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RonnieG



Member Since: 16 Mar 2008
Location: Armagh
Posts: 207

United Kingdom 2006 Range Rover Sport TDV6 HSE Java Black
Pathetic LR main dealer and LR customer care service.

this year had had it for me the Sport spent 4 MONTHS in the dealers with a pre heater fault eventually I was told by LR that I would just have to live with it from the head of customer care. until a court order arrived that was. finally traced ti ti a faulty pump and it was fixed. then I have a warrenty issue with some corrosion on the rear doors and find the dealer had invalidated the warrenty as it never carried out the proper checks when in getting serviced not a happy chappie next time it will be a personal import from England bypass the sealer straight to the specialist to get a proper LR mechanic to look after it!!! pathetic on the behalf of LR if this is how they are trained then they deserve what they get. unfortunatly it hasn't put me off buying another one!!!

Post #273382 Mon Aug 09 2010 12:19am
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Name and shame them, plenty of others have slated their less than perfect dealers and service outlets in the Dealers section 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #273400 Mon Aug 09 2010 7:54am
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RonnieG



Member Since: 16 Mar 2008
Location: Armagh
Posts: 207

United Kingdom 2006 Range Rover Sport TDV6 HSE Java Black

Donnelly Bros in Dungannon. To be honest I find 3.5 months totally unacceptable and in the end it was a soimple fix and a software upgrade. the pump was not turning off filling the preheater with diesel causing it to smoke if the unit was not firing then it over pressurised the fuel lines bursting them! Granted my jeep is now over 3 years old and I pushed and got a full LR warrenty (which BTW is NOTHING WHATSOEVER TO DO WITH LAND ROVER) they do not want to honour it as its a third party company with no tie to land rover only they sell it in LR booklets go figure. now I have some alu corrosion on one door and I have found as Donnelly's did not carry out the proper checks when servicing then it is not valid and its my tuff luck. To be honest I have found a very good independant who is looking after it and its amazing the pricing difference...

LR pollen filter from Land Rover £44.50+vat+fitting. £65 all in
LR pollen filter made by the same company as the LR one with same part number £17.50 all in fitted!!!

Post #273402 Mon Aug 09 2010 8:43am
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Very Annoyed
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United Kingdom 

BTW It's not a Jeep! Evil or Very Mad Wink 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



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Post #273405 Mon Aug 09 2010 9:29am
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Bobby



Member Since: 07 Jun 2005
Location: Kuala Lumpur
Posts: 3781

Malaysia 2006 Range Rover Sport Supercharged Chawton White

Very Annoyed wrote:
BTW It's not a Jeep! Evil or Very Mad Wink


Could this be why Donnelly Bros are treating you like this??? Surprised

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Post #273407 Mon Aug 09 2010 9:40am
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