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MXSRR



Member Since: 25 Aug 2013
Location: Lowestoft
Posts: 228

England 2007 Range Rover Sport TDV8 HSE Sumatra Black

Bomber H wrote:


Never paid VW, Audi, BMW, Lotus, or Mercedes for the use of a courtesy car during routine servicing.


I think we all pay for the use of a courtesy car, the cost is hidden in the hourly labour rate! MY2007 RRS TDV8 Black - tinted glass - side steps- stormer grille - 20" diamond cut alloys - alpaca leather - TV/DVD pack - some blingy chrome bits & bob's

Post #395461 Thu Sep 19 2013 9:16am
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Dealers arent that hard done by - no violins should play for them if you ask me!

Firstly even simple maths, a used car they will have £5k "room" easy to cover warranty, minor repairs, haggling etc - so they will mostly take 1-3k profit depending on how hard you or they, are.

Then they do the volume - so even if they make 1k profit (costs are covered remember) move 10 per month there's 10K.

Then the extras, In addition, so finance arrangement kick back - say 1 or 2k, the bits they will sell you, ok less margin.

Thats before you consider servicing £100ph (£15ph technical, 15ph front of house £50ph operational costs, the rest profit)

Ok ultimately they have other costs to come in but they dont do badly. Mike

2014 Facelift Discovery

Post #395589 Fri Sep 20 2013 3:23pm
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RRSTDV8



Member Since: 12 Aug 2011
Location: Northamptonshire
Posts: 9030

United Kingdom 2012 Range Rover Sport SDV6 HSE Orkney Grey

Exactly. If they were struggling so badly they wouldn't have survived the last couple of years when other businesses were going to the wall. The thought that there is no profit in car sales is laughable - plenty of car sales places making money just from sales as they don't have any of the servicing and parts income to fall back on. 2012 SDV6 - it's missing a couple of cylinders
2008 TDV8 - it was a labour of love and is much missed

Post #395592 Fri Sep 20 2013 3:42pm
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Concept



Member Since: 15 Sep 2013
Location: Milton Keynes
Posts: 68

mse wrote:
Dealers arent that hard done by - no violins should play for them if you ask me!

Firstly even simple maths, a used car they will have £5k "room" easy to cover warranty, minor repairs, haggling etc - so they will mostly take 1-3k profit depending on how hard you or they, are.

Then they do the volume - so even if they make 1k profit (costs are covered remember) move 10 per month there's 10K.

Then the extras, In addition, so finance arrangement kick back - say 1 or 2k, the bits they will sell you, ok less margin.

Thats before you consider servicing £100ph (£15ph technical, 15ph front of house £50ph operational costs, the rest profit)

Ok ultimately they have other costs to come in but they dont do badly.


The perception that there is £5000 margin in a vehicle is eye opening.

New cars make a loss in general, used cars make profit, but the average is hugely less than you would imagine.

Service departments, finance, finance products, and add ons such as Supaguard are where the profits are made.

Source: 20 years experience, and it's the family business.

Post #395605 Fri Sep 20 2013 5:53pm
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Nik



Member Since: 19 Nov 2010
Location: Up North
Posts: 657

United Kingdom 2008 Range Rover Sport TDV6 HSE Stornoway Grey

Can up you expand on how selling a new car generally is done so at a loss.
Where's the business sense in that?
Nik 2015 Golf R DSG
Gone 2013 Mercedes C220 CDi AMG Sport Plus
Gone 2008 2.7 RRS HSE

Post #395610 Fri Sep 20 2013 6:39pm
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codfather



Member Since: 13 Feb 2010
Location: ayr
Posts: 1171

Scotland 2010 Range Rover Sport 3.0 TDV6 SE Santorini Black

mlines wrote:
Bomber H wrote:
And is paying £12 for a courtesy car normal? That's what I'm being charged by Lancaster in a few weeks, which seems a bit tight on what will probably be a £600 service bill.

Never paid VW, Audi, BMW, Lotus, or Mercedes for the use of a courtesy car during routine servicing.


