhp)
Freelander 2 Dynamic
Lotus Elise S1

Post #519418 Wed Mar 01 2017 8:31am
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DrRob



Member Since: 23 Feb 2011
Location: Hampshire
Posts: 2011

United Kingdom 

Small claims court and trading standards Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* GONE: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* Current. 1974 Lightweight 2.25L petrol. Old skool
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
* GONE. Range Rover Classic '93 200Tdi Factory fit
* 1949 80" in family since 1975

Post #519443 Wed Mar 01 2017 12:08pm
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mossquire



Member Since: 28 Feb 2017
Location: West Yorkshire
Posts: 3

United Kingdom 

Just to let you know, The matter was settled today amicably, sorted without falling out. I think the power of your forum helped focus minds and I thank you for your prompt replies. I am very pleased with the car and I will, with your blessing, sod off to my own forum Bow down

Post #519645 Thu Mar 02 2017 8:48pm
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nigethecat



Member Since: 22 Sep 2016
Location: Aberdeenshire
Posts: 115

Scotland 2008 Range Rover Sport TDV8 HSE Java Black

Only if we can have a shot of the DB9 Rolling with laughter D3 LHD - great car !
RRS 2008 HSE in Java Black
Previous Cars Edited highlights
Alfa 4C
Audi S5
Disco 4
Alfa 939 Spider (250bhp)
Freelander 2 Dynamic
Lotus Elise S1

Post #519647 Thu Mar 02 2017 9:05pm
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azz



Member Since: 09 Dec 2014
Location: Worcestershire
Posts: 73

2010 Range Rover Sport 3.0 TDV6 HSE Bali Blue

Agreed! I did have a look at the website and noticed a DB9 for sale - I wondered if it had been returned! 2010 RRS 3.0 TDV6 - Bali Blue / Ivory Leather / Extended Leather / TV / Rear Entertainment / Privacy Glass / Timed Climate
Mods - 21" Style 101 Alloys / Sidesteps / De-badged Rear / LED Lighting / Autobiography Grill & Vents / Remote FBH w/GPS

Post #519649 Thu Mar 02 2017 9:26pm
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mossquire



Member Since: 28 Feb 2017
Location: West Yorkshire
Posts: 3

United Kingdom 

I mean, come on CAT D? thats pushing it Rolling with laughter Yes I thinks its still on the website. Shouldnt be, no one having this baby back, I think I will be buried in it.

Post #519707 Fri Mar 03 2017 11:58am
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Bridlea



Member Since: 23 Aug 2016
Location: Cumbria
Posts: 12

United Kingdom 2005 Range Rover Sport TDV6 HSE Santorini Black
Re: Brook Vue car dealer in Coventry

Bridlea wrote:
Just wondering if anyone had bought a RRS from here before? I bought mine from there 4 weeks ago and already have issues 😡😡


Sorry for the very late reply!! Just waiting on a court date now, had to change the name on the case as the guy has the company called Brook Vue cars but took payment under Bournbrook ltd. There are many issues now with the car which haven't been sorted, I am looking to return the car with a full refund and would tell people to stay well clear of this cowboy in future!!! 😡😡

Post #521357 Sun Mar 19 2017 1:19pm
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Kirk71



Member Since: 21 Feb 2017
Location: Cambridge
Posts: 9

So sorry to hear you are still battling! We bought a discovery 3 back in June and had no end of problems. Long story cut short it had to have a new engine (under warranty) which took months. It then broke down again and again-we had the vehicle for 40 weeks and it was only on road for 13!!!! After a big battle we got a part refund but are £3500 down Sad In one day my hubby rang him 33 times as he was refusing to answer phone!! Good customer service hey??!!
Give us a shout if we can do anything to help with your case.
Best of luck and keep persevering!
Would absolutely not recommend this company.

Post #522106 Mon Mar 27 2017 7:41pm
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Bridlea



Member Since: 23 Aug 2016
Location: Cumbria
Posts: 12

United Kingdom 2005 Range Rover Sport TDV6 HSE Santorini Black

Did you have to go to court for your refund? Hopefully the case will be going to court shortly, it's currently with the judge, so I'm guessing I will have a date soon fingers crossed. Thanks for offering your help as well, I won't be beaten!! 👊🏻💪🏼

Post #522161 Tue Mar 28 2017 5:47pm
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Kirk71



Member Since: 21 Feb 2017
Location: Cambridge
Posts: 9

No luckily we didn't have to go as far as court although we did threaten it and would have taken it that far had he not paid up. I suppose we may have got more out of him if we had -it's difficult to know what to do-we did feel we settled for less than we should have really!
We wish you the very best of luck- Keep us informed of your proceedings -Let's hope by making it public no one else Falls foul of this company.

Post #522176 Tue Mar 28 2017 7:43pm
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Bridlea



Member Since: 23 Aug 2016
Location: Cumbria
Posts: 12

United Kingdom 2005 Range Rover Sport TDV6 HSE Santorini Black

Got my court date, 2nd June, hopefully there will be a good outcome, as my luck goes the date is also my sons 1st Birthday which just about sums up the whole experience 😐

Post #524393 Mon Apr 24 2017 7:06pm
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Sblaze



Member Since: 08 Jun 2017
Location: Leamington
Posts: 1

Kirk71 wrote:
So sorry to hear you are still battling! We bought a discovery 3 back in June and had no end of problems. Long story cut short it had to have a new engine (under warranty) which took months. It then broke down again and again-we had the vehicle for 40 weeks and it was only on road for 13!!!! After a big battle we got a part refund but are �3500 down Sad In one day my hubby rang him 33 times as he was refusing to answer phone!! Good customer service hey??!!
Give us a shout if we can do anything to help with your case.
Best of luck and keep persevering!
Would absolutely not recommend this company.


Hi just wondering if the disco 3 you had issue with is the one on their website(year 2008)? Considering but came across this thread and now wondering if it's the same one you got a refund on

Post #527786 Thu Jun 08 2017 1:41pm
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