SRE
Member Since: 16 Jan 2010
Location: Alicante Prov Spain + Hampshire UK
Posts: 2329
|
Tim in Scotland wrote:Land Rover has wonderful products BUT.......... they are not properly developed before they are released to the buyers, they are often poorly built without great attention to detail or quality of build, prices have risen at unjustifiable rates compared to the old days ( mostly I suspect to allow them to compete on price in the USA and Chinese markets without suffering financially - we, the customers in Europe are footing that bill), they have been too keen to develope new tech stuff of their own when the same gear is available in the market place that is proven and works (think Apple CarPlay and the Android equivalent versus InControl which has lost JLR a lot of customers) and dealers sales staff are often lazy and don’t seem to want to sell the product. However my greatest wrath is aimed at senior management who just don’t want to know what their long suffering customers have been going through. The RRS and FFRR PHEVs are a case in point - the motoring press and quite a few customers are querying the wisdom of building the car with only a 2ltr petrol engine that has rightly been castigated in the press for not being able to achieve even 25mpg in petrol only mode when JLR are claiming 101mpg! The press has been advising that both cars are great cruisers even as a PHEV but hugely let down when the battery range is depleted and they need either the 3.0ltr Petrol or the SDv6 3.0ltr - JLR is persisting in rushing out the car with the 2.0ltr in a car costing £78,000 in RRS form or £85000 in FFRR form.
I have enjoyed many years of buying a new Land Rover product every 2-3 years, even though the price and reliability were hard to justify. I have only had one car that had significant problems that I had to get rid of it - despite being told by LRCS that my car had “unique” issues when through various forums I knew there were a lot of other owners having exactly the same issue. In my case I would love to be buying a replacement RRS but the cost to change from my current car to a new one is now too big and finance rates are ludicruous compared to other makers. I have been lucky with my RRS - it has been almost faultless (two faults in three years - a dash that very occasionally go black and an also very occasional message in the info screen warning that communication with the oil level sensor has been lost - both things I don’t expect to have in a £10,000 car let alone an £80,000 one).
Other Marques do Customer treatment better but also have issues of senior management arrogance........... BMW, VAG
Rant over!
To be honest Tim I more or less agree with everything you have said. I would have like a new sport, however price wise it was not an option, I also wanted the V6 F Pace, however I have had to plump for the 4 pot, again, like you the fear of crankshaft issue. In Spain - 2018 F Pace - Frightened away from the Sports due to crank failures
Gone - A couple of RRS, A couple of Disco's. However thinking of another Sport.
|
Fri May 11 2018 8:36am |
|
