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Home > General > How long should i have to wait |
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fkarim Member Since: 14 Apr 2012 Location: London Posts: 2216 |
"C. Poor service" is the correct answer. I suspect they were too busy to remember/care. |
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Mon Jun 02 2014 4:30pm |
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RRSTDV8 Member Since: 12 Aug 2011 Location: Northamptonshire Posts: 8978 |
Poor service. I'd be tempted to email the dealer principal and let him know. 2012 SDV6 - it's missing a couple of cylinders
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Mon Jun 02 2014 4:56pm |
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mark.b Member Since: 02 Oct 2013 Location: cheltenham Posts: 113 |
I have spoken to the principal and he assured me it was unacceptable (but the funniest thing is next week my company will be in the dealership to replace all the flooring in the show room and my contact is the principal )i wonder should i give him the same service |
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Mon Jun 02 2014 5:18pm |
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Ady 555 Site Moderator Member Since: 12 Dec 2010 Location: Good old yorkshire Posts: 8738 |
No, don't lower your standards to theirs. It will damage your reputation and possibly jeopardise any future work with the group. Just turn up in your sport and get them to service it while you are working there yourself. |
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Mon Jun 02 2014 5:48pm |
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PEACHY Member Since: 07 Nov 2010 Location: Birmingham Posts: 2792 |
^^^^^^ wise words 16MY Estoril Blue SVR.............
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Mon Jun 02 2014 6:28pm |
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SVR575 Member Since: 16 Apr 2008 Location: uk & Europe Posts: 1827 |
Agree , and watch them change the oil and the filter! SVR 2018 in Santorini Black. |
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Mon Jun 02 2014 6:43pm |
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mark.b Member Since: 02 Oct 2013 Location: cheltenham Posts: 113 |
I have booked it in to an indy at pershore nr worcester now i comes highly recommended by another one of my customers I wouldn't dream of coming down to there standards it has taken too long to build our reputation to what it is today i was just being flippant
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Mon Jun 02 2014 6:49pm |
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StuRRS Member Since: 18 Jan 2013 Location: Gloucestershire Posts: 92 |
A Suspect you called in hoping it would be quicker than phoning the hopeless 'contact centre' Try buying a new car, arranging a test drive or obtaining advice....... Stu 2023 RRS p440e SE Dynamic 2018 Discovery 5 SDV6 HSE Santorini gone 2014 SDV6 HSE Santorini gone 2007 TDV6 HSE Java gone 2003 Discovery TD5 ES gone and missed 2008 Q7 gone 2005 X5 gone 2003 X5 gone 2000 Freelander 2.5 V6 gone- not missed!! |
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Mon Jun 02 2014 7:05pm |
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Ady 555 Site Moderator Member Since: 12 Dec 2010 Location: Good old yorkshire Posts: 8738 |
I was down in Pershore last week buying myself a new toy. Nice part of the country. |
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Mon Jun 02 2014 7:42pm |
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