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A-Plan Insurance Site Sponsor Member Since: 18 Sep 2013 Location: Thatcham Posts: 178 ![]() ![]() ![]() |
PM Sent! |
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fkarim Member Since: 14 Apr 2012 Location: London Posts: 2216 ![]() ![]() |
Replied |
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roscopcoltrane Member Since: 31 May 2013 Location: Scotland Posts: 86 ![]() ![]() |
Had an enjoyable experience dealing with Steve today, kept me informed throughout the process and was VERY cost effective in comparison to my current insurer and comparison websites, highly recommended |
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tonytiger Member Since: 14 Sep 2013 Location: St.Neots. Cambs Posts: 308 ![]() ![]() ![]() |
A thread to remember..... Any discounts for multi cars?? 2010 TDV8 Bali Blue........ "Alive Tuned"
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Ady 555 Site Moderator Member Since: 12 Dec 2010 Location: Good old yorkshire Posts: 8738 ![]() ![]() ![]() |
I hope so tt, |
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fkarim Member Since: 14 Apr 2012 Location: London Posts: 2216 ![]() ![]() |
Although I recently renewed my insurance, I changed car recently and tried to get a quote from A-Plan again via PM. The idea was to cancel my current insurance and move to A-Plan if good.
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Ady 555 Site Moderator Member Since: 12 Dec 2010 Location: Good old yorkshire Posts: 8738 ![]() ![]() ![]() |
Oh dear, not what i was wanting to hear fkarim. |
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mike_D_3781 Member Since: 09 May 2013 Location: west Yorks Posts: 98 ![]() ![]() |
Yeah I'd be interested to see what I got, mines due in February also, customer service is a big deal too, keep us posted on your outcome fkarim.
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A-Plan Insurance Site Sponsor Member Since: 18 Sep 2013 Location: Thatcham Posts: 178 ![]() ![]() ![]() |
PM Sent |
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A-Plan Insurance Site Sponsor Member Since: 18 Sep 2013 Location: Thatcham Posts: 178 ![]() ![]() ![]() |
Dear all I have spoken on the phone with Fkarim today and apologised for the breakdown in communication with his quote. It's a pretty simple system of a all back if we need to refer for any reason. On this occasion we have let you down and the procedure failed. I can only apologise for the delay in arranging the quote and also letting you down on the service I am trying to provide you all. I would like to promise that we will make no errors going forward, but I am realistic and know errors can happen. However I will do my upmost to always try and improve to avoid errors. If things ever do go wrong I will hold my hands up and get things put right as quickly as possible. If any one would like to discuss this further, please feel free to pick up the phone to me. Kind Regards, Steve Marsh |
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fkarim Member Since: 14 Apr 2012 Location: London Posts: 2216 ![]() ![]() |
Thanks for addressing this Steve |
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JPR 1 Member Since: 29 Jan 2013 Location: Cheshire Posts: 435 ![]() ![]() ![]() |
Just a quick thank you to Steve at A Plan, who has just sorted my wife`s car insurance.
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fkarim Member Since: 14 Apr 2012 Location: London Posts: 2216 ![]() ![]() |
I also got a decent quote yesterday which was higher than my current premium but I was happy to pay a bit extra for better cover. Unfortunately that particular policy also required a tracker (not all of A-Plan policies/insurers do I think) and after adding admin charges etc. from my current insurer (as I had already made changes to my existing policy due to earlier issues) it was becoming a bit too much extra cost for me to justify.
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Copilot Member Since: 06 Jan 2014 Location: Sussex Posts: 31 ![]() ![]() ![]() |
Hello, can anyone tell me the up-to-date contact details for speaking to the right person at A-Plan to get a quote for a MY10 RRS? Looking back through the thread, I've seen a mention of Steve Marsh at the Bletchley office on 01908 271 771 - is this still the guy to speak to? |
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