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Bridlea



Member Since: 23 Aug 2016
Location: Cumbria
Posts: 12

United Kingdom 2005 Range Rover Sport TDV6 HSE Santorini Black

I would stay well clear Sblaze, spend your money somewhere that you will get good after sales service. If you look on companies house the guy that runs this business has had several companies which have been liquidated (he's aged about 25), also it is registered at an address in London. On the website it says the companys name is Brook Vue but it's proper name is Bournbrook limited trading as Brook Vue.

Post #527923 Sun Jun 11 2017 8:22am
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Kirk71



Member Since: 21 Feb 2017
Location: Cambridge
Posts: 9

Hi there SBlaze
So sorry I didn't realise you had asked this question until I saw it today!!
Yes it is the Disco that we returned to them - I would absolutely avoid it!
Their customer service is terrible too - please don't buy anything from them!


Last edited by Kirk71 on Fri Jun 16 2017 3:57pm. Edited 1 time in total

Post #528309 Fri Jun 16 2017 3:50pm
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Kirk71



Member Since: 21 Feb 2017
Location: Cambridge
Posts: 9

Bridlea how did you get on with your court case?

Post #528310 Fri Jun 16 2017 3:51pm
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Bridlea



Member Since: 23 Aug 2016
Location: Cumbria
Posts: 12

United Kingdom 2005 Range Rover Sport TDV6 HSE Santorini Black

We agreed to settle the day before court, quite a bit less than my claim but just wanted it over, he then decided that he couldn't come to pick the car up on that day so it went to court. He never showed up even though he lived 15 mins away and I had travelled 3 and a half hours! 😡. The morning of the court case, which was a Friday, he asked to pick the car up the following Monday, the judge decided that he would give him that chance to come on the Monday which he did. The car is now for sale on his website again and I can definitely still see a couple of the issues are still unfixed. The whole experience has totally put me off Range Rovers now and I have bought a Audi. I feel sorry for whoever buys it off him because they will have nothing but trouble.

Post #528693 Wed Jun 21 2017 3:58pm
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Kirk71



Member Since: 21 Feb 2017
Location: Cambridge
Posts: 9

Sorry to hear that but pleased you have some kind of resolution. His customer service really is quite shocking isn't it?! Hopefully this thread will help other potential buyers stay well clear!

Post #528714 Wed Jun 21 2017 9:24pm
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Bridlea



Member Since: 23 Aug 2016
Location: Cumbria
Posts: 12

United Kingdom 2005 Range Rover Sport TDV6 HSE Santorini Black

I wrote a review on Autotrader to try and warn others but he has had it taken down and now there is a new review off a customer who basically says the opposite of everything I said! Haha

Post #528758 Thu Jun 22 2017 4:08pm
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Kirk71



Member Since: 21 Feb 2017
Location: Cambridge
Posts: 9

Very interesting! I will try putting a review on auto trader too and see what happens! It is only fair for other people to know what to expect when dealing with this company. I wish someone had warned us!

Post #528798 Thu Jun 22 2017 9:49pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

I wonder if you could report him to Trading Standards for selling vehicles unfit for purpose and possibly a danger to other road users........ 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #528809 Fri Jun 23 2017 8:05am
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Kirk71



Member Since: 21 Feb 2017
Location: Cambridge
Posts: 9

Hi Tim
We tried doing that but didn't find Trading Standards very helpful!!

Post #528835 Fri Jun 23 2017 1:59pm
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Kirk71



Member Since: 21 Feb 2017
Location: Cambridge
Posts: 9

Bridlea wrote:
I wrote a review on Autotrader to try and warn others but he has had it taken down and now there is a new review off a customer who basically says the opposite of everything I said! Haha


I see your review has been removed again!! how can that be fair?

Post #528836 Fri Jun 23 2017 2:00pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

You could post links to this thread on all of Martin's other forums as a warning to Freelander/Disco 3,4 &5/ Defender Evoque/ DiscoSport and FFRR owners though. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #528841 Fri Jun 23 2017 2:38pm
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Bridlea



Member Since: 23 Aug 2016
Location: Cumbria
Posts: 12

United Kingdom 2005 Range Rover Sport TDV6 HSE Santorini Black

Yeah it's been taken down again 😂. Obviously Autotrader don't like honest reviews. An hour after the review went on he emailed me to say that he had a mechanic check over the Range Rover I had returned ( it's on his site for £10445 ) and there was damage because I hadn't serviced it whilst waiting for the court case, also there was damage to the bodywork which wasn't true, and that he would be in contact about having the repairs done. Funnily enough it hasn't stopped him putting it back up for sale 🤔

Post #528862 Fri Jun 23 2017 6:36pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Then you need to get it inspected for damage before he sells it - although it would be hard for him to prove any damage occurred while it was in your hands after this gap of time, I suspect he would be laughed out of court if he tried that. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #528874 Fri Jun 23 2017 8:22pm
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Bridlea



Member Since: 23 Aug 2016
Location: Cumbria
Posts: 12

United Kingdom 2005 Range Rover Sport TDV6 HSE Santorini Black

My review has been put back on! 😁. Apparently if a trader puts in a complaint that the review has broken the rules it is taken off while it is reviewed. Mine didn't break any so it's back on 🎉

Post #529163 Tue Jun 27 2017 3:57pm
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