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a3hy



Member Since: 21 Jul 2015
Location: Wigan
Posts: 41

United Kingdom 2012 Range Rover Sport SDV6 HSE Fuji White
2021 SVR remote app issues

Hi All, my remote app is not working, it's just spinning as if its trying to communicate but nothing. It was 3 years old last month and I have renewed the full subscription.
I have also been having issues with the SIM card in the car, I lost traffic data and Ubigi sent me a new sim but that is not connecting to data either.
Do the Land Rover connected services run off this SIM card (in the armrest) or is it a separate one, trying to figure out if they are connected issues or separate ones.
Typical this happens the month after warranty is out.
Thanks

Post #643342 Wed Jul 17 2024 8:23pm
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SpiderPig



Member Since: 13 Mar 2024
Location: Herefordshire
Posts: 121

United Kingdom 

Connected services are a separate SIM. I was able to get my remote app set up with my car even before I picked it up. I could see the fuel level and doors being opened/closed during the pre-delivery checks and valeting.

Take a look at your InControl portal and see if there's any subs that you're missing.

https://incontrol.landrover.com/jlr-portal-owner-web/dashboard 2021 P400e Autobiography

Post #643356 Thu Jul 18 2024 7:12am
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