Did you buy the car from a Lookers Group dealership? If so that that will be why they are using Taggarts as it is a JLR franchise bought out by Lookers Group about 3 years ago. Do a search in the forum search function for Taggarts - there are some alarming posts about their bodyshop. 2020 Pangea Green 1st Edition D240 New Defender 110 is here and loving it
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Good Morning Tim

This is all Bizarre !!
I bought the car from Rocker Landrover London and they are no part of the Looker Group as I did some checking on them originally.
Oh now I am getting worried... Are Taggarts a shower ??? RRS SVR 2018
RRS SVR 2017 (Rejected within 1 month due to damage)
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Having an SVR on imminent arrival (supposedly) if it wasn't exactly as It should be at any price point tbh but certainly at 100k plus, i d be backing the car and either getting a replacement or refund.

By all means hear out what the dealer MD has to say etc but at this point when you're getting no clear answers as to why your car is in the state it is and they are trying to railroad you into a bodged repair I d be fighting fire with fire.

Simply remember this , JLR are clearing looking out for themselves, you're left to look after yourself, so do exactly that.

Nod so sorry to hear about this. Your SVR is stunning with the special paint which just seems to add to the anger imo.
I agree with James this car needs to be rejected straight away , damage and overspray on any new vehicle is unacceptable yet alone one that costs over £100k.
These reject cars are getting more common all the time seems every one is having problems what the is going on JLR?
I wish you all the best and hope its sorted all in your favour Nod. SVR 2018 in Santorini Black.

My £20k Abarth has perfect paint FFS and so did the previous one WTF.  SVR 2018 in Santorini Black.

Both my Range Rover products have had perfect paint - it must be the luck of the draw and/or SVO-related. (As often pointed out on here, you generally only get to hear about bad cars, and this is a very well used forum).

Nod1 wrote:

Oh now I am getting worried... Are Taggarts a shower ???

I would also bring this up on the LR Representative thread and see if you get a better response or help there.
Personally I must say I would have rejected the car as unacceptable and asked for a full refund, and if still wanting one purchase elsewhere. With a Solicitor involved be careful and chase them to sort it out as to what you want, but other than a new body shell and complete respray I don't suppose you will ever be happy with this car.
As to why it's happened, there may never be a way to find out. It might not have happened at LR being built, or if damaged, who tried to hide it by bodge repair. Delivery driver, dealer there is so many avenues, and who ever did it is lying and didn't report it by the sound of things.
Just get your money back or a brand new vehicle as per your specification. All the best. John

RRS MY12 SDV6 HSE. Sumatra Black/Ebony & Walnut + Dynamic Pack, + Cold Climate Pack + Memory Pack, Digital TV/DVD, Premium Leather, Cornering Lights, Cooler/Fridge Box, & most Options.

Car was factory collected though john. SVR 2018 in Santorini Black.

Just reject...it's a simple process these days. You also don't need a lawyer.

TDV8HST wrote:

Car was factory collected though john.

Sorry, must have forgot or misread earlier when reading.
More reason to bring it up on representative thread on here too.
It seems even more to just reject the car and get full refund or a brand new car no arguments your spec at no increase in price.
Trading standards would love this case. John

RRS MY12 SDV6 HSE. Sumatra Black/Ebony & Walnut + Dynamic Pack, + Cold Climate Pack + Memory Pack, Digital TV/DVD, Premium Leather, Cornering Lights, Cooler/Fridge Box, & most Options.

Nod how are you getting on? Understand if you can't say much. SVR 2018 in Santorini Black.

Hi
purcased a new RRS from Harwoods of Edenbrige in January after having ordered it in August 2016
After a night time drive l noticed it did not have high beam assist which was on my spec
No problem Harwoods reordered me another car which l received in June no problems their
A week after taking delivery l decided to leather the car down before putting it into my garage as we had just had a brief shower
Thats when l noticed a chip in the driver door had been touched in but not filled also the front corner of the front offside bumper had a couple of chips that had been touched in but not filled
Also the bumper was out of alignment slightly with the front wing.
I contacted my Solicitor who sent me a templete letter of rejection which I sent to Harwoods stating that l did not want a repair but a full refund which l received without any argument.
They nevered offered a explanation as how it had occurred nor has JLR been in touch.
I am now waiting for details of the 2018 model before l reorder via a different dealership
In all l feel its pretty shoddy all round on a 74K car
Disillusioned by far

Wow two rejected cars denny, Nod has a very strong case in comparison then? SVR 2018 in Santorini Black.

denny111 wrote:

I am now waiting for details of the 2018 model before l reorder via a different dealership
In all l feel its pretty shoddy all round on a 74K car
Disillusioned by far