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ab601



Member Since: 08 Oct 2017
Location: Manchester
Posts: 51

United Kingdom 
Audio Interference Fix - I live in Hope !!

Having had static interference on all sources on my car since day 1, 6 months ago, I am now told that "Land Rover Engineering' are working on a fix to be released as a software update in the new year.

They now say that it is a "Known Issue"

My car has been in to two different dealers at least 8 times, for days on end, to supposedly fix the issue
All they do each time is update the software

It is incredible that we are used as guinea pigs testing their vehicles
They should be correct from day one 2018 Range Rover Sport P400e Autobiography

Post #570426 Tue Dec 04 2018 2:27pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Is it all the time or only in electric/EV mode? Some Mini PHEV owners have reported similar when the regenerative brakes are doing their thing and feeding recovered energy back to the battery. I’ve (so Far) not suffered the problem. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #570427 Tue Dec 04 2018 3:59pm
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ab601



Member Since: 08 Oct 2017
Location: Manchester
Posts: 51

United Kingdom 

Hi Tim
It is intermittent but it is not just in EV mode. It even does it when the vehicle is switched off. 2018 Range Rover Sport P400e Autobiography

Post #570428 Tue Dec 04 2018 4:24pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

That’s not so good for it to happen even with the car off........... you are lucky that their first response wasn’t that it must be the way that you are driving it sir! That does seem to be the first line of defense from dealerships these days! 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #570429 Tue Dec 04 2018 4:34pm
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ab601



Member Since: 08 Oct 2017
Location: Manchester
Posts: 51

United Kingdom 

True, Tim
The dealers don't seem interested in customer care once the vehicle is sold
It all leaves a bad taste and has got to be bad for the brand 2018 Range Rover Sport P400e Autobiography

Post #570430 Tue Dec 04 2018 4:41pm
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Tim in Scotland



Member Since: 30 May 2005
Location: Driving along in my automobile
Posts: 17476

2013 Range Rover Sport SDV6 HSE Stornoway Grey

Have you tried posting on the JLR twitter or Facebook accounts? They seem to jump through hoops when people complain there because so many people (but not me as I shun social media) are reading those sites. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
2018 Melting Silver Mini Countryman PHEV - soon to be replaced
2015MY Corris Grey SDv6 HSE Dynamic, the best car I have ever owned, totally reliable only a cou0le of rattles in 3 years, now no longer in my care
Also in my garage is a 1996 TDi300 Defender 90 County HT made into a fake CSW

Post #570435 Tue Dec 04 2018 5:36pm
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Dobby



Member Since: 02 Jan 2018
Location: East Seaxe
Posts: 101

United Kingdom 

Have you by chance got a USB charger plugged into any of the 12v sockets?

They’re known to cause interference on and off, especially the cheapo.cn ones. MY15.5 HSE
MY13 110
MY87 90 (ex-mod) (for sale)

Post #570452 Tue Dec 04 2018 7:48pm
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ab601



Member Since: 08 Oct 2017
Location: Manchester
Posts: 51

United Kingdom 

No chargers or anything plugged in, but thanks for suggestion 2018 Range Rover Sport P400e Autobiography

Post #570471 Wed Dec 05 2018 7:14am
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ab601



Member Since: 08 Oct 2017
Location: Manchester
Posts: 51

United Kingdom 

Tim in Scotland wrote:
Have you tried posting on the JLR twitter or Facebook accounts? They seem to jump through hoops when people complain there because so many people (but not me as I shun social media) are reading those sites.


Haven't posted on JLR social media but have a case open with customer relations. They ring every week for updates and do their best but are ultimately in the hands of the dealers.

But at least they have confirmed that it is a known issue and that it is not more lies from the dealer 2018 Range Rover Sport P400e Autobiography

Post #570472 Wed Dec 05 2018 7:17am
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