The powered tailgate closing thing on my two month old MY09 RRS has stopped working

You know when you close the tailgate, the last little bit of closing happens electrically? Well that's the bit that has stopped working. The tailgate is actually mostly shut and kind of latched by that point. You can only open it again when you use the key. So I CAN still drive the car. However, the interior light comes on and the instrument panel shows a 'tailgate open warning. .... and I am a bit worried that it will fly open when I drive.

Has anyone had this happen before? Is there a simple reset? .... or is it a trip to the dealer for a warranty repair? I've been mad for flipping years, absolutely years, over the edge for yonks.

Someone posted recently that if you press lock and unlock together on your keyfob it might fix talgate problems. Worth a go as it solved it for me on my 09 RRS when that locked up half closed the other night. WINNER - 2009 Best Newcomer Award
'09 TDV6 XS Stornaway Grey

'06 BMW 730 D SE (Gone)
'08 A4 TDi SLine Avant (Gone)
Large pack of Flake Cakes (Gone)
6 pack of Guiness (Gone)

Try what Wozz said hold lock and unlock on the key for 3 seconds RRS TDV6 Gone but still around
SL55 AMG
760Li Alpina
BMW 535D M Sport
BMW X6 XDrive35D
BMW 320D Coupe M Sport
And A Van For Rex!

WINNER - 2008's Idler Of The Year
WINNER - 2008's Comedian Of The Year
WINNER - 2008's Funniest Incident

I love boobies i love boobies i love boobies cuz i'm a big kid now! (Come on everybody sing with me you know the words!)

Yep, that was all news to us but definitely worth trying. You may find that because the hatch is not in the open OR closed state, the auto close doesn't kick in. If you can open the tailgate again using the trick above, then attempt it I'd expect it to auto close again. If not, might be worth a trip to the dealer. 

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up

Like it here? Then Donate to RRSPORT!!

Sounds like a trip to your local Dealership to me.

It could be a simple blown fuse or if someone has been a bit heavy handed in slamming the tailgate you could have up the soft close mechanism. I hope I'm wrong but it's worth getting it checked out properly. Either way it will be covered under warranty.

Good luck  Arctic Frost TDV6 SE. Aspen Leather, Cherry Wood, Privacy Glass, PTI, Tow Pack, Mudflaps, Tasmods, a new Fuelflap, a RRSport.co.uk umbrella in the boot & a RRSport.co.uk sticker on the rear glass.
__________________

Some people accuse me of thinking the world revolves around me, but I'm not stupid . . . I know it revolves around the sun. Which shines out of my @rse!!!

The recent post by Bobby was hold unlock and lock on the dash for 3 secs - i don't know the keyfob does the same thing

MAW wrote:

The recent post by Bobby was hold unlock and lock on the dash for 3 secs - i don't know the keyfob does the same thing

I didn't know either!  Malaysia Boleh!
4.2SC Chawton White, Stormers
Tasmod's Sills, Wind Deflectors, LR Sills
Clear Side Repeaters, Towbar
Larini Sports Exhaust, K&N Air Filter
______________________________
WINNER - 2008 'Tech-Head Of The Year' Award
WINNER - 2009 Outstanding Contribution
WINNER - 2009 'Tech-Head Of The Year' Award

Just tried - it doesn't (on mine)

MAW wrote:

The recent post by Bobby was hold unlock and lock on the dash for 3 secs - i don't know the keyfob does the same thing

hold the black boot release button down for 12 seconds, while the top part of the tailgate is open

this is how the dealer fixed mine

if you open and close the boot too many times in a period of time (4 in a minute?) the power close function shuts down as it suspects a problem. the above technique resets it.

Wozz wrote:

MAW wrote:

The recent post by Bobby was hold unlock and lock on the dash for 3 secs - i don't know the keyfob does the same thing

It works on the keyfob on mine as well as dash. Apparently (according to the manual) this also cycles betwen secure entry (drivers door only) and open entry (all doors) on one button click on keyfob.

I thought pressing and holding the lock and unlock buttons on the remote for 3 seconds is to enable/disable the single-point entry feature only!

Got to admit I don't know much on the 09 models, though... .

Anyway, good for you!  Malaysia Boleh!
4.2SC Chawton White, Stormers
Tasmod's Sills, Wind Deflectors, LR Sills
Clear Side Repeaters, Towbar
Larini Sports Exhaust, K&N Air Filter
______________________________
WINNER - 2008 'Tech-Head Of The Year' Award
WINNER - 2009 Outstanding Contribution
WINNER - 2009 'Tech-Head Of The Year' Award

rrsboy wrote:

hold the black boot release button down for 12 seconds, while the top part of the tailgate is open

But if the full door is open you'll not be able to open the top half anyway - they are interlocked. Again the wiper might be interlocked to an open boot door in the same way (as maybe the rear washer). It obv may be fuse related but the interlocking of these doors could also explain what you report.

Aside of these other variants cropping up - does the 3 sec dash reset suggested not make any difference?

Are all RRS HSE equiped with soft closing booth or is it optional (mine takes quite a force to close)

mihakrapez wrote:

Are all RRS HSE equiped with soft closing booth or is it optional (mine takes quite a force to close)

You don't have this feature, it was introduced later.  Malaysia Boleh!
4.2SC Chawton White, Stormers
Tasmod's Sills, Wind Deflectors, LR Sills
Clear Side Repeaters, Towbar
Larini Sports Exhaust, K&N Air Filter
______________________________
WINNER - 2008 'Tech-Head Of The Year' Award
WINNER - 2009 Outstanding Contribution
WINNER - 2009 'Tech-Head Of The Year' Award