Has LRA been farmed out to the AA instead of Mondial? Just that recently I have started getting mountains of junk mail from the AA and twice my bank has phoned to say that the AA has presented out of date Visa card details for subscription payments. Last time I was with the AA was when I owned Rover Group cars so that's 17 years ago. I have also been reading a thread over on Freelander2 where they mention that the AA has come to attend at call-outs. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Think I read a post on here the other day also were LRA was called and the AA attended!

I read last year that the AA had taken over from Mondial. I haven't had any new rush of junk mail though.

Taken from Mondial website...

Roadside Assistance
Roadside Assistance from Mondial concentrates our major strengths and resources to offer your customers quality motoring benefits with the highest levels of service throughout the UK and Europe. Supported by an extensive network of vetted and approved recovery operators and a sophisticated computerised mapping system for plotting the quickest route to customers, our co-ordinators keep waiting time to an absolute minimum.


So I assume you could get anyone turn up.

When I had my Evo I believe the assist package was by the same company and on the occasions that I called them out all they sent was a local recovery company to just tow the car. (No mechanical skills)

I had LRA out last Sunday - Mondial lost contract July ish last year to AA, with my fault the operator decided LR tech was best suited. Before you had 2 options, call LRA and get a tech or lifted / transported. Now you call in and could get AA man, LR tech then lifted so response is not potentially as good.

RE the junk mail - I assume that LRA passed (sold??) all the details of Land Rover owners to the AA. so they have been checking their databases against LR owners. I am a lapsed AA member as I didn't see the point in having full AA membership as well as the free LRA so stopped AA. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Whatever............. they should not be presenting your card details for subscriptions though, luckily they are out of date, something, no pun intended, smells fishy.

lespes wrote:

Whatever............. they should not be presenting your card details for subscriptions though, luckily they are out of date, something, no pun intended, smells fishy.

Your not codding it smells fishy!

im in the rac ... the royal automobile chubb!

sorry to hi slip jack tuna your post back to the tank now

Lespes, it's all fixed now - got cornered by a salesperson flogging AA cover in the local supermarket and explained the situation - put me onto their mobile phone to call centre and my details are now deleted from the dtatabase. Now to see how long they remain deleted! TalkTalk got an earful from me too last night when some unfortunate Indian person "randomly generated" my ex- directory phone number wouldn't have been so bad for them had they not 1st done a silent call (1 ring of the phone) and then phoned back at 2 this morning! I do wish call centres out on the sub-continent would remember there are 6 hours time difference when they start cold calling!

Edit: 13:00 Just had another call from Talk Talk wanting to speak to the person who pays the phone bill.............. the Indian person (who was rash enough to give me his name) on the other end got an earful of friendly and seamanlike language 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Last edited by Tim in Scotland on Sat Jan 23 2010 1:13pm. Edited 1 time in total

When I was having all the electrical glitches over xmas and new year I went to T n C and they were too busy! Told me to call LRA who said they couldn't get me an LR tech so offered AA an hour and a half later and then if the AA couldn't sort it they'd arrange it to be recovered and a loan car supplied! Couldn't guarantee a LR product for loan car tho either! Current, M135i in Estoril Blue with more extras than the cast of Ben Hur.

535d m-sport Platinum grey and a few extras.... Gone

X5 3.0 sd in Space Grey, 20's, Dynamic Pack, Memory Pack, Media Pack, Tow Pack, Rear DVD, Panoramic Sunroof, Steps, 7 Seat Pack, Reversing Camera with moving lines, programmable park heat, etc etc etc - Gone

Range Rover Sport Santorini, privacy, dvd, towpack GONE!!!

Are T&C running hot and cold again? They seem to get better then blow it.

IIRC Arent LR products promoted in LRA publicity? Now - MY11 RRS Autobiography TDV6, Orkney gray, tints, steps, daylight running lamps and allllll the toys!!!
Ex- RRS HSE TDV6 07 Java Black, bi xenon, corner lights, side steps, tints, cool box, smoke side repeats, chrome "sport" boot sill
Ex - Audi A4 Cab 3.0TDi Quattro
Ex - Freelander2 SE TD4
Ex - CRV Auto

No really! It was LRA I was more concerned about and the fact that the car had obviously computer glitched that an AA van isn't going to be equipped to deal with I would reckon! That and the length of time waiting for them to arrive! If I'd been a woman with kids would they have had to wait the same time??

And being told that I wouldn't get an LR loan car in all that snow we had in the run up to xmas!

Maybe I'm being a bit harsh on them but I expected better from a premium brand given how much we spend on them! Current, M135i in Estoril Blue with more extras than the cast of Ben Hur.

535d m-sport Platinum grey and a few extras.... Gone

X5 3.0 sd in Space Grey, 20's, Dynamic Pack, Memory Pack, Media Pack, Tow Pack, Rear DVD, Panoramic Sunroof, Steps, 7 Seat Pack, Reversing Camera with moving lines, programmable park heat, etc etc etc - Gone

Range Rover Sport Santorini, privacy, dvd, towpack GONE!!!

You have a fair point though. My mother gets better service from her local fiat dealer!! Now - MY11 RRS Autobiography TDV6, Orkney gray, tints, steps, daylight running lamps and allllll the toys!!!
Ex- RRS HSE TDV6 07 Java Black, bi xenon, corner lights, side steps, tints, cool box, smoke side repeats, chrome "sport" boot sill
Ex - Audi A4 Cab 3.0TDi Quattro
Ex - Freelander2 SE TD4
Ex - CRV Auto

I posted about this a few weeks ago but LRA has definately been farmed out to the AA & the service is SH t now. I was told the LR technician in my area was busy so would I accept an AA patrol. I said yes as long as they know what they are doing! I then got a phonecall a while later saying that they couldn't get an AA patrol to me & would I accept a "local agent"? I said yes, It turned out that the guy they sent was someone I know and he actually does all the work on the Royal LR's at Balmoral, so obviously LR keep him sweet, He told me that the reason the AA said that there was no available LR Assist Techie was because they got rid of most of them as soon as they took over the contract - The neares LR trained guy to Aberdeen is now in Bathgate wich is about 2 1/2 hours drive away I have already complained to my dealer about this & would suggest that anyone else who had experienced the "excellent" service these LRA guys provide in the past does the same. 2013 Discovery HSE Luxury - 3.0 SDV6 - Santorini Black
2013 Evoque 5 Door Pure Tech SD4 - Orkney Grey with Panoramic Roof (Mrs E's new baby)

GONE - RRS - 3.0 TDV6 HSE - Santorini (2010)
GONE - RRS - 2.7 TDV6 HSE - Java Black (2007)
GONE - Porsche Boxster S - 3.2 - Black

The other thing i forgot was that according to the LR tech the AA patrols don't have the laptop / understanding / training to plug in and read the codes so what is the point of them turning out

With Mondial you got good replacement loaners (IME equal or better than the RRS, i.e. FFRR), i have heard that with AA the loaner can be anything