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Bensrrsport



Member Since: 11 May 2018
Location: London
Posts: 149

United Kingdom 
2 issues @ service - Rear Diff seal and throttle actuator

I just had a call from Harwoords saying there's a yellow advisory saying rear diff pinion seal rework is required (Seal Kits needs to be fitted) and a red warning for throttle actuator sticking (New throttle body and motor required). Would both of these be covered by extended warranty with Landrover or warranty Direct? My Landrover extended warranty has just ran out (and I couldn't get the car serviced before it expired due to Covid) and I now have a warranty Direct policy (all cover options ticked).

Appreciate your advice.

Post #601161 Thu Jul 02 2020 1:31pm
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gtr_skyline



Member Since: 28 Apr 2018
Location: St Albans
Posts: 245

United Kingdom 

Hi Ben - I had my diff pinion seal replaced about a year ago - leak found at service, cleaned up and asked me to return in a month when they confirmed it needed the "known" fix kit - covered under used car 2 year warranty.

Hoping you're cover is ok with WD - should be but LR should give you cover through their warranty due to Covid delays.

P MY16, 3.0D HSE Dynamic, Barola Black, TV, Rear Entertainment, Opening Pan Roof, Meridian

Post #601165 Thu Jul 02 2020 3:30pm
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timhum



Member Since: 06 Mar 2017
Location: Suffolk
Posts: 388

United Kingdom 

Will a warranty company pay out on a claim made just a few days after buying the warranty? I thought there was often a period before a claim could be mad.
Tim Tim
RRS sold and replaced with a Skoda Kodiaq after appalling RR Dealer experience and LR inability to supply new cars in any sort of reasonable time frame..

Post #601168 Thu Jul 02 2020 3:39pm
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Bensrrsport



Member Since: 11 May 2018
Location: London
Posts: 149

United Kingdom 

Cheers buddy - I hope so


gtr_skyline wrote:
Hi Ben - I had my diff pinion seal replaced about a year ago - leak found at service, cleaned up and asked me to return in a month when they confirmed it needed the "known" fix kit - covered under used car 2 year warranty.

Hoping you're cover is ok with WD - should be but LR should give you cover through their warranty due to Covid delays.

P

Post #601169 Thu Jul 02 2020 4:06pm
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Bensrrsport



Member Since: 11 May 2018
Location: London
Posts: 149

United Kingdom 

I bought the warranty a few months ago and it kicked in as soon as the Landrover one expired at the end of May.

timhum wrote:
Will a warranty company pay out on a claim made just a few days after buying the warranty? I thought there was often a period before a claim could be mad.
Tim

Post #601171 Thu Jul 02 2020 4:07pm
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Dave-t



Member Since: 18 Jan 2020
Location: Glasgow
Posts: 436

United Kingdom 

You should be covered if coming straight out of another warranty, it’s only if you don’t have one it’s 90 days I think. You cover book should tell you cover start date.

The only problem may come from the service timing if you were beyond the service interval......hopefully they will be sympathetic Joined the X5 45e club
1994 Defender 90 300 tdi

Post #601173 Thu Jul 02 2020 4:15pm
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Bensrrsport



Member Since: 11 May 2018
Location: London
Posts: 149

United Kingdom 

I hope so, this was the 1st date I could get after lockdown...

Bensrrsport wrote:
I bought the warranty a few months ago and it kicked in as soon as the Landrover one expired at the end of May.

timhum wrote:
Will a warranty company pay out on a claim made just a few days after buying the warranty? I thought there was often a period before a claim could be mad.
Tim

Post #601174 Thu Jul 02 2020 4:18pm
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Tyrefitter



Member Since: 19 Jul 2015
Location: Bridlington East Yorkshire
Posts: 3677

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Fuji White

I had the diff seal & throttle body sorted with the approved warranty last year. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Post #601178 Thu Jul 02 2020 5:43pm
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riverblanche



Member Since: 11 Jun 2011
Location: Retford'ish
Posts: 1134

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Hi,
You would hope the the LR extended warranty would cover it due to current situation.

A note regarding WD When we took out our warranty it followed the LR approved scheme but this did NOT count it only had no Waiting period if following the Manufactures Original warranty Porsche Cayenne 2022
gone Porsche Cayenne 2020
gone Corris Grey HSE Dynamic 2016
gone Ipanema HSE lux 2010
gone Rimini HSE 2005
!!

Post #601182 Thu Jul 02 2020 9:58pm
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Bensrrsport



Member Since: 11 May 2018
Location: London
Posts: 149

United Kingdom 

Good point on the wait... I look out the WD policy in January and deferred the start date to the end the approved used one. WD suggested this so their was no lapse...

Agree shame LR wouldn't honour the warranty considering COVID-19.. Anyway Harwood's have been good to deal with and have submitted both items on a sign claim to WD for approval. Guess we will see if WD is a good to use or not, soon enough. Here's hoping!! Smile

Post #601198 Fri Jul 03 2020 8:11am
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airwolf222helicopters



Member Since: 25 Apr 2010
Location: kent
Posts: 248

United Kingdom 

I had a complete new E-diff replaced by Landrover out of manufacturers Warrenty by 9 months Free of charge

Just need to get all your info in place

Post #601292 Sat Jul 04 2020 6:56pm
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Bensrrsport



Member Since: 11 May 2018
Location: London
Posts: 149

United Kingdom 

Thanks for all the feedbacks guys.. I am pleased to confirm that Warranty Direct has agreed the claim on both issues. Booked into Harwoods Lewes in a couple of weeks to get them done.

Post #602896 Thu Aug 06 2020 9:35pm
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mrsammyp



Member Since: 04 Nov 2019
Location: Kent
Posts: 56

United Kingdom 

Out of interest - what’s the rough cost of work for those repairs? MY2017 RRS Capathian Grey

Post #602901 Fri Aug 07 2020 6:39am
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glenn9999



Member Since: 31 Aug 2019
Location: Essex
Posts: 58

United Kingdom 

Bensrrsport wrote:
Thanks for all the feedbacks guys.. I am pleased to confirm that Warranty Direct has agreed the claim on both issues. Booked into Harwoods Lewes in a couple of weeks to get them done.


wow you are lucky i got an approved used from harwoods in feb and they have refused to look at issues that were on the car when i collected

Post #602902 Fri Aug 07 2020 7:15am
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gtr_skyline



Member Since: 28 Apr 2018
Location: St Albans
Posts: 245

United Kingdom 

Bensrrsport wrote:
Thanks for all the feedbacks guys.. I am pleased to confirm that Warranty Direct has agreed the claim on both issues. Booked into Harwoods Lewes in a couple of weeks to get them done.


Great news Ben MY16, 3.0D HSE Dynamic, Barola Black, TV, Rear Entertainment, Opening Pan Roof, Meridian

Post #602911 Fri Aug 07 2020 10:24am
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