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Triumph_Dave



Member Since: 11 Jul 2013
Location: Somerset
Posts: 124

United Kingdom 2013 Range Rover Sport SDV6 HSE Santorini Black
Poor quality and constant issues means goodbye RRS

Well after 1 year of ownership and only 4200 miles covered with the vehicle almost 2 months in the dealers. I have had enough. It is gone, sold, never to return.

Quality issues list :
Engine fault warnings - due wiring chafing, loom incorrectly run and tight and finally sensors failing = days/weeks taken to fix it..
sloppy leather seats from new - 2 x steam treatments and still had sloppy leather.. Total rubbish for the cost of vehicle.
Faulty drivers seat base i.e creaking, loose and generally noisy. - 2 goes to fix and a replacement fitted in the end.
Warped/loose plastic finisher that goes all along base of windscreen. New finisher fitted.
Rear light lens cracked from the inside out. New lens fitted.
Intermittent failure of rear wiper - nothing ever found
Intermittent complete failure of DAB radio - software updates made it work but its poor quality drops reception frequently where others do not. Pity as the sound system was the upgraded Meridian.
Plastic burning smell in cabin, nothing ever found, but certainly it was a smell of melting plastic.
Fuel slap from tank when at or near half full.. Tank out and kit fitted to fix issue.
Front parking sensors that turned themselves off- fixed after a software update..
Front brake calipers changing colour from Black to grey.. nothing done about this, as "they all do that sir"
And the straw that broke the camels back... Engine turbo starting to whine..

The car was built just after the model change year and the holiday period...so it looks a bit like a " British Leyland " issue..
So I have had enough.. no more Jaguar/Land Rover products for me... ever..

So beware, if you have a good car with no issues, you are indeed a lucky person.. but JLR needs to sort its quality build issues and how they consider their customers concerns.

So I say good bye to you all, thanks for all the inputs over the years and good luck..

Dave D4 2012 Santorini Black gone
RRS 2013 Santorini HSE Black gone
MY2016 RRS HSE Dynamic arrived September, but will it stay.. maybe not.

Post #506781 Fri Sep 30 2016 1:20pm
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andman



Member Since: 08 Oct 2011
Location: la vella
Posts: 1155

Andorra 2011 Range Rover Sport 3.0 TDV6 HSE Fuji White

That would be enough to send me over the edge .... which i'm on anyway Laughing

The only thing wrong with mine has been the faulty RSE ... which took them over 3 weeks to fix
Disgracefully poor fitting leather seats
Fuel slap ...
Rear red brake calipers that turn silver Laughing ....
Apparently i've got off lightly !!

Good luck with whatever is on your shopping list 2014.5 SDV6 AB Dynamic ... Fuji /Santorini Pan roof and 22's
2013 Porsche Boxster S 3.4
2014 Audi A3 S line Quattro
---------------------------------

Post #506789 Fri Sep 30 2016 2:54pm
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

You have my sympathy TD Sad

Hope you hang around and let us all know what you get and how it measures up Thumbs Up Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #506790 Fri Sep 30 2016 3:17pm
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Autobiography



Member Since: 19 Jun 2012
Location: Londres
Posts: 339

Re: Poor quality and constant issues means goodbye RRS

I'm sorry to hear that but ultimately mine will be going that way I fear. What was the engine fault issue? I've apparently got a 'wiring issue' causing random faults on the message centre.

Post #506791 Fri Sep 30 2016 3:33pm
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wilf



Member Since: 08 Nov 2012
Location: on the naughty step
Posts: 939

Jeez, what sh*tty luck.

There are cars built by every marque that simply never work properly, look at any forum, I always feel for the poor bu**ers that end up receiving them. MY2016 HSE D SDV6 - gone due to fuel dilution problems.

By the age of 50 you have the face you deserve - George Orwell.

Post #506817 Sat Oct 01 2016 4:50am
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fkarim



Member Since: 14 Apr 2012
Location: London
Posts: 2216

United Kingdom 

With this list, any sane person would do the same TD. What are you replacing it with? Current: Volvo XC90 T8 Inscription Pro PHEV with some optionals on top
Gone: MY16 RRS2 3.0 SDV6 Autobiography Dynamic, Carpathian Grey & Santorini Black Sliding Pano/Ebony & Ivory 2 Tone
Gone: MY13 RRS 3.0 SDV6 HSE Black Edition, Orkney Grey/Ivory
Gone: MY09 RRS 2.7 TDV6 HSE, Santorini Black/Almond

Post #506824 Sat Oct 01 2016 7:25am
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Renaco



Member Since: 28 Jul 2011
Location: Bavaria
Posts: 324

Germany 

Dave

I am total with you!
I think that LR has to change the way they handle us customers.

In the past, once I had issues there where no discussions needed and I got a supreme Service.
Since they sell more cars, they just give you a number and you as a cusomer feel not respected anymore.

