i blame alexander graham bell its his fault  

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Very Annoyed wrote:

Wasn't he a British Olympic Skiier?

must have invented the telephone in his spare time then  

Kaine, let me have a look into this for you tomorrow when someone's paying me to do nothing else  

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shmoogle wrote:

Kaine, let me have a look into this for you tomorrow when someone's paying me to do nothing else

Cheers - much appreciated - just make sure you bill them for the extra time

Kaine, I found this... could you run through the registry and file system pointers that this document talks about please?

http://www.microsoft.com/technet/prodtechn...x?mfr=true

Don't worry about this appearing to be for Win2k, these policy components are identical. 

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thanks very much - will try it out a little later

When ever i try to install the drivers for the sound card the pc restarts half way through!

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Try later set of drivers?
If the soundcard is a PCI card, move it to another slot and retry?
Update the BIOS on the PC? 

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shmoogle wrote:

Kaine, I found this... could you run through the registry and file system pointers that this document talks about please?

http://www.microsoft.com/technet/prodtechn...x?mfr=true

Don't worry about this appearing to be for Win2k, these policy components are identical.

Hmm..

Did you also try the bit about the write permission on the Pbk folder? 

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shmoogle wrote:

Hmm..

Did you also try the bit about the write permission on the Pbk folder?

That article mentioned something about the permissions on this folder:

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Connections\Pbk

In fact, I've just been playing here with that directory too and I think I can replicate your problem. Seems to centre around the above folder and a file called rasphone.pbk which holds your dialup connections. From what I can see, this file gets read at logon and presented in your Network Connections folder. If you don't have the right permissions to it (either on the file or the containing folder), you can either not delete existing connections (your problem) or not create new connections.

I can replicate the problem by doing this:

- After logging on to XP rename the rasphone.pbk to something else (rasphone.old)
- Try removing a connection - doesn't work (no error, just doesn't work)
- Restore original filename (rasphone.pbk)
- Try removing a connection - removes as expected

So I'm sure the problem centres around there somehow.

Let me know how it goes mate. 

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shmoogle wrote:

That article mentioned something about the permissions on this folder:

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Connections\Pbk

In fact, I've just been playing here with that directory too and I think I can replicate your problem. Seems to centre around the above folder and a file called rasphone.pbk which holds your dialup connections. From what I can see, this file gets read at logon and presented in your Network Connections folder. If you don't have the right permissions to it (either on the file or the containing folder), you can either not delete existing connections (your problem) or not create new connections.

I can replicate the problem by doing this:

- After logging on to XP rename the rasphone.pbk to something else (rasphone.old)
- Try removing a connection - doesn't work (no error, just doesn't work)
- Restore original filename (rasphone.pbk)
- Try removing a connection - removes as expected

So I'm sure the problem centres around there somehow.

Let me know how it goes mate.

done!!!

the file was there and permissions looked ok - so out of interest I changed the name as you did - tried to delete the dialup - nothing - so renamed it back and tried again - it worked

not sure exactly why renaming it and naming it back made the difference but it did

Thanks very much indeed for taking the time to look into this for me

Kaine

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2009 Alaska TDV8 - Gone and much missed.



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