I appreciate that but it wasn't exactly supportive to the customer when it is 100% down to their manufacturing issue and not the dealer. I understand the contract of sale but LR seem incapable of producing a vehicle perfect from the factory.

Dealer told me it is in my spec and I can see that on Topix too. While on Topix, I noticed this outstanding campaign which wasn't there before:

I just saw that on Topix too! Doesn't apply to mine (yet)!

Scrap that - yes it does!

I just checked Topix this morning and nothing for my car. checked again now and this one has appeared on it.

What a load of crap!! Land Rover should be bending over backwards to sort out a fix! I can't believe you were told that spec is subject to change. This is a clear cut factory cock up when the cars were built.... Not a forever spec change!

I had 2 XFS jags before my Rrs ,ever time I buy a jlr product something goes wrong, 1st one caught fire after 6 weeks & destroyed itself & the 2nd (my replacement from jag) came with the wrong interior!

So frustrating

Car came back from dealer today and I was handed a "Technical Assistance" sheet of paper describing the problem: AHBA menu not available. Technician checked CCF where it is disabled even though it is specified in DDW. LR tech's reply on the same sheet states that this is a known issue and they don't have a date for the release of this fix. The technician was advised to keep checking Topix for fix release. So nothing new but my case is officially registered. Current: Volvo XC90 T8 Inscription Pro PHEV with some optionals on top
Gone: MY16 RRS2 3.0 SDV6 Autobiography Dynamic, Carpathian Grey & Santorini Black Sliding Pano/Ebony & Ivory 2 Tone
Gone: MY13 RRS 3.0 SDV6 HSE Black Edition, Orkney Grey/Ivory
Gone: MY09 RRS 2.7 TDV6 HSE, Santorini Black/Almond

Leecccmk1 wrote:

What a load of crap!! Land Rover should be bending over backwards to sort out a fix! I can't believe you were told that spec is subject to change. This is a clear cut factory cock up when the cars were built.... Not a forever spec change!

Just received a phone call from my dealer , the fix is ready to be up loaded to my car . Approximately one hour is needed.

Great news! I will check with mine too. Current: Volvo XC90 T8 Inscription Pro PHEV with some optionals on top
Gone: MY16 RRS2 3.0 SDV6 Autobiography Dynamic, Carpathian Grey & Santorini Black Sliding Pano/Ebony & Ivory 2 Tone
Gone: MY13 RRS 3.0 SDV6 HSE Black Edition, Orkney Grey/Ivory
Gone: MY09 RRS 2.7 TDV6 HSE, Santorini Black/Almond

Campaign Q543.

Hi All,

As noted above, there is a Service Instruction now released to address this. If you contact your local Land Rover approved retailer and quote Q543 and request a suitable booking date, the update can be implemented to address the concern.

Thank you for your patience.

Many thanks,
Pete Please note although Land Rover will try to assist you with your issue, we are unable to provide any technical advice. This account is available between 0900 and 17:00 hours Monday – Friday. Outside of this time if you require assistance, please drop us a Private Message and we'll get back to you.

Hi Pete,

My car is being built on Friday, will this fix be done at the factory or would I need to get it sorted afterwards?

LR generally like you to introduce yourselves to the dealership service department after a week or so of ownership to address all the snagging you've picked up. Unlikely to be carried out at the factory as they're still building cars with sloshy fuel tanks after having a fix for almost 2 years.

The dealer should pick up at PDI though!

If I'm honest I'm not entirely sure if my dealership would pick up on a goose sitting on the back seats but we'll see! I might give them a nudge about it when they ring to say the cars arrived! I'm at the factory on Friday so I'll have a word

Hi JasSmiths

Yes any outstanding service actions will be completed on your vehicle prior to this being handed over.

If you have any concerns, please do not hesitate to PM me and I would be happy to help.

Many thanks,
Pete Please note although Land Rover will try to assist you with your issue, we are unable to provide any technical advice. This account is available between 0900 and 17:00 hours Monday – Friday. Outside of this time if you require assistance, please drop us a Private Message and we'll get back to you.