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Violetpiano



Member Since: 03 Jun 2014
Location: London
Posts: 561

United Kingdom 
Satnav Software Update £352!

I dropped off my car at the dealer from where I purchased it on Wednesday for its first service. I asked them if they could update the satnav software as a few places I drive through occasionally have changed due to reconfigured roads.

Chap called me later that day and said they can do it, but it will cost £352!!

I gave him the spiel about this being outrageous and surely software updates should be included as part of the warranty and I will just invest in a new A to Z but he said they couldn't do anything about that.

Does anybody know what is actually involved with updating the software and how it is done?

Thanks
Jas Current RRS: MY18 SVR
Previous RRS: MY15 RRS 5.0L Autobiography

Post #485472 Fri Jan 22 2016 3:46pm
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jim4244



Member Since: 16 Feb 2012
Location: No
Posts: 1210

England 2013 Range Rover Sport SDV6 HSE Santorini Black

£352 for a sat nav update! Was it one of the special platinum ones, with the diamonds on the side?

Post #485476 Fri Jan 22 2016 4:49pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1671

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

£169 for the update http://landrover.navigation.com/product/Ca...erEMEA/GBP

Rest is probably the 'time' it takes for the data to be transferred to the HDD from the USB. 

Post #485481 Fri Jan 22 2016 5:54pm
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Col



Member Since: 02 Sep 2012
Location: Hawkes Bay NZ
Posts: 4969

New Zealand 2013 Range Rover Sport Supercharged Autobiography Santorini Black
Re: Satnav Software Update £352!

.

Violetpiano wrote:

Does anybody know what is actually involved with updating the software and how it is done?

Thanks
Jas


Basically plug the Memory Stick into the USB port, use the touch Screen to input the Activation Code and leave it to update.

Update takes about 3hrs. car needs to be left running as the ignition turns of to conserve battery if not started. Although if you turn ignition back on update continues to load from point it had reached when it turned off, but it get's a bit boring turning the ignition back on every few minutes so easier to leave running.

Cheer
Col

Post #485495 Fri Jan 22 2016 10:57pm
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jimbg



Member Since: 29 Jan 2013
Location: By the River Dart
Posts: 1829

2013 Range Rover Sport SDV6 HSE Orkney Grey

Crikey 3 hours!! How many Gigabytes is that on the USB?

My new BMW was 20 gig and did it in 30 minutes, also free updates included for 3 years, then £70. 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Post #485522 Sat Jan 23 2016 9:44am
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bluestone



Member Since: 11 Aug 2015
Location: Manchester
Posts: 155

United Kingdom 

Can the update disks not we downloaded from p2p sharing sites? MY16 (65) RRS, HSE, White, 21" 507s, Pan/Black Roof, 7 Seats, Ebony/Cirrus, Surround Cams, Fully Color Coded

Post #485527 Sat Jan 23 2016 10:15am
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1671

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

In the same way you can download copies of Spectre and Microsoft Office, yes. 

Post #485532 Sat Jan 23 2016 10:42am
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Col



Member Since: 02 Sep 2012
Location: Hawkes Bay NZ
Posts: 4969

New Zealand 2013 Range Rover Sport Supercharged Autobiography Santorini Black

jimbg wrote:
Crikey 3 hours!! How many Gigabytes is that on the USB?

My new BMW was 20 gig and did it in 30 minutes, also free updates included for 3 years, then £70.


Just plugged my 2016 Memory Stick into Laptop and it shows 20gb of information, even in the instructions that come with stick it tells you the update can take up to 3hrs. and mine did for both 2015 and 2016 update.

Cheers
Col

Post #485534 Sat Jan 23 2016 11:07am
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Col



Member Since: 02 Sep 2012
Location: Hawkes Bay NZ
Posts: 4969

New Zealand 2013 Range Rover Sport Supercharged Autobiography Santorini Black

bluestone wrote:
Can the update disks not we downloaded from p2p sharing sites?


Not to sure about that, because when you buy the memory stick from Navteq or Here as they are now called, when you receive the stick you have to log into there site and register the stick and your vin. number, and a activation number is generated which you have to input via. the touch screen then follow on screen instructions.

Not saying you can't download it from a site, but don't think it will be quite as simple as downloading a copy DVD, however I am not a Computer Wizz.

Post #485537 Sat Jan 23 2016 11:18am
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Violetpiano



Member Since: 03 Jun 2014
Location: London
Posts: 561

United Kingdom 

Thanks for the information and help everybody.

I will buy the memory stick and a good book and sit and wait for it to upload Rolling Eyes


Cheers
Jas Current RRS: MY18 SVR
Previous RRS: MY15 RRS 5.0L Autobiography

Post #485542 Sat Jan 23 2016 2:10pm
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Lobster



Member Since: 22 Feb 2009
Location: Adelaide, Australia
Posts: 16

Australia 

My new Aussie spec 2016 RRS is having vocal fits and stutters on a new freeway that has been open for 1 year.
It was continuously trying to announce"Traffic restrictions may apply, please respect..."
It also failed to show me my freeway exit and suggested a U turn.

Is it possible to view the navigation Version details on these HDD Nav systems?

The DVD navigation on the earlier RRS had a hidden/invisible menu button.
I can't find this information in my 2016 Owners Handbook. Aussie Spec MY16 RRS SDV8 Dynamic

Post #485777 Tue Jan 26 2016 4:33am
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Col



Member Since: 02 Sep 2012
Location: Hawkes Bay NZ
Posts: 4969

New Zealand 2013 Range Rover Sport Supercharged Autobiography Santorini Black

This is for a MY13 L320 not sure if this how you access it on a MY16 L494.



Cheers
Col

Post #485781 Tue Jan 26 2016 9:31am
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Mark_N



Member Since: 09 Aug 2013
Location: London
Posts: 1102

United Kingdom 

I've given up using the LR navigation. Instead, I use TomTom Go 6005 (I think it is) which has much better navigation, speed cameras, lifetime map updates, lifetime camera updates and lifetime live traffic. It is spot on on its predicted ETA's where the LR effort cannot make its mind up. Mark

SVR in Estoril Blue Thumbs Up

Post #485822 Tue Jan 26 2016 9:41pm
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RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 8971

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

I use CoPilot on my phone. Works well, updates for free, a small (£6 IIRC) annual fee for live traffic updates with live ETA updates and re-routing options accordingly. Cost about £25-30 to buy CoPilot initially.

Google maps works well for traffic and directions but needs decent mobile signal when planning the route and for traffic updates en route.

I decided long ago that I wasn't paying £hundreds to keep the laughable LR satnav up to date. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #485828 Tue Jan 26 2016 10:16pm
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big pimp



Member Since: 09 Jan 2010
Location: northern ireland
Posts: 548

United Kingdom 2010 Range Rover Sport 3.0 TDV6 HSE Santorini Black

I wonder will JLR ever sort out their nav? It really is so ancient.

My dad has a new 640D Gran coupe and the navigation is amazing on it.

Audi is also very slick for their nav MY10 HSE 3.0 TDV6 : Santorini Black : Ebony Interior w/Anigre wood : Privacy Glass (total) : Sunroof : Sidesteps : Hybrid TV : Detachable Tow Kit : Spare Wheel Cover : 22" Dished Supersports

Post #485832 Tue Jan 26 2016 10:48pm
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