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akalair



Member Since: 21 Feb 2020
Location: coventry
Posts: 28

United Kingdom 2013 Range Rover Sport 3.0 TDV6 Autobiography Santorini Black
oil leaks!! - Help

So 7 weeks ago, under warranty (which has now expired) Main Dealer in Coventry done some work to fix oil leaks in my sump pan and rear diff.

Today, at the tyre shop I had my car on the ramp and decided to have a nose underneath....

It looks like the rear diff is still leaking along at another point towards the front of the car at the centre. Does this look like the sump?

Obviously not happy and will be calling in tomorrow morning.

Any advice and is it both the areas that they should have fixed that are at fault?

Please see pictures attached












Post #605940 Sun Oct 25 2020 9:28pm
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RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 8978

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

If they have a carried out a repair and that repair hasn't been successful then it's their problem. They've been paid so they should sort it.

What will undoubtedly happen is they'll tell you it's something else that's wrong and you will have to pay.

If the latter, then take it to a decent independent LR specialist and a) get their opinion on what is wrong, and b) get a price to fix it. If they say it's the original problem recurred then you can argue with the main dealer (although I doubt you'll get very far). If they say it's something else, then at least you'll know the cost to fix it.

Last piece of advice - don't use main dealers to do anymore work on the vehicle. They're expensive and generally do a poor job. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #605944 Mon Oct 26 2020 9:08am
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akalair



Member Since: 21 Feb 2020
Location: coventry
Posts: 28

United Kingdom 2013 Range Rover Sport 3.0 TDV6 Autobiography Santorini Black

Thanks for your reply.

The reason I did for the previous work was because it was under warranty.


Last edited by akalair on Mon Oct 26 2020 1:07pm. Edited 1 time in total

Post #605945 Mon Oct 26 2020 9:33am
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andyslandy



Member Since: 20 Oct 2019
Location: Chesterfield
Posts: 142

England 2012 Range Rover Sport SDV6 SE Tonga Green

Looks like a run of sealant along the joint to me, commonly known as a bodge job to get it out of warranty. Companies that do a job like that around here all work under one company name Bodgeit and Scarper. Thumbs Up Good luck.

Post #605951 Mon Oct 26 2020 11:08am
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Stevepd



Member Since: 22 May 2017
Location: Wiltshire
Posts: 1251

United Kingdom 2006 Range Rover Sport TDV6 HSE Cairns Blue

I’d be sending those photo’s to LR customer services.

As above stay away from dealers Thumbs Up 2006 2.7 TDV6 HSE in Cairns Blue.

Post #605953 Mon Oct 26 2020 12:07pm
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DrRob



Member Since: 23 Feb 2011
Location: Hampshire
Posts: 2011

United Kingdom 

Looks a classic bodge job to me. Bunch of Censored
Oval Autos is close to you in West Mids.
https://www.ovalautos.com/ Visitor from fullfatrr.com
* GONE. 2012 RR Sport HSE SDV6 Orkney Grey. Now being piloted by RRSTDV8
* GONE: 2011 4.4 TDV8 Full Fat. Amazing piece of kit.
* Current. 1974 Lightweight 2.25L petrol. Old skool
* GONE. Freelander GS TD4 Manual MY2013. Orkney Grey with privacy, cold and clearview packs, armrests (a must!) and a spoiler.
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* 1949 80" in family since 1975

Post #605955 Mon Oct 26 2020 12:47pm
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akalair



Member Since: 21 Feb 2020
Location: coventry
Posts: 28

United Kingdom 2013 Range Rover Sport 3.0 TDV6 Autobiography Santorini Black

I've been in touch with Liam Hayward, the Customer Experience Manager at Guy Salmon Jaguar & Land Rover Coventry.

I believe everyone should have the opportunity to right a wrong. Lets see what they come back with...

Post #605957 Mon Oct 26 2020 1:06pm
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RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 8978

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

Quote:
Customer Experience Manager


That's part of the trouble. Stop having managers for experiences and get in some experienced managers that know how to run a service bay properly. And then get them to hire/fire decent mechanics to do the jobs. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #605968 Mon Oct 26 2020 3:43pm
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