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woody

Member Since: 07 Jun 2006
Location: surrey
Posts: 41

Wheel balancing under warranty??

Yes, you guessed it.... I've got the steering vibration which i had since new (01/03/06) Took the car in for the latest safety recall and the following.
1. Heated front passenger seat defective.
2. Winscreen washers defective
3. Rusting locking wheel nuts

Just been told that they (Gatwick Guy Salmon)have sorted the above problems under warranty but are refusing to pay for the wheel alignment. I have explained that it has done it since new and mentioned the amount of discussion on this web site.
Has anyone else had to pay for this???
Regards
Steve.

Mon Jul 10 2006 5:51pm

Cliff H

Member Since: 03 Dec 2005
Location: uk
Posts: 3233

Do a search on Disco3.co.uk as well as this has been a big issue over there too, not so much for the vibration more for tyre wear but same argument.

Mon Jul 10 2006 7:00pm

RAD

Member Since: 23 Sep 2005
Location: In the chippy!
Posts: 309

2009 Range Rover Sport TDV8 HSE Stornoway Grey

Got my done under warranty at 10k miles......not an issue.

Tue Jul 11 2006 9:39am

woody

Member Since: 07 Jun 2006
Location: surrey
Posts: 41

Thanks for your help guys. they now say its only under warranty under 3k miles and mines on 4k. Still negotiating... will keep you updated....

Tue Jul 11 2006 12:52pm

Very Annoyed
Site Moderator

Member Since: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
Posts: 19459

Show them this site and the fact that its been done on other vehicles up to 10k! 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.

WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award

DO NOT CLICK HERE!

Tue Jul 11 2006 12:53pm

DSL

Member Since: 17 May 2006
Location: Heelands/Cobham (delete as appropriate)
Posts: 1045

You coule always threaten to take your servicing elsewhere, there must be dozens of LR dealers to service the thousands of RRSs in Surrey.

As my wife would say, "For the millionth time stop exadurating!"

Tue Jul 11 2006 1:10pm

Very Annoyed
Site Moderator

Member Since: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
Posts: 19459

Woody - who's your dealer? 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.

WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award

DO NOT CLICK HERE!

Tue Jul 11 2006 1:14pm

woody

Member Since: 07 Jun 2006
Location: surrey
Posts: 41

Its Guy Salmon at Gatwick... not been too impressed so far. Didn't have the courtesy car that i booked 3 weeks prior.. offered me a freelander! which was so dirty and full of old food and crisp wrappers my girlfriend had to cancel a meeting through potential embarrassment. They did deliver a LR3 later that day with a really helpful driver so can't complain about that.
Just waiting to hear from them since 8.30am. Told them to look at this site and call me back...

Tue Jul 11 2006 1:20pm

shmoogle

Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

Interestingly, had my 15k service done there and I thought they were really helpful and knowledgeable staff. Granted I wasn't going to be costing them any money/paperwork...

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up

Like it here? Then Donate to RRSPORT!!

Tue Jul 11 2006 1:25pm

DSL

Member Since: 17 May 2006
Location: Heelands/Cobham (delete as appropriate)
Posts: 1045

woody wrote:
Just waiting to hear from them since 8.30am. Told them to look at this site and call me back...

If he is reading this PICK UP THE PHONE, HE IS YOUR CUSTOMER AFTER ALL!

Tue Jul 11 2006 1:26pm

Very Annoyed
Site Moderator

Member Since: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
Posts: 19459

I use Guy Salmon in Thames Ditton and so far I'm very happy. Might be worth a chat - talk to Alberto, top man. 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.

WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award

DO NOT CLICK HERE!

Tue Jul 11 2006 1:41pm

woody

Member Since: 07 Jun 2006
Location: surrey
Posts: 41

A huge thankyou to all who helped... having studied this site they have done the work under warranty!!
Without doubt you have saved me a lot of money....
Thanks again...
Steve

Tue Jul 11 2006 2:33pm

shmoogle

Member Since: 07 Sep 2005
Location: ... and for every sprinkle I find, I shall kill you!
Posts: 24350

Great news, Woody!! Another result for rrsport.co.uk!!

2009 Outstanding Contribution Award - Joint Runner Up
2009 'Tech-Head Of The Year' Award - Runner Up

Like it here? Then Donate to RRSPORT!!

Tue Jul 11 2006 2:36pm

Very Annoyed
Site Moderator

Member Since: 23 Aug 2005
Location: bat-wielding monkey-spanking tough-love zero-tolerance Euro-sceptic moderator - So just watch it!
Posts: 19459

woody wrote:
A huge thankyou to all who helped... having studied this site they have done the work under warranty!!
Without doubt you have saved me a lot of money....
Thanks again...
Steve

A small donation to Martin might be welcome. Just click the donate button in the orange heading! 2005 Zambezi TDV6 - Gone but not forgotten
2009 Alaska TDV8 - Gone and much missed.

WINNER - 2009 �Idler Of The Year� Award
Runner Up - 2009 �Just Doing What It�s Designed To Do� Award

DO NOT CLICK HERE!

Tue Jul 11 2006 2:55pm

XXXAngelXXX

Member Since: 03 Mar 2006
Location: Krautland
Posts: 10894

yes would be cool..
L 405 2013 FFRR 5.0 SC
--------------------------------------------------------------
WINNER - 2009 �Best Avatar� Award
WINNER - 2009 Comedian Of The Year Award

Tue Jul 11 2006 3:03pm

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