Morning!
I recently purchased a 2016 SVR
The battery has been low where sitting at dealership which is now due to be replaced.
The above fault has come up on the dash now with a yellow warning triangle.
Could this be due to the low main battery state?
Does it need to go to a main dealer to resolve the issue?
I purchased from a very good private dealership near Guildford.

Any help appreciated.
Thanks

I think this means either one of a few things: -

The internal battery backup in the tracker is depleted. You can change it yourself, bit of a job but do-able.

The system needs to be re-sync'd, you can do this by holding the white LR call button in the overhead console until it starts flashing to see if that manages to re-establish the connection.

I had syncing issues and after much messing around LR admitted that the problem was their end (after they denied this and told me to book the car in for diagnostics) and then it suddenly got better all on it's own! Assuming you have an active subscription it's worth contacting LR Customer Svcs and asking them to log the issue and they can pass it to the telematics division and remotely check it.

Hope this helps

Mike

Have same issue
Would i be better to have an active subscription and if so which one ?

https://www.landrover.co.uk/ownership/inco...index.html

What happens if I do not renew InControl Remote/Protect
If you do not renew InControl Remote or InControl Protect then the associated services will be disabled on your vehicle following the expiry of your subscription.
Will the SOS Emergency Call feature remain active?
If you do not renew your SOS Emergency Call service as part of your InControl Protect or Remote subscription, a limited emergency call service will remain active [for 10 years from the start of the warranty period ]. However, the Land Rover emergency service providers and / or Land Rover may no longer have access to your personal contact details (name, address, mobile number), so will only be able to contact or locate you via your vehicle, at the point of the emergency call. This information will remain available to emergency service providers provided your vehicle is associated with your InControl account. 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Will try the reset from white button
Is it worth subscription as i have a tracker and ghost fitted

2 RRS wrote:

I think this means either one of a few things: -

The internal battery backup in the tracker is depleted. You can change it yourself, bit of a job but do-able.

The system needs to be re-sync'd, you can do this by holding the white LR call button in the overhead console until it starts flashing to see if that manages to re-establish the connection.

I had syncing issues and after much messing around LR admitted that the problem was their end (after they denied this and told me to book the car in for diagnostics) and then it suddenly got better all on it's own! Assuming you have an active subscription it's worth contacting LR Customer Svcs and asking them to log the issue and they can pass it to the telematics division and remotely check it.

Hope this helps

Mike

What subscription are you trying to add?

Has the car been "released" from the previous owner? 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Car has been released from previous owner but cant add to account and set up a subscription until car successfully added

OK, the VIN is not being accepted? 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

It accepts Vin and recognises the car and model the I go through the procedure where I press the left over head button for 10 seconds then wait a few minutes, that's when my phone should refedh and go on to next step but it doesnt I have waited over 30mins

I guess you have read this?

https://cdn.prod-row.jlrmotor.com/static/d..._en_GB.pdf

If it does not work then you will have to contact LR. 2023 P440e SE Dynamic on order -cancelled

2022 HSE Dynamic P400e

2017 Discovery 3.0 HSE Silicon Silver Nimbus interior and a few extra toys SOLD

2013 HSE Black, Orkney Grey, Ebony Seats and Ivory Interior SOLD

2006 HSE

Plus a few other cars inbetween!

Seems be be the last fault.
When the car was still associated with previous owner the button was illuminated. I called the help centre and they said it prob is not illuminated now as previous owner has been removed.
Bloody nightmare this is - will try again later and fingers crossed