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Home > General (L494) > Extended Warranty |
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jimbg Member Since: 29 Jan 2013 Location: By the River Dart Posts: 1829 |
Worth a read https://disco5.co.uk/forum/thread3253.html?highlight=warranty 2023 P440e SE Dynamic on order -cancelled
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Fri Nov 12 2021 3:28pm |
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mxdiff Member Since: 19 Jan 2020 Location: Wales Posts: 14 |
Interesting! I noticed that WD would only let you take it back to where you bought it from. I assumed that would cover any Land Rover main dealer regardless of which particular one you bought it from. But I guess not!
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Fri Nov 12 2021 10:55pm |
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jimbg Member Since: 29 Jan 2013 Location: By the River Dart Posts: 1829 |
I assume he is correct! 2023 P440e SE Dynamic on order -cancelled
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Sat Nov 13 2021 8:05am |
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Chips Member Since: 08 Nov 2017 Location: Shropshire Posts: 118 |
£319 seems cheap , is there a max claim on that ? You will need over £20k to fix crank snap with main dealer , obviously less with an indy but still probably half that so need at least 10k's worth of cover MY24 Dynamic SE,MY21 HSE Silver, MY20 SQ7, MY 18 RRS HSE Dynamic , MY 16 RRS Autobiography now gone & MY 2005 Discovery 3 HSE that I will be buried in ! |
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Sat Nov 13 2021 5:07pm |
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mxdiff Member Since: 19 Jan 2020 Location: Wales Posts: 14 |
No there is no limit on the cost (up to the value of the car). It has only done 15k miles so that’s probably why. It’s a good deal - but not being able to take it to a main dealer and also having to get it pre-authorised etc is putting me off. |
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Sun Nov 14 2021 11:46am |
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RRSTDV8 Member Since: 12 Aug 2011 Location: Northamptonshire Posts: 8971 |
Who says that? The dealer? Because he's probably lying. Some get some help, others have been left high and dry. I wouldn't trust the word of the dealer in general anyway, and certainly not when it comes to what LR might do in the future as a goodwill gesture. 2012 SDV6 - it's missing a couple of cylinders 2008 TDV8 - it was a labour of love and is much missed |
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Sun Nov 14 2021 8:43pm |
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Chips Member Since: 08 Nov 2017 Location: Shropshire Posts: 118 |
The only time I have heard of LR not repairing crank failure FOC when the car has extended warranty was when the the warranty was not purchased by the claimant but transferred when the vechicle was purchased privately , hence LR say no goodwill as you didn't buy the car from us .
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Mon Nov 15 2021 7:04pm |
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mxdiff Member Since: 19 Jan 2020 Location: Wales Posts: 14 |
“They” as in LR extended warranty (Car Plan). Of course they would say that though. But I haven’t heard of any claims of LR refusing to pay goodwill for any vehicle that was bought new from LR, has been serviced at LR at the correct intervals and has the LR branded extended warranty. Not saying there aren’t any cases. But I haven’t heard of any. On the scale of probability, in these circumstances, they are probably more like to pay out than not. |
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Tue Nov 16 2021 10:57am |
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mxdiff Member Since: 19 Jan 2020 Location: Wales Posts: 14 |
Is there any advantage to getting LR assist with the extended warranty over just going direct with the AA?
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Tue Nov 16 2021 11:00am |
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Chips Member Since: 08 Nov 2017 Location: Shropshire Posts: 118 |
Car plan even they themselves would pay for a crank snap due to the fact it had happened once already on my car and so the next engine would of had the upgraded crank which wouldn't be a design fault if it failed MY24 Dynamic SE,MY21 HSE Silver, MY20 SQ7, MY 18 RRS HSE Dynamic , MY 16 RRS Autobiography now gone & MY 2005 Discovery 3 HSE that I will be buried in ! |
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Tue Nov 16 2021 11:01am |
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Spleen Member Since: 04 Dec 2018 Location: Berkshire Posts: 175 |
I've just renewed my LR warranty and it explicitly says the crankshaft is covered. Ferrari F430 Spider F1
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Thu Nov 18 2021 7:19am |
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Disco_Mikey Member Since: 08 Apr 2012 Location: Dundee, Scotland Posts: 4393 |
All warranty claims have to be pre-authorised when outside of manufacturers warranty, even with the JLR Approved warranties... |
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Thu Nov 18 2021 8:03am |
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1JBS Member Since: 30 Oct 2010 Location: Henley on Thames Posts: 530 |
Be careful policy wording will say it is covered, but their clause about known manufacturer design faults will exclude it, if you want to check call their helpline and ask ! |
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Thu Nov 18 2021 9:29am |
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mxdiff Member Since: 19 Jan 2020 Location: Wales Posts: 14 |
Yes, but with the LR extended warranty you just take it to any main dealer like you normally would and they sort it all out for you. Just like if it was still under manufactures warranty. With Warranty Direct, you need to call them before you take the car anywhere and they need to authorise it first. They may ask you to cover any costs to investigate the issue before they authorise a claim. And then you have to take it to one of their authorised repairers, which may or may not be a main dealer garage. And then you may need to pay for the claim upfront and then wait for WD to reimburse you. |
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Thu Nov 18 2021 12:38pm |
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