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Atlanticjon



Member Since: 22 Apr 2015
Location: Coleraine
Posts: 42

Northern Ireland 
App...

Any one else got message on the App that remote door unlocking is temporarily unavailable? Wonder if this is anything to do with the N888 security update? MY 24 D300 Dynamic

Post #640905 Wed Apr 03 2024 8:43pm
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Rowdie



Member Since: 14 Jan 2015
Location: Uk
Posts: 182

United Kingdom 

Yes mines the s@me though I can’t confirm it was exactly the same day as the software patch was applied. Seems very suspicious as was the stopping power companies controlling the charging of the car. I wonder if JLR was hacked and this was the response, to stop the remote opening in case it allowed thieves access to the cabin. I know they can’t be open with what might have happened but they could at least tell owners of these expensive cars why they are changing and impacts.

Post #640919 Thu Apr 04 2024 10:54am
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Tizzy



Member Since: 30 Dec 2023
Location: Leicestershire
Posts: 25

England 

Yes mines the same and car was only delivered two weeks ago, so must have latest security updates!

Post #640970 Fri Apr 05 2024 2:43pm
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scrumps



Member Since: 01 Aug 2011
Location: Somerset
Posts: 527

United Kingdom 

Hi,

Yep, mines the same!

“Temporarily Unavailable”

SWMBO’s Defender 90 had N888 at the same time as my RRS and her remote unlock is still working!

Strange!

Scrumps Somerset - Where the apples do grow and the cider do flow!
2021 Defender 90 D250 HSE in Tasman with white roof.
24MY D300 AB - Verasine Blue - 😀
19MY SDV6 AB - Byron Blue - Gone
17MY D5 SDV6 HSE - Firenze Red - Gone
16MY SDV6 AB -Aruba Silver - Gone
13.5MY SDV6 "HSE Black" - Baltic Blue - Gone
10MY TDV8 HSE Galway Green - Gone
14MY D4 HSE in Scotia Grey - Gone
05 TD5 D90 CSW in Cairns Blue

Post #640974 Fri Apr 05 2024 3:50pm
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Atlanticjon



Member Since: 22 Apr 2015
Location: Coleraine
Posts: 42

Northern Ireland 

If anyone else has this issue…

‘Hi Jon, thanks for your message.

In relation to the remote door lock function on the remote app, this is currently not working, and we are working on a fix for this.

Thanks, Katherine - Land Rovers MY 24 D300 Dynamic

Post #642372 Mon Jun 03 2024 4:47pm
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Autobiography



Member Since: 19 Jun 2012
Location: Londres
Posts: 339

It’s linked to the latest security software update. Unsure if and when this feature will return as I believe JLR identified a security issue with the app that thieves were exploiting to gain access to the car.

Post #642398 Tue Jun 04 2024 8:49am
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Atlanticjon



Member Since: 22 Apr 2015
Location: Coleraine
Posts: 42

Northern Ireland 

Not sure this is the case, had the security enhancement last week and the issue is still on the App. I will wait for a bit and hassle Land Rover again

oh, I see what you mean there is an additional issue with the security...makes sense MY 24 D300 Dynamic

Post #642401 Tue Jun 04 2024 11:31am
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Autobiography



Member Since: 19 Jun 2012
Location: Londres
Posts: 339

Yes exactly that - the latest security update removes the remote lock/unlock functionality from the car.

Post #642424 Wed Jun 05 2024 9:33am
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