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glenn9999



Member Since: 31 Aug 2019
Location: Essex
Posts: 58

United Kingdom 
Dealer Deposit issue

Hello

i have found an approved used RRS AB that i like

i have spoken to the dealer and they have asked for £1000 deposit but are now refusing to remove the car from sale incase someone else wants to buy the car

how can this be right ?

Post #594631 Mon Feb 10 2020 2:01pm
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Eaters



Member Since: 11 Apr 2016
Location: East Sussex
Posts: 1540

United Kingdom 2008 Range Rover Sport TDV8 HSE Zermatt Silver

Sounds a bit weird. What was the point of the deposit then? Can they tell you? Robin
2008 Range Rover Sport TDV8
Gone:
Jaguar S-Type V8 4.2 Sport
MGZTT 190 2.5

Post #594632 Mon Feb 10 2020 2:15pm
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Tyrefitter



Member Since: 19 Jul 2015
Location: Bridlington East Yorkshire
Posts: 3677

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Fuji White

All the landrovers ive bought they ask for a £500 deposit to hold the car,it is then taken off the website or sometimes it says customer reserved,if it isn't the car you want when you view they have to give you your deposit back. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Post #594634 Mon Feb 10 2020 2:25pm
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glenn9999



Member Since: 31 Aug 2019
Location: Essex
Posts: 58

United Kingdom 

They are saying that the deposit is just to hold it for 12 hours i have explained that i need to come and see the car but they want me to agree to buy before seeing

Post #594635 Mon Feb 10 2020 2:45pm
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Stevepd



Member Since: 22 May 2017
Location: Wiltshire
Posts: 1251

United Kingdom 2006 Range Rover Sport TDV6 HSE Cairns Blue

Find another Thumbs Up . If there are issues even now, wait until something goes wrong. 2006 2.7 TDV6 HSE in Cairns Blue.

Post #594637 Mon Feb 10 2020 2:51pm
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glenn9999



Member Since: 31 Aug 2019
Location: Essex
Posts: 58

United Kingdom 

agreed and this is from a main dealer as well really did not expect it

Post #594638 Mon Feb 10 2020 2:54pm
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Tyrefitter



Member Since: 19 Jul 2015
Location: Bridlington East Yorkshire
Posts: 3677

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Fuji White

walk away & tell the to Censored off,,their is plent out there for sale. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Post #594639 Mon Feb 10 2020 2:58pm
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geoffsnook



Member Since: 19 Nov 2016
Location: cardiff
Posts: 1699

Wales 2005 Range Rover Sport Supercharged HSE Java Black

i agree walk away not worth the hassle Thumbs Up

Post #594642 Mon Feb 10 2020 3:06pm
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Lindab



Member Since: 20 Nov 2017
Location: Dundee
Posts: 903

United Kingdom 

Tell them you want £1000 from them for wasting your valuable time coming to see it if its not up to your standard Thumbs Up
I'm sure they will be understanding Big Cry
Their arrogance never ceases to amaze me

Post #594643 Mon Feb 10 2020 3:07pm
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glenn9999



Member Since: 31 Aug 2019
Location: Essex
Posts: 58

United Kingdom 

it makes sense now they offered the car to me at 41,400 which was 1000 less then listed

they have someone there now who has offered 41600

can i complain to JLR ?

Post #594646 Mon Feb 10 2020 3:18pm
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Tyrefitter



Member Since: 19 Jul 2015
Location: Bridlington East Yorkshire
Posts: 3677

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Fuji White

Tell the to get stuffed & when they call to say other customer didn't want it offer them 40k & no more,,what year is the car & spec.? Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Post #594648 Mon Feb 10 2020 4:17pm
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Tyrefitter



Member Since: 19 Jul 2015
Location: Bridlington East Yorkshire
Posts: 3677

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Fuji White

I have just been on LR site & clicked on reserve this car & this is what it came up with

(You can now reserve this Approved Used Land Rover for 48 hours.)

I think they are trying to pull a fast one on you. Andy.
21 Ford Ranger
Gone but not forgotten
Focus RS Red Edition
2015 RRS AB Fuji.
2014 RRS SC Santorini
2016 VW Amarok
2014 RRS AB Fuji
2012 RRS Red Edition Fuji
2015 Nissan Navara
2012 RRS SE Santorini
2008 RRS White
2007 RRS Santorino

Post #594649 Mon Feb 10 2020 4:41pm
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glenn9999



Member Since: 31 Aug 2019
Location: Essex
Posts: 58

United Kingdom 

thanks mate

just told them to forget it

they are just trying to get a sale as the sale man told me the other person was there in the dealership now he has just said if i change my mind to let him know

Post #594651 Mon Feb 10 2020 5:00pm
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Smarttech



Member Since: 11 Jan 2017
Location: West Sussex
Posts: 424

United Kingdom 

Having just bought a used approved from Harwoods group I can confirm that you can pay £1000 to hold the car for 3 working days which is fully refundable if you don't like the car or even just decide you can't be arsed to go and look at it.

I paid this as wanted time to find a better finance deal than the dealer offered at 10.9 Apr. Strange how their rate drops when you get offered better elsewhere !

3 years ago when I bought my last RRS this service was only £500. 2017 SVR. SVO Scafell grey Ebony interior
2012 3.0 SDV6 Autobiography santorini black with ebony/cirrus interior. Gone

Post #594653 Mon Feb 10 2020 5:50pm
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glenn9999



Member Since: 31 Aug 2019
Location: Essex
Posts: 58

United Kingdom 

ok thanks buy anything nice ?

Post #594654 Mon Feb 10 2020 5:52pm
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