i put down a £2000 deposit over the telephone without seeing the used v6 hse as the stealer told me i had to do it to secure the car, i did not sign a bit of paper at all or any contracts, my personal circumstances have changed i can no longer purchase the car. i went to the stealer today to get my deposit back and they are saying i might not be able to get it back. the sales rep said he would have to speak to his sale manager but it did not sound convincing.

please can somebody help me with advice to get my deposit back, i am truly devastated.

Talk to your card company.


For what it's worth I had the completely opposite situation when I tried to buy a car from Hunters in Guildford 4 years ago. I put down the deposit by phone to secure the car and then was told the next day the car was bought by someone else - I did get my deposit back but think I should have got more! 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.



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i rang my bank as i paid by switch/maestro but they said they could return the funds and told me to speak to a financial ombudsman, so gutted Living the dream!
Santorini Black RRS HSE V6, hybrid tv, privacy glass, ebony leather with white stitching with leather door cards 20" alloys.

i'm sure they'll give your money back.

i've put deposits down on cars without seeing them before but it's always on the understanding that i'm happy with the car when i view it. and i'm sure that would be the case here too. so go and see the car, say you don't like it for whatever reason (colour, interior etc) and ask for your money back.

my guess is that they'll give your money back without the need for the trip though.

Gary,

Don't worry - you'll get your money back - the sales guy just clearly doesn't know what he's talking about

Kaine

thanks guys hopefully i'll sleep tonight without the worry of losing £2k Living the dream!
Santorini Black RRS HSE V6, hybrid tv, privacy glass, ebony leather with white stitching with leather door cards 20" alloys.

you wont lose a penny. Dealers rarely have a leg to stand on when it comes to deposit, unless you are ordering a brand new car and even then only if it is being customised. For a used vehicle, there is ZERO chance they can keep your money - just mention Trading Standards and it will magically appear, I guarantee

Cheers RRS I'm keeping my fingers crossed for this morning Living the dream!
Santorini Black RRS HSE V6, hybrid tv, privacy glass, ebony leather with white stitching with leather door cards 20" alloys.

You will get it back - there's not a dealer in the land that could get away with keeping a security deposit, least of all for a used car  

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hi guys,

this really p*ssed me off, i spoken to loads of dealers over the years, and i m forever hearing about securing the car,
oh yes i ll pay a deposit on a car i ve never seen, and take someone who i dont know/met even word for it!!

quick to take your money, not so quick to give it back!!

james.

You are legally entitled to a full refund if you cancel within 7 working days.

Have a look on-line at the Distance Selling Regulations, if you have never seen the car before giving the deposit you are covered.

http://www.oft.gov.uk/advice_and_resources...gulations/ Andy

D4 SDV6 HSE

http://www.rrsport.co.uk/forum/topic14463.html

is this the same vehicle?? because you contradict yourself with the information you give and dates of your posts ? what is the current situation???

What is the latest Gary

Sounds like buyers remorse?

I have a terrible case of that following a long night in a special club in the West End..!

bermyandy wrote:

Sounds like buyers remorse?

I have a terrible case of that following a long night in a special club in the West End..!

i don't recall the remorse bit