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chris mc



Member Since: 03 Sep 2010
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Microsoft Outlook

I have a very annoying problem that has just cropped up.

My MS Outlook is sending emails straight to my Outbox rather than the specified recipient. I can, however, receive emails just fine. I have checked my account settings and there is no change to any of the settings.

Any ideas i am slowly going out of my tiny mind lol

Post #288706 Fri Feb 11 2011 8:07am
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Endjin



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Chris, Have you checked that your Outlook is not operating in "off line" mode?

Here is a link that may also help you troubleshoot the issue. Hope it helps.

http://support.microsoft.com/kb/262052 2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
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Post #288734 Fri Feb 11 2011 10:11am
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npinks
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i had this on one of the office computers, or atleast something similar

Ctrl + Delete to bring up the WINDOWS TASK MANAGER

Select PROCESSES

See how many OUTLOOK.EXE are running

I had two or three of them and selected to end the process and it will close outlook down fully and once you relaunch it should work {insert fingers cross icon}

Post #288735 Fri Feb 11 2011 10:22am
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chris mc



Member Since: 03 Sep 2010
Location: Dundee
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Endjin wrote:
Chris, Have you checked that your Outlook is not operating in "off line" mode?

Here is a link that may also help you troubleshoot the issue. Hope it helps.

http://support.microsoft.com/kb/262052


Thanks for that but it seems to be all online, i am getting error message:


Task 'chris.mclean@dunair-ltd.co.uk - Sending' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Now the strange thing is that using my iPhone and the exact same settings i can send emails no problem??? Question

I hate computers lol

Post #288736 Fri Feb 11 2011 10:24am
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Very Annoyed
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Easy to fix.























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Post #288741 Fri Feb 11 2011 11:24am
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gilford



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Very Annoyed wrote:
Easy to fix.



Buy an Apple Mac! Thumbs Up


EXACTLY what I was about to say Rolling with laughter

Post #288753 Fri Feb 11 2011 12:40pm
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Endjin



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Chris, What version of Outlook are you using on the PC, Is it Outlook 2002 by any chance? 2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
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Post #288778 Fri Feb 11 2011 1:58pm
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chris mc



Member Since: 03 Sep 2010
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Endjin wrote:
Chris, What version of Outlook are you using on the PC, Is it Outlook 2002 by any chance?


No 2007, i tried the processes there was only 1, i have removed and re-installed the account and still no joy!

Bloody annoying now

Post #288812 Fri Feb 11 2011 7:46pm
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Kaine



Member Since: 26 May 2006
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Chris

As you can receive but not send, it sounds like an smtp error.

Has your webhost changed the server securities? What are your 'outgoing server' settings?

Kaine

Post #288818 Fri Feb 11 2011 9:09pm
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Kaine



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Very Annoyed wrote:
Easy to fix.























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Yawn Yawn Yawn Yawn

Post #288819 Fri Feb 11 2011 9:11pm
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chris mc



Member Since: 03 Sep 2010
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Hi Kaine,

My iPhone is sending mail without problem using exactly the same settings, just my outlook that will not. I can actually send via hotmail as i have the account linked for ease whilst away.

Post #288843 Sat Feb 12 2011 4:42am
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Kaine



Member Since: 26 May 2006
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chris mc wrote:
Hi Kaine,

My iPhone is sending mail without problem using exactly the same settings, just my outlook that will not. I can actually send via hotmail as i have the account linked for ease whilst away.


Chris - you can't set detailed outgoing mail security settings on the iphone like you can on MS Outlook so don't assume they are the same.

e.g.
is the 'My outgoing server (SMTP) requires authentication' box ticked?

and 'Use same settings as my incoming mail server'?

and is server port encrypted or not?

Your host could change the security protocols that can effect MS Outlook but not your iphone. Mac's are dumb and simple and so is the iphone hence easy to make secure

Another thing to check is the recent MS Outlook updates - I know of a few recent upgrades to 2007 that caused it to slow down a lot and this update needs removing. - could be related

Kaine

Post #288877 Sat Feb 12 2011 10:39am
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chris mc



Member Since: 03 Sep 2010
Location: Dundee
Posts: 950

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Kaine wrote:
chris mc wrote:
Hi Kaine,

My iPhone is sending mail without problem using exactly the same settings, just my outlook that will not. I can actually send via hotmail as i have the account linked for ease whilst away.


Chris - you can't set detailed outgoing mail security settings on the iphone like you can on MS Outlook so don't assume they are the same.

e.g.
is the 'My outgoing server (SMTP) requires authentication' box ticked?

and 'Use same settings as my incoming mail server'?

and is server port encrypted or not?

Your host could change the security protocols that can effect MS Outlook but not your iphone. Mac's are dumb and simple and so is the iphone hence easy to make secure

Another thing to check is the recent MS Outlook updates - I know of a few recent upgrades to 2007 that caused it to slow down a lot and this update needs removing. - could be related

Kaine


Thanks for your help kaine,

The problem has now been resolved. I removed and reinstalled my account and changed port numbers, all is well again.

Post #288909 Sat Feb 12 2011 1:55pm
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Kaine



Member Since: 26 May 2006
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Good stuff

Port numbers was on of the next steps so makes sense

Post #288910 Sat Feb 12 2011 1:59pm
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