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Home > General > Brook Vue car dealer in Coventry |
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Kirk71 Member Since: 21 Feb 2017 Location: Cambridge Posts: 9 |
Hi there SBlaze
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Fri Jun 16 2017 3:50pm |
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Kirk71 Member Since: 21 Feb 2017 Location: Cambridge Posts: 9 |
Bridlea how did you get on with your court case? |
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Fri Jun 16 2017 3:51pm |
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Bridlea Member Since: 23 Aug 2016 Location: Cumbria Posts: 12 |
We agreed to settle the day before court, quite a bit less than my claim but just wanted it over, he then decided that he couldn't come to pick the car up on that day so it went to court. He never showed up even though he lived 15 mins away and I had travelled 3 and a half hours! 😡. The morning of the court case, which was a Friday, he asked to pick the car up the following Monday, the judge decided that he would give him that chance to come on the Monday which he did. The car is now for sale on his website again and I can definitely still see a couple of the issues are still unfixed. The whole experience has totally put me off Range Rovers now and I have bought a Audi. I feel sorry for whoever buys it off him because they will have nothing but trouble. |
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Wed Jun 21 2017 3:58pm |
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Kirk71 Member Since: 21 Feb 2017 Location: Cambridge Posts: 9 |
Sorry to hear that but pleased you have some kind of resolution. His customer service really is quite shocking isn't it?! Hopefully this thread will help other potential buyers stay well clear! |
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Wed Jun 21 2017 9:24pm |
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Bridlea Member Since: 23 Aug 2016 Location: Cumbria Posts: 12 |
I wrote a review on Autotrader to try and warn others but he has had it taken down and now there is a new review off a customer who basically says the opposite of everything I said! Haha |
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Thu Jun 22 2017 4:08pm |
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Kirk71 Member Since: 21 Feb 2017 Location: Cambridge Posts: 9 |
Very interesting! I will try putting a review on auto trader too and see what happens! It is only fair for other people to know what to expect when dealing with this company. I wish someone had warned us! |
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Thu Jun 22 2017 9:49pm |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 |
I wonder if you could report him to Trading Standards for selling vehicles unfit for purpose and possibly a danger to other road users........ 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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Fri Jun 23 2017 8:05am |
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Kirk71 Member Since: 21 Feb 2017 Location: Cambridge Posts: 9 |
Hi Tim
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Fri Jun 23 2017 1:59pm |
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Kirk71 Member Since: 21 Feb 2017 Location: Cambridge Posts: 9 |
I see your review has been removed again!! how can that be fair? |
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Fri Jun 23 2017 2:00pm |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 |
You could post links to this thread on all of Martin's other forums as a warning to Freelander/Disco 3,4 &5/ Defender Evoque/ DiscoSport and FFRR owners though. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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Fri Jun 23 2017 2:38pm |
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Bridlea Member Since: 23 Aug 2016 Location: Cumbria Posts: 12 |
Yeah it's been taken down again 😂. Obviously Autotrader don't like honest reviews. An hour after the review went on he emailed me to say that he had a mechanic check over the Range Rover I had returned ( it's on his site for £10445 ) and there was damage because I hadn't serviced it whilst waiting for the court case, also there was damage to the bodywork which wasn't true, and that he would be in contact about having the repairs done. Funnily enough it hasn't stopped him putting it back up for sale 🤔 |
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Fri Jun 23 2017 6:36pm |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 |
Then you need to get it inspected for damage before he sells it - although it would be hard for him to prove any damage occurred while it was in your hands after this gap of time, I suspect he would be laughed out of court if he tried that. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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Fri Jun 23 2017 8:22pm |
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Bridlea Member Since: 23 Aug 2016 Location: Cumbria Posts: 12 |
My review has been put back on! 😁. Apparently if a trader puts in a complaint that the review has broken the rules it is taken off while it is reviewed. Mine didn't break any so it's back on 🎉 |
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Tue Jun 27 2017 3:57pm |
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