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bluegg



Member Since: 01 Oct 2023
Location: Manchester
Posts: 2

United Kingdom 
Order Cancellation

Newbie here, just wondering if any others on here have cancelled or are considering cancelling their order and ultimately why?

I've had a P440e Autobiography on order for 14 months (now P460e) and as well as the increased lease cost (they only advised me a few weeks ago) and the issues with insurance I feel there is no other option than to cancel. I was really looking forward to the car but I'm not prepared to take on a money pit and also my previous RRS experiences tell me there is a good chance of niggles or worse.

This would be my 4th RRS but I feel the end of my loyalty to the product is here.

G

Post #636268 Sun Oct 01 2023 12:45pm
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sam97



Member Since: 01 Apr 2023
Location: Derbyshire
Posts: 41

United Kingdom 

Hi,

As mentioned in another thread on the forum, I have just cancelled my P440e Autobiography order. I ordered the car about 16 months ago and was due to collect it in September.

Like you, I was really looking forward to the car but not enough to pay over the odds. I may order again if the situation changes at some point over the next year, but I am not holding my breath!

Cheers,
Sam

Post #636270 Sun Oct 01 2023 2:58pm
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bluegg



Member Since: 01 Oct 2023
Location: Manchester
Posts: 2

United Kingdom 

Thanks for your response. Unexpectedly the lease co has now offered to honour the original quote but insurance is going to be challenging.

Post #636295 Mon Oct 02 2023 1:30pm
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sam97



Member Since: 01 Apr 2023
Location: Derbyshire
Posts: 41

United Kingdom 

That’s good news! I hope you manage to get a reasonable quote for insurance.

Post #636319 Tue Oct 03 2023 8:27am
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imf73



Member Since: 15 Mar 2017
Location: kent
Posts: 24

United Kingdom 2013 Range Rover Sport 3.0 TDV6 HSE Santorini Black

I’m similar. I can see the value in these plummeting too.
How easy was it to cancel?

Post #637330 Wed Nov 15 2023 10:33pm
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Andrew2706



Member Since: 05 May 2013
Location: Stowmarket
Posts: 34

Hi …. I’m afraid I cancelled a Now 460 AB order placed on launch day, 18 months later no build date no update from dealer, this would have been my 4th RR Sport and was really looking forward to it. With terrible attitude by JLR to customers poor dealer relations and high insurance costs I have cancelled. Although dealer verbally saying “No problem I’ll soon sell it you can have your deposit back”. I’m yet to see the money or order cancellation confirmation after 3 weeks. Had a couple of emails trying to sell me other cancelled orders due soon. Watch this space on my £2000 deposit return..

Post #637359 Thu Nov 16 2023 8:27pm
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sam97



Member Since: 01 Apr 2023
Location: Derbyshire
Posts: 41

United Kingdom 

Given the amount of new Range Rover Sports on Auto Trader (including hybrids), it is hard to believe that dealers are selling cancelled orders quickly at the moment!

Post #637360 Thu Nov 16 2023 9:34pm
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imf73



Member Since: 15 Mar 2017
Location: kent
Posts: 24

United Kingdom 2013 Range Rover Sport 3.0 TDV6 HSE Santorini Black

LR are telling me its only the older Sports and Range Rovers that are getting stolen and thives cant and arent stealing the newer model.
I dont buy that but has anyone got any info or examples to back that up? Are the newer ones being stolen?

Post #637369 Fri Nov 17 2023 11:46am
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JDPRRSUK



Member Since: 13 Apr 2023
Location: Leeds
Posts: 273

United Kingdom 2012 Range Rover Sport 3.0 TDV6 HSE Lux Santorini Black

That is pretty much correct. There was an article in one of the motoring magazines recently that someone shared in another RR forum which went into detail about the security fixes in place for the MY24 and the recall for models from MY20. Basically it said there is now an additional layer of encryption between the key and the car meaning simple key relay will not work. They also have rendered the Canbus interference useless. The JLR CEO was quoted as saying there have not been any of the new MY vehicles stolen by these means (they could still of course be taken by force or a full lift etc but that is much less likely.)

JLR have also prepared a detailed brief to the insurance industry to stress the reduced theft risk so hopefully we should soon see better premium rates.

Post #637375 Fri Nov 17 2023 1:52pm
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imf73



Member Since: 15 Mar 2017
Location: kent
Posts: 24

United Kingdom 2013 Range Rover Sport 3.0 TDV6 HSE Santorini Black

cheers

Post #637377 Fri Nov 17 2023 2:01pm
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Wilco



Member Since: 20 Mar 2021
Location: Somewhere in Time
Posts: 31

United Kingdom 

A chap on Facebook had his new 2023 RRS bought in July stolen two weeks ago in Ealing and posted a video of thieves cutting a hole in the boot, and then plugging in something before then driving off. Only about 11pm at night and you can see people walking past while they were stealing it. No Ghost or steering lock fitted, apparently. Video has been taken down now.

https://www.facebook.com/photo/?fbid=10161...mp;__tn__=*bH-R]-R 2017 RRS 3.0 HSE Carpathian Grey with all gloss black bits

Post #637399 Sat Nov 18 2023 12:50pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1841

2013 Range Rover Sport SDV6 HSE Orkney Grey

That's the method they have been using for a while on the L494, obviously not solved for the new model. 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #637400 Sat Nov 18 2023 1:14pm
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imf73



Member Since: 15 Mar 2017
Location: kent
Posts: 24

United Kingdom 2013 Range Rover Sport 3.0 TDV6 HSE Santorini Black

What are they plugging in to the boot? Any idea?
Are they cutting a hole to unlock the car or just to plug something in?

Post #637403 Sat Nov 18 2023 2:15pm
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bimjim



Member Since: 17 May 2010
Location: Hertfordshire
Posts: 88

United Kingdom 

I think that’s the canbus method.

That car hadn’t had the N836 security update applied, so we don’t know if that would have stopped them.

Post #637404 Sat Nov 18 2023 2:47pm
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Andrew2706



Member Since: 05 May 2013
Location: Stowmarket
Posts: 34

Well after 18 months of nothing from dealer or JLR apart from the “by the way it’s gone up £10,000 and we taken all the buttons away” I sent cancellation email. Declaring I had enough of delays and price increase, please return my deposit. Dealer now tripping over themselves to offer all sorts of cars, I take it from the dealer pool. None matching my AB order spec. Although dealer said six months ago I would get my deposit of £2000 back just wondering if anyone knows my rights to deposit return ? Thanks

Post #637527 Wed Nov 22 2023 7:11pm
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