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Home > Orders (L494) > Svr ordered |
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SVR575 Member Since: 16 Apr 2008 Location: uk & Europe Posts: 1827 |
360 has your SVR arrived yet? SVR 2018 in Santorini Black. |
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Fri Jun 30 2017 8:44am |
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360 Member Since: 02 Aug 2013 Location: kent Posts: 116 |
No, still waiting, keep getting broken promises and bull from dealer its deadline day tomorrow either deliver or refund, past caring now the discount I got was good but not worth the agro, was really looking forward to this car but not now this will be my last landrover they seem to treat customers worse than ever, |
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Tue Jul 04 2017 5:25pm |
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wilf Member Since: 08 Nov 2012 Location: on the naughty step Posts: 939 |
Jeez, what a way to treat a customer ordering a range topping car? MY2016 HSE D SDV6 - gone due to fuel dilution problems.
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Tue Jul 04 2017 7:10pm |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 |
Did you buy through a car broker or a franchised dealership? Have read on loads of forums that many brokers make promises on delivery that they cannot honour - LR dealers used by brokers tend to send them back to the back of the queue in favour of full list price orders ................. check what your contract states for the delivery date, I bet there isn't a hard and fast date that they say the car will be delivered on. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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Tue Jul 04 2017 7:56pm |
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SVR575 Member Since: 16 Apr 2008 Location: uk & Europe Posts: 1827 |
Very bad , sorry to hear this. SVR 2018 in Santorini Black. |
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Wed Jul 05 2017 10:40am |
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360 Member Since: 02 Aug 2013 Location: kent Posts: 116 |
No broker went direct to main dealer They have told so many lies they forgot what they've said I'm going to speak to someone senior at head office tomorrow as just not feeling comfortable spending this much money with people who just blatantly lie and they truly believe they are doing me a favour |
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Wed Jul 05 2017 4:37pm |
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m13lky Member Since: 08 Aug 2016 Location: Scotland Posts: 310 |
360 I would name & shame them, I was thinking of changing to a £87k AB last of 2017my, spoke to a few dealers & some had sensible discounts available but the trade in on mine was pitiful, it meant they would have around £7-8k on my loaded Hse dynamic at a year old with only 7k miles on, some of them thought they were doing me a favour & some don't even bother coming back to you as soon as you challenge them, seems they think JLR have a god given right to do what they want and we the paying customer will just suck it up! Not me, I'll keep what I have & eventually sell it 3 years old private or trade in again at a hopefully more sensible price! |
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Wed Jul 05 2017 5:08pm |
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jd2uk Member Since: 01 Apr 2017 Location: Kent Posts: 109 |
What dealer did you go with? I'm based in Kent and used Rockar Stratford (found through CarWow). They delivered my car in 6 weeks (around 3 weeks ahead of the delivery date I was given when I ordered). Other dealers in Kent were quoting me July and said that no main dealer would be able to get a car faster than that (and if they said they could they were just lying to get my order). Overall I'm very pleased with the Rockar experience (and price!) |
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Thu Jul 06 2017 11:49am |
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360 Member Since: 02 Aug 2013 Location: kent Posts: 116 |
Well met with dealer head office today what a waste of time. Said sorry but ......
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Fri Jul 28 2017 2:23pm |
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philmw Member Since: 18 Aug 2006 Location: Nottingham Posts: 1672 |
Frustrating.
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Fri Jul 28 2017 6:27pm |
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SVR575 Member Since: 16 Apr 2008 Location: uk & Europe Posts: 1827 |
So 360 as to the roof ,as soon as you saw the car you would have seen the roof so why did you take it?
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Fri Jul 28 2017 6:45pm |
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360 Member Since: 02 Aug 2013 Location: kent Posts: 116 |
They delivered the car to my house and after all the hassle I had gone through I did not notice the roof straight away but did notice the fridge not being fitted, but they assured me I had not ordered it, I took their word as had to rush back to work.. I later checked the order to cross check everything and then discovered the roof and fridge had been ordered, e mailed dealer but as usual got no response hence my meeting with head office today.
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Fri Jul 28 2017 7:10pm |
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SVR575 Member Since: 16 Apr 2008 Location: uk & Europe Posts: 1827 |
Ok , i feel you have a strong case then , check out denny,s post on the other SVR backed thread.
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Fri Jul 28 2017 8:31pm |
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360 Member Since: 02 Aug 2013 Location: kent Posts: 116 |
Thanks, I have been reading the other thread. |
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Fri Jul 28 2017 9:02pm |
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