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Home > General > Brook Vue car dealer in Coventry |
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Kirk71 Member Since: 21 Feb 2017 Location: Cambridge Posts: 9 |
Hi just wondering if you have resolved issues with brook vue yet? We are also having major issues!!!! |
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Tue Feb 21 2017 11:19pm |
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mossquire Member Since: 28 Feb 2017 Location: West Yorkshire Posts: 3 |
Hi, not a RRS owner however I bought an AM DB9 from them and they are refusing to pay for the warranty work to be done. Do you know Wills full name? I am going to take them to samall claims court |
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Tue Feb 28 2017 10:50pm |
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nigethecat Member Since: 22 Sep 2016 Location: Aberdeenshire Posts: 115 |
Looking at their website it seems they only have mobile numbers and don't have set opening hours, also (from the photos) there doesn't appear to be a physical presence anywhere... that would set alarm bells ringing for me ! D3 LHD - great car !
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Wed Mar 01 2017 8:31am |
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DrRob Member Since: 23 Feb 2011 Location: Hampshire Posts: 2011 |
Small claims court and trading standards Visitor from fullfatrr.com
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Wed Mar 01 2017 12:08pm |
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mossquire Member Since: 28 Feb 2017 Location: West Yorkshire Posts: 3 |
Just to let you know, The matter was settled today amicably, sorted without falling out. I think the power of your forum helped focus minds and I thank you for your prompt replies. I am very pleased with the car and I will, with your blessing, sod off to my own forum |
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Thu Mar 02 2017 8:48pm |
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nigethecat Member Since: 22 Sep 2016 Location: Aberdeenshire Posts: 115 |
Only if we can have a shot of the DB9 D3 LHD - great car !
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Thu Mar 02 2017 9:05pm |
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azz Member Since: 09 Dec 2014 Location: Worcestershire Posts: 73 |
Agreed! I did have a look at the website and noticed a DB9 for sale - I wondered if it had been returned! 2010 RRS 3.0 TDV6 - Bali Blue / Ivory Leather / Extended Leather / TV / Rear Entertainment / Privacy Glass / Timed Climate
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Thu Mar 02 2017 9:26pm |
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mossquire Member Since: 28 Feb 2017 Location: West Yorkshire Posts: 3 |
I mean, come on CAT D? thats pushing it Yes I thinks its still on the website. Shouldnt be, no one having this baby back, I think I will be buried in it. |
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Fri Mar 03 2017 11:58am |
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Bridlea Member Since: 23 Aug 2016 Location: Cumbria Posts: 12 |
Sorry for the very late reply!! Just waiting on a court date now, had to change the name on the case as the guy has the company called Brook Vue cars but took payment under Bournbrook ltd. There are many issues now with the car which haven't been sorted, I am looking to return the car with a full refund and would tell people to stay well clear of this cowboy in future!!! 😡😡 |
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Sun Mar 19 2017 1:19pm |
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Kirk71 Member Since: 21 Feb 2017 Location: Cambridge Posts: 9 |
So sorry to hear you are still battling! We bought a discovery 3 back in June and had no end of problems. Long story cut short it had to have a new engine (under warranty) which took months. It then broke down again and again-we had the vehicle for 40 weeks and it was only on road for 13!!!! After a big battle we got a part refund but are £3500 down In one day my hubby rang him 33 times as he was refusing to answer phone!! Good customer service hey??!!
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Mon Mar 27 2017 7:41pm |
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Bridlea Member Since: 23 Aug 2016 Location: Cumbria Posts: 12 |
Did you have to go to court for your refund? Hopefully the case will be going to court shortly, it's currently with the judge, so I'm guessing I will have a date soon fingers crossed. Thanks for offering your help as well, I won't be beaten!! 👊🏻💪🏼 |
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Tue Mar 28 2017 5:47pm |
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Kirk71 Member Since: 21 Feb 2017 Location: Cambridge Posts: 9 |
No luckily we didn't have to go as far as court although we did threaten it and would have taken it that far had he not paid up. I suppose we may have got more out of him if we had -it's difficult to know what to do-we did feel we settled for less than we should have really!
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Tue Mar 28 2017 7:43pm |
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Bridlea Member Since: 23 Aug 2016 Location: Cumbria Posts: 12 |
Got my court date, 2nd June, hopefully there will be a good outcome, as my luck goes the date is also my sons 1st Birthday which just about sums up the whole experience 😐 |
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Mon Apr 24 2017 7:06pm |
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Sblaze Member Since: 08 Jun 2017 Location: Leamington Posts: 1 |
Hi just wondering if the disco 3 you had issue with is the one on their website(year 2008)? Considering but came across this thread and now wondering if it's the same one you got a refund on |
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Thu Jun 08 2017 1:41pm |
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