I thought you could use LR warranty at any LR dealer?

Was given a 6mth "select" warranty that to be honest I didn't do my homework on , when i asked why only 6mths was told that was the norm ......I didn't question it foolishly & then I paid for a stratsone extended 18mth warranty....both of which are probably not worth the paper they're written on . Especially as I think I can hear the arb knocking ! And it came with the Overfinch 22"s on. .


Nick........sorry for dragging this O T. Current : Overfinch TDV8
Gone : BMW M6 V10
Gone : BMW 535d
Gone : BMW X5 4.6
Gone : BMW M3
Gone : Merc E280

Was the car over 75,000 miles when purchased?

If not they've had you over as you would have got a 12month LR extended warranty and they then sold you another 12 but worded it that you got 6 and paid for 18.

See link below

http://www.landrover.com/gb/en/lr/approved...d-promise/

It's at 55K ?? .... I think I will give Landrover C S a call tomorrow.....or am I wasting my breath ?

Nick Current : Overfinch TDV8
Gone : BMW M6 V10
Gone : BMW 535d
Gone : BMW X5 4.6
Gone : BMW M3
Gone : Merc E280

Worth a shot. Or go back in sh*tstones armed with the info of the website and demand your money back for the extended warranty.

You see this is exactly what I was getting at with my first post on this thread .

Nick ...... Once again Sorry for O T. Current : Overfinch TDV8
Gone : BMW M6 V10
Gone : BMW 535d
Gone : BMW X5 4.6
Gone : BMW M3
Gone : Merc E280

m6totdv8 wrote:

It's at 55K ?? .... I think I will give Landrover C S a call tomorrow.....or am I wasting my breath ?

Nick

I used to work for a huge American multi-national that trained us as salesmen to welcome complaints and I think this thread highlights why that is such a successful strategy in that it allows a company to turn around a negative into a positive when it addresses the issue and ends up in a better position than before with the customer who ends up delighted that his complaint has been investigated and addressed.
Well done once again LPR in reinforcing your leadership position.  MY2011 HSE Santorini/Ivory/Piano Black/Privacy Glass/TV .Sadly gone.
Audi A5 Sportback Black Edition 3.0 tdi quattro S Line

Thanks for everyone's comments, and it now sounds like 'problem solved' Apologies again to the OP. Obviously this post highlights that we are human after all however as a rule I would like to think that we are more attentive than the average 'stealer' .

James

PS If anyone has any concerns whilst dealing with us then please PM me in addition to posting. I check my PM's a few times a day, unless on holiday/Sunday's , and I will always highlight the issue to the relevent dept Manager for response on the next working day.

Last edited by Lookers Park Royal on Fri Feb 11 2011 11:55am. Edited 1 time in total

never seen you use the word stealer before James

Misery wrote:

never seen you use the word stealer before James

Mis, only when I'm on the back foot! How many Range Rover Ultimates do you want me to put you down for?

James

That's the only reason i am going is to see that James. Wish I could afford to order one from you. I think it looks even better than the HH.




















But at 130k a new G is only 126K

ChrisP wrote:

I used to work for a huge American multi-national that trained us as salesmen to welcome complaints and I think this thread highlights why that is such a successful strategy in that it allows a company to turn around a negative into a positive when it addresses the issue and ends up in a better position than before with the customer who ends up delighted that his complaint has been investigated and addressed.
Well done once again LPR in reinforcing your leadership position.