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Home > General (L494) > The RRS is the most unreliable car on sale today! |
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wilf Member Since: 08 Nov 2012 Location: on the naughty step Posts: 939 |
And was the warranty still in force when the failure happened? MY2016 HSE D SDV6 - gone due to fuel dilution problems.
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Wed Nov 15 2017 8:54pm |
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IRBails Member Since: 22 Nov 2013 Location: Wollongong Posts: 871 |
So not new car warranty , I am just starting to look at some of the extended warranties and some of the clauses are very interesting, some like ,normal wear,may exclude broken cranks if this is considered a normal event. Under Australian consumer law warranty goes past manufacturers warranty in that a dealer must supply goods fit for purpose , this is not time dependent, and I would think a broken crank after this period would not make the engine fit for purpose, especially if the vehicle has had regular service. Would be worth check UK consumer law as we seem to copy the POMS. M16 SVD8 ,4.4 HSE with a few extras, Sold R50 , Wife SQ5 , BMW R1200GSW. |
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Wed Nov 15 2017 8:57pm |
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Tyrefitter Member Since: 19 Jul 2015 Location: Bridlington East Yorkshire Posts: 3677 |
Yes,,car had full LRSH also. Andy Andy. 21 Ford Ranger Gone but not forgotten Focus RS Red Edition 2015 RRS AB Fuji. 2014 RRS SC Santorini 2016 VW Amarok 2014 RRS AB Fuji 2012 RRS Red Edition Fuji 2015 Nissan Navara 2012 RRS SE Santorini 2008 RRS White 2007 RRS Santorino |
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Wed Nov 15 2017 9:37pm |
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wilf Member Since: 08 Nov 2012 Location: on the naughty step Posts: 939 |
Doesn't say much for LR "approved" warranty then. MY2016 HSE D SDV6 - gone due to fuel dilution problems.
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Thu Nov 16 2017 8:18am |
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Tyrefitter Member Since: 19 Jul 2015 Location: Bridlington East Yorkshire Posts: 3677 |
EXACTLY Wilf,,,,,they are saying it is wear & tear So anyone with the 3.0 sdv6 I would be cautious if some of these engines are failing at around 30k miles.
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Thu Nov 16 2017 8:22am |
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jimbg Member Since: 29 Jan 2013 Location: By the River Dart Posts: 1841 |
That makes more sense with regards for rejection of the claim, common fault is still a fault!
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Thu Nov 16 2017 8:26am |
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Tyrefitter Member Since: 19 Jul 2015 Location: Bridlington East Yorkshire Posts: 3677 |
So when they go in for a service,,,,Excuse me sir but while we are changing your oil,would you like us to change the engine as it looks like your crank could fail at any time.
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Thu Nov 16 2017 8:29am |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 |
So I have another reason not to keep my present car after the factory warranty runs out next year or even to replace it with another Land Rover product........ 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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Thu Nov 16 2017 8:46am |
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Jaggs Member Since: 09 Aug 2015 Location: Leeds Posts: 259 |
Wows used LR s really are going to become lemons with no value at all if you have to play Russian roulette with the crank every time you start the car and you cant even have the security of a warranty, can't believe they just bury their head in the sand. Nanocom Evo |
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Thu Nov 16 2017 9:42am |
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RRSTDV8 Member Since: 12 Aug 2011 Location: Northamptonshire Posts: 8987 |
It's not wear and tear at 30k miles. It's a manufacturing fault. Wear and tear might be a reasonable defence if it had done 230k miles. We have to remember that the extended warranty is provided by a third party and is just an insurance policy. Like all insurance, they will try to wriggle out of it. I still think it needs national media coverage to shame LR in to doing the right thing. The CEO being asked on TV why he thinks it's ok for cranks to snap at 30k miles will be priceless. Imagine the potential loss of sales in the UK... 2012 SDV6 - it's missing a couple of cylinders 2008 TDV8 - it was a labour of love and is much missed |
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Thu Nov 16 2017 10:19am |
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Tim in Scotland Member Since: 30 May 2005 Location: Driving along in my automobile Posts: 17476 |
CEO of JLR or even the CEO of LR are probably unaware that there is a problem............... it has possibly never been elevated above LRCS or the engine design team. As RRSTDv8 says the warranty is an insurance policy and the underwriters will wriggle as much as they can to avoid a huge payout for a new engine regardless of whether it is a common fault or fair wear and tear, it is going to cost them. I wonder how the rest of us with the same engine can get re-assurance that our crank won’t fail? 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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Thu Nov 16 2017 10:46am |
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Jaggs Member Since: 09 Aug 2015 Location: Leeds Posts: 259 |
if warranty companies are going to use the get out of its a common or inherent fault it's going to be difficult to have any meaningful assurance that you won't be faced with a huge bill if you own a LR with the engine prone to failure once out of manufacturers warranty.
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Thu Nov 16 2017 10:54am |
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Bill Portland Member Since: 01 Feb 2017 Location: Dorsetshire Posts: 387 |
When I approached LR a few months ago about the potential for crankshaft failure on my car, this was the response I got "Should you experience any vehicle concerns once outside of the manufactures warranty which you believe to be a manufacturing defect, rest assured Land Rover would complete a full investigation into your concerns and assist financially should it be deemed necessary."
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Thu Nov 16 2017 11:45am |
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Jaggs Member Since: 09 Aug 2015 Location: Leeds Posts: 259 |
I got a similar response when I asked about oil pump on my 2007, assured there were no issues and they would assist if I had an issue, 9 months later new engine required , LR didn't want to know .
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Thu Nov 16 2017 11:54am |
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