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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey
Talk Talk Hack

I don't have an account with talktalk but want to contact them to report that my mailbox is being deluged with spam seeming to come from friends who do have talk talk email addresses. Does anyone know an phone number or email address as contacting them through their website seem to be impossible. I want to forward them the some of the spams that are being sent that are obvious phishing scams. It seems that you have to have a talk talk phone to be able to access their call centre....... 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #477848 Mon Oct 26 2015 1:22pm
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benj193



Member Since: 22 Oct 2015
Location: United Kingdom
Posts: 53

United Kingdom 2006 Range Rover Sport TDV6 HSE Java Black

check this out...




hope this helps Thumbs Up

Post #477852 Mon Oct 26 2015 1:29pm
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RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 8987

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

A 15 year old has been arrested on suspicion of being involved in the hack. 15 years old!

http://www.bbc.co.uk/news/uk-34643783 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #477917 Mon Oct 26 2015 8:50pm
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WOODY179



Member Since: 30 Nov 2005
Location: Derbyshire
Posts: 162

United Kingdom 

Hi Tim,

The following (from TalkTalk's help page) might help,

Quote:
How do I report a phishing scam to TalkTalk?


If you've received an email pretending to be from TalkTalk, please let us know. Follow the steps below to report it to us:

1.Open the message and either click Action at the top of the screen, followed by View message source, or click Show Header in the blue message details heading.


2.A new window or drop down section will open to show the full sender information. it's really important that you send these details to us, as it helps us trace the sender.


3.Right click on the text and click Select All. Then right click again and click copy. Paste this into a new email and send to phishing@talktalkplc.com


4.You'll usually get an automatic email to confirm we've received your report, and we'll look into the issue as soon as we can. Please note, we're unable to reply to individual requests.

Post #477920 Mon Oct 26 2015 9:00pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Thanks guys, I'll contact them in the morning.......... Wouldn't like to wake up the call centre staff in Mumbai..... 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #477938 Mon Oct 26 2015 10:52pm
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Ian.H



Member Since: 04 Oct 2014
Location: England
Posts: 180

United Kingdom 2008 Range Rover Sport TDV8 HST Java Black

I wouldn't expect too much from them Tim considering there statements of things like "we're under no legal obligation to encrypt customer banking data".

That to me says it all... they simply don't / won't give a flying................



Cheers..

Ian

Post #477948 Tue Oct 27 2015 8:42am
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gary3306



Member Since: 04 Feb 2015
Location: Northumberland
Posts: 210

England 2013 Range Rover Sport SDV6 Autobiography Fuji White

Which seems crazy given the requirements of the "DATA protection act"
Companies and individuals having a requirement to receive such personal information must take safeguards to protect and secure that information. We as consumers entrust our most confidential information to these people; for them to (electronically) leave it lying on the desk for everyone to see. Crazy. Surely they are obligated.

Post #477958 Tue Oct 27 2015 1:03pm
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JoeDawg



Member Since: 12 Nov 2015
Location: UK
Posts: 10

Absolute shysters.

My nan just got an iPad and we set her up with email - I'll have to warn her about this.

Thanks for the heads up, I hadn't heard about it.

Post #480137 Tue Nov 17 2015 1:35pm
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