Best
René

Post #506834 Sat Oct 01 2016 8:39am
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

I remember the same Rene Bow down Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #506836 Sat Oct 01 2016 8:44am
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Chrisr1806



Member Since: 23 Jun 2013
Location: Sussex
Posts: 683

England 

Sounds like you just got a lemon. I'm on my second RRS2 and had no reply issues with either of them. The current MY16 just needed the door interior panel replaced as the leather was wrinkly. Only took them 3 months. Rolling Eyes Other than that they've been great.

Good luck with the replacement. Thumbs Up Arrived: MY16 A/B SDV6 in Aruba, Ivory interior, piano black trim, black panoramic roof, spare wheel, blind spot monitoring, mudlaps and more... Twisted Evil

Gone but not forgotten:
2014 RRS2 SDV6 HSE in Loire Blue
2011 Freelander 2 SD4 HSE in Santorini Black

Post #506842 Sat Oct 01 2016 10:48am
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SRE



Member Since: 16 Jan 2010
Location: Alicante Prov Spain + Hampshire UK
Posts: 2329

Spain 

Triumph_Dave

Before you desert us, please tell the tale behind your user name, Is it Triumph bikes or what? In Spain - 2018 F Pace - Frightened away from the Sports due to crank failures
Gone - A couple of RRS, A couple of Disco's. However thinking of another Sport.

Post #506846 Sat Oct 01 2016 12:41pm
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fkarim



Member Since: 14 Apr 2012
Location: London
Posts: 2216

United Kingdom 

^^ I hope it's this. More interesting than bikes Twisted Evil Current: Volvo XC90 T8 Inscription Pro PHEV with some optionals on top
Gone: MY16 RRS2 3.0 SDV6 Autobiography Dynamic, Carpathian Grey & Santorini Black Sliding Pano/Ebony & Ivory 2 Tone
Gone: MY13 RRS 3.0 SDV6 HSE Black Edition, Orkney Grey/Ivory
Gone: MY09 RRS 2.7 TDV6 HSE, Santorini Black/Almond

Post #506849 Sat Oct 01 2016 1:01pm
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

Rolling with laughter Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #506859 Sat Oct 01 2016 2:21pm
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Triumph_Dave



Member Since: 11 Jul 2013
Location: Somerset
Posts: 124

United Kingdom 2013 Range Rover Sport SDV6 HSE Santorini Black

SRE wrote:
Triumph_Dave

Before you desert us, please tell the tale behind your user name, Is it Triumph bikes or what?


Sadly its bikes not Bra's Rolling with laughter D4 2012 Santorini Black gone
RRS 2013 Santorini HSE Black gone
MY2016 RRS HSE Dynamic arrived September, but will it stay.. maybe not.

Post #506862 Sat Oct 01 2016 2:48pm
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Triumph_Dave



Member Since: 11 Jul 2013
Location: Somerset
Posts: 124

United Kingdom 2013 Range Rover Sport SDV6 HSE Santorini Black

fkarim wrote:
With this list, any sane person would do the same TD. What are you replacing it with?


Decided to split the difference on the car types rather than have one vehicle that should do everything..

So, for true off road work ( dont laugh) ) I will continue to run our old Suzuki Grand Vitara which comes equipped with complete 4x4 and diff locks. Its a very raw unsophisticated vehicle, but light and handles the real off road work in forest/fields/moors well.. It carries all the needed heavy gear, plus its equipped with serous mud tyres and lastly ..With the rear seats folded flat you can get a good sized deer in it when undertaking deer cull management.. ( tried this with the RRS and it was not great !, those rear seats just do not fold flat enough).. I would have gone back to a Disco 4 for all the above, but was very very put off having experienced the quality of the build on the new vehicles when having to run one for several weeks while the RRS was being " repaired".. The new Disco 4 had more squeaks and rattles in it than the old Suzuki!!.

The on road car is now a Merc AMG C63 Coupe Bow down

Dave D4 2012 Santorini Black gone
RRS 2013 Santorini HSE Black gone
MY2016 RRS HSE Dynamic arrived September, but will it stay.. maybe not.

Post #506863 Sat Oct 01 2016 3:02pm
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Triumph_Dave



Member Since: 11 Jul 2013
Location: Somerset
Posts: 124

United Kingdom 2013 Range Rover Sport SDV6 HSE Santorini Black
Re: Poor quality and constant issues means goodbye RRS

Autobiography wrote:
I'm sorry to hear that but ultimately mine will be going that way I fear. What was the engine fault issue? I've apparently got a 'wiring issue' causing random faults on the message centre.


The wiring loom issues and faulty sensor were for the oxygen sensor.. D4 2012 Santorini Black gone
RRS 2013 Santorini HSE Black gone
MY2016 RRS HSE Dynamic arrived September, but will it stay.. maybe not.

Post #506864 Sat Oct 01 2016 3:08pm
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