Is that the insurance fee? I seem to remember that fee is waived if you can prove you have suitable insurance yourself.


Yes, my dealer waives that on courtesy cars if I change mine over, and my insurance company quite happily changes it with no cost Thumbs Up

Cheers
Dave MY10 TDV6 SE (debadged Wink ), Santorini Black, Flappy paddles, Privacy Glass, 20" Stormers, Mudflaps!

Gone: a comprehensive list of imprezas and a Merc ML AMG

Post #395633 Fri Sep 20 2013 10:10pm
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muddywheels
Milk Float Man


Member Since: 30 Jun 2010
Location: East Riding of Yorkshire
Posts: 5637

England 

I'm with aviva now and my certificate says I'm covered to drive courtesy cars so hopefully no charge now Thumbs Up

Having said that Hatfields have waived the fee for me recently on courtesy cars but then it was their fault I needed them Rolling Eyes Wanted a Series 2 LR since childhood but previously owned MY16 Disco Sport HSE TD4 Auto, MY13 RR Sport Black Edition TDV6 Auto, MY10 RR Sport HSE TDV6 Auto, 2007 Freelander 1 Freestyle TD4 Soft Top, 2009 Freelander 2 GS TD4 Auto, 2007 Freelander 2 GS TD4, 2004 Disco 2 Metropolis Auto, 2002 Disco 2 GS, 2000 Freelander 1 SE TD4 SW

Still hoping for a S2 one day!

Post #395655 Sat Sep 21 2013 7:54am
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

Quote:
The perception that there is £5000 margin in a vehicle is eye opening.


Usually more, certainly in Land Rovers. Everyone i have traded they add plus 5k on the window price.

In fact i got good and predicting the trade in price they would offer, get an average or the book price and take off 6k..i think there was even a topic on here some years ago. I asked the sales person, who i got on with and he broke it down as i listed...actually sometimes with more in.

as for new cars being sold as a loss...thats not right - i know there is at least 25% in them to covera range of things, if not more. That doesnt mean 20% off is realistic, it does mean there are some serious profit numbers in there even if its 5K per new car (still referencing lr's) profit then * volume, you are getting some good numbers.

its worrying to hear that a family business might not be able to make those numbers, but then thats how these big groups survive very well.

There is all the other routes of course and the VAT stuff

But then car sales men will always play a sob story Mike

2014 Facelift Discovery


Last edited by mse on Sat Sep 21 2013 10:07am. Edited 1 time in total

Post #395658 Sat Sep 21 2013 8:14am
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Bomber H



Member Since: 17 Apr 2012
Location: Abingdon / Reading
Posts: 200

codfather wrote:
mlines wrote:
Bomber H wrote:
And is paying £12 for a courtesy car normal? That's what I'm being charged by Lancaster in a few weeks, which seems a bit tight on what will probably be a £600 service bill.

Never paid VW, Audi, BMW, Lotus, or Mercedes for the use of a courtesy car during routine servicing.


Is that the insurance fee? I seem to remember that fee is waived if you can prove you have suitable insurance yourself.


Yes, my dealer waives that on courtesy cars if I change mine over, and my insurance company quite happily changes it with no cost Thumbs Up

Cheers
Dave


Will check my policy Thumbs Up 2016 VW Golf GTD DSG
2007 Exige S British GT SE
Gone : 2011 3.0TDV6 HSE, Stornoway Grey, Ivory, Piano Black Trim, Paddleshift, Privacy Glass, Side Steps, Mud Flaps, Heated Steering Wheel, Timed Climate & Remote Park Heating Smile

Post #395677 Sat Sep 21 2013 9:54am
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mse



Member Since: 08 Mar 2011
Location: Warwickshire
Posts: 2916

United Kingdom 

My dealer doesnt charge but S Censored stones used to, I was told that the warranty specifically stated about a courtesy car being provided - i challenged them at the time and i never again paid the courtesy car insurance charge.

This was 3 or maybe 6 years ago...maybe you should look at it. Mike

2014 Facelift Discovery

Post #395678 Sat Sep 21 2013 10:06am
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