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Peanut



Member Since: 31 Jul 2012
Location: Leicestershire
Posts: 110

United Kingdom 
Your InControl Subscription will expire in 20 days

YOUR SUBSCRIPTION
SUMMARY
InControl Remote & Secure (12 months)
£240.00

Now at 3 years so I was expecting this but the price is a bit steep!!

Would appreciate any thoughts or do I just grin and bear it? Current: MY15 RRS2 3.0 SDV6 Autobiography Dynamic, Aruba Gold, HUD, Meridian 1700w
Gone: RRS TDV6 2007 Stornaway
Gone: P38 2.5 DHSE

Post #549456 Thu Feb 22 2018 5:40pm
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geoffsnook



Member Since: 19 Nov 2016
Location: cardiff
Posts: 1699

Wales 2005 Range Rover Sport Supercharged HSE Java Black

Does it work as you want Thumbs Up

Post #549457 Thu Feb 22 2018 6:06pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

I’m sure that if you don’t renew and the car is stolen then your insurer will not be happy as it is part of the anti-theft system...... Might be cheaper to have a Traffic Master Trakker fitted and pay the Lifetime subscription if you intend to keep the car. Is there no option to have a lifetime sub with In Control remote/secure. I’m in the same situation as mine will expire at the end the end of the 3 years soon too. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #549459 Thu Feb 22 2018 6:25pm
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Lindab



Member Since: 20 Nov 2017
Location: Dundee
Posts: 898

United Kingdom 

My Sport was 3 years old in November & I expected to pay to keep it going, but out of the blue, just before the warranty expired, I got an email from landrover saying that they were giving me an extra year free. Very Happy No reason, don't know if its because I have a 5 year service plan. Was not going to ask why. Might be worth your while asking the question

Post #549467 Thu Feb 22 2018 7:39pm
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andymc



Member Since: 04 Jan 2017
Location: london
Posts: 127

United Kingdom 

Week. Forgot about the subscription renewal. I think mine will be up at the end of this year. didn't think it would be that much!

1,200 for extended warranty and another 240 for this ... I don't remember my Aston being this expense Sad SVR with a few bits from Urban and Glohh

Post #549468 Thu Feb 22 2018 7:49pm
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Peanut



Member Since: 31 Jul 2012
Location: Leicestershire
Posts: 110

United Kingdom 

Thanks for all the replies.
It does work - but as with many others there have been problems with IOS updates and revisions to the app.

I was aware that without it I would have to consider a Tracker but it's a lot of hassle.

I do have the 5 year maintenance pack so I might hang on for a bit..

I knew it was coming but it's just the price and there are no other options for 2 or 3 year etc. Current: MY15 RRS2 3.0 SDV6 Autobiography Dynamic, Aruba Gold, HUD, Meridian 1700w
Gone: RRS TDV6 2007 Stornaway
Gone: P38 2.5 DHSE

Post #549488 Fri Feb 23 2018 7:33am
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Dobby



Member Since: 02 Jan 2018
Location: East Seaxe
Posts: 101

United Kingdom 

Aren't these services now free with new RRS? Or still a billable extra?

Post #549519 Fri Feb 23 2018 1:50pm
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Dobby



Member Since: 02 Jan 2018
Location: East Seaxe
Posts: 101

United Kingdom 

Peanut wrote:
I do have the 5 year maintenance pack so I might hang on for a bit..


Any news Peanut? I'm in the same boat, and wondering if I should renew too or if the service plan covers it.

Post #550361 Sat Mar 03 2018 5:27pm
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Peanut



Member Since: 31 Jul 2012
Location: Leicestershire
Posts: 110

United Kingdom 

No nothing further Crying or Very sad
I will call my local dealer on Monday and start to make enquiries.
I'm very surprised that nobody else has come across this. Current: MY15 RRS2 3.0 SDV6 Autobiography Dynamic, Aruba Gold, HUD, Meridian 1700w
Gone: RRS TDV6 2007 Stornaway
Gone: P38 2.5 DHSE

Post #550389 Sun Mar 04 2018 6:44am
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

I got my renewal email last week, on 28th Feb and renewed it there and then as I am out of the UK and cannot contact LR to find out if the 5 years service agreement also covers this. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #550410 Sun Mar 04 2018 11:09am
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Dobby



Member Since: 02 Jan 2018
Location: East Seaxe
Posts: 101

United Kingdom 

Peanut wrote:
I will call my local dealer on Monday and start to make enquiries.


I've asked my local dealer too.. so will report back.

Post #550415 Sun Mar 04 2018 11:42am
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Peanut



Member Since: 31 Jul 2012
Location: Leicestershire
Posts: 110

United Kingdom 

Well I have drawn a blank on this.
Local dealer seemed to know nothing about iNControl at all. Started to trot out the "you need to remove the App and then re-instal it" which relates to the recent IOS compatibility problems.
Promised to find someone in their organisation who did - that was over a week ago.

JLR responded - "£Thank you for your e-mail to the Land Rover UK Customer Relationship Centre.
A member of our team will be reviewing the content of your e-mail and will be completing initial investigations which may include contact to your Land Rover UK Retailer. We will endeavour to respond to you within 3 working days" - that was a week ago.

So at the moment I will renew it grudgingly as I do make use of it.
I am surprised that there has been little feedback on this - perhaps I am out of touch and £240 a year is not considered a lot.

My 3 year Warranty has also expired - absolutely no contact from JLR. I'm now looking at options.
At least I have the 5 year service deal. Current: MY15 RRS2 3.0 SDV6 Autobiography Dynamic, Aruba Gold, HUD, Meridian 1700w
Gone: RRS TDV6 2007 Stornaway
Gone: P38 2.5 DHSE

Post #550903 Sat Mar 10 2018 11:14am
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Shortbread



Member Since: 06 Sep 2016
Location: Glasgow
Posts: 7

Scotland 2013 Range Rover Sport SDV6 HSE Santorini Black
In the same boat

Mine expires in May.

I have also emailed LR support... and won't bother asking my local dealer...

Interesting to see where this goes.

I noticed on the Discovery Sport Forum that LR are apparently opening an Incontrol online store to renew... this is dated last week, can't find anything online.

In terms of the DS owners, it looks like they are also being offered a one year extension by email. This seems to ONLY apply to first registered owners. Apparently this does not apply to subsequent owners, even when buying through LR approved...

Post #551730 Sun Mar 18 2018 2:07pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1671

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

Renewed mine the other day. 

Post #551744 Sun Mar 18 2018 4:32pm
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Dobby



Member Since: 02 Jan 2018
Location: East Seaxe
Posts: 101

United Kingdom 
Re: In the same boat

Shortbread wrote:
In terms of the DS owners, it looks like they are also being offered a one year extension by email. This seems to ONLY apply to first registered owners. Apparently this does not apply to subsequent owners, even when buying through LR approved...


That seems to be the case. Dealer said the same, so i just renewed online last week.

Post #551826 Mon Mar 19 2018 12:16pm
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