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rangerover1sttimer



Member Since: 27 May 2014
Location: London
Posts: 14

United Kingdom 2013 Range Rover Sport 3.0 TDV6 HSE Santorini Black
Week Old Sport 2014 - STOLEN

I had my brand new Range Rover Sport stolen from outside the house this morning in West London.

I'm amazed how easy it was for them to steal it.

I have attached a pic but the specs are as follows -

HSE V6
Causeway Grey
22" 5 Split Spoke - Style 6
Privacy Glass
Morzine Headlining
Meridian Surround Sound Audio

If anyone has any information or sees a vehicle matching this description in an unusual situation I'd appreciate hearing from you.

Thank you.

Post #432850 Mon Aug 11 2014 12:16pm
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malcolmw



Member Since: 05 Dec 2013
Location: United Kingdom
Posts: 122

United Kingdom 

Are we talking key cloning here?

http://www.rrsport.co.uk/forum/topic36817.html Regards

Malcolm

Post #432855 Mon Aug 11 2014 12:29pm
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Ady 555
Site Moderator


Member Since: 12 Dec 2010
Location: Good old yorkshire
Posts: 8738

United Kingdom 2012 Range Rover Sport SDV6 HSE Santorini Black

Really sorry to hear this, you must be gutted. Mr. Green
Arn't JLR sending out warnings to customers of these vehicles going missing on a daily basis and advising customers especially in London to check that their vehicle is locked after pressing the remote to lock their vehicle? I guess not Shocked They wouldn't want it to effect sales now would they...... Question Whistle
No doubt it will be booked onto a container awaiting shipment to foreign shores. Crying or Very sad

Post #432856 Mon Aug 11 2014 12:29pm
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andman



Member Since: 08 Oct 2011
Location: la vella
Posts: 1155

Andorra 2011 Range Rover Sport 3.0 TDV6 HSE Fuji White

So sorry to hear that...

Do you know how exactly it was stolen... was it off road in a drive or on the street...

Hope you get your claim settled quickly and don't have to wait too long for your replacement 2014.5 SDV6 AB Dynamic ... Fuji /Santorini Pan roof and 22's
2013 Porsche Boxster S 3.4
2014 Audi A3 S line Quattro
---------------------------------

Post #432869 Mon Aug 11 2014 2:00pm
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rangerover1sttimer



Member Since: 27 May 2014
Location: London
Posts: 14

United Kingdom 2013 Range Rover Sport 3.0 TDV6 HSE Santorini Black

Thanks for the responses guys...

malcolmw - yes we are talking key cloning

Ady 555 - indeed I received no advice from JLR or more disappointedly from dealership about precautions on key cloning before, during (i.e. once the order had been made) or upon delivery. What to look out for or how it can be prevented. It would have been a fantastic value add by the dealership just to mention when I took delivery last week that if the alarm is activated and you cant de-activate using the key that the signal is probably being blocked and cloned so take some EMERGENCY action. How good would that have been...just to inform a 'valued customer' that there are techniques to watch out for to prevent theft. Its a 2min conversation!! NOTHING.

andman - the thieves must have been watching the house. When I turned off my downstairs living room lights which face the road they went into action. They activated the alarm. I went out side to use the key to turn off the alarm it didnt work. I had to get inside and start the engine to turn off the alarm. I went back inside and read the manual about deadlocking etc etc. I went back to the car and checked the windows (as it mentioned in the manual air pressure changes...its was a blustery night Hurricaine Bertha) and got out and I'm fairly sure locked the car again. This morning it was gone.

[/s]

Post #432871 Mon Aug 11 2014 2:37pm
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viper



Member Since: 21 Apr 2007
Location: chester le street
Posts: 857

United Kingdom 2010 Range Rover Sport 3.0 TDV6 HSE Bali Blue

Really sorry to hear this devastating news I hope you either get it back ok or more likely can get settled with insurance and get a replacement without the 6 month plus wait land rover should fast track customers in this situation .
And I hope the thieving bastards balls fester and fall off Thumbs Up 2016 bmw x5 40d m-sport space grey
2015 bmw 335i m-sport touring mineral grey/coral interior looking to change again .
Gone HSE SDV6 Dynamic indus silver, santorini contrast roof,panoramic roof,red brakes,privacy,climate front seats,tow bar great car enjoyed it ����
Gone my10 3.0 tdv6 Bali blue/ivory 5 years 24k no problems great car will be missed

Post #432875 Mon Aug 11 2014 2:54pm
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philmw



Member Since: 18 Aug 2006
Location: Nottingham
Posts: 1671

United Kingdom 2012 Range Rover Sport Supercharged Sumatra Black

That's dreadful. Gutted for you. 

Post #432878 Mon Aug 11 2014 3:34pm
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andman



Member Since: 08 Oct 2011
Location: la vella
Posts: 1155

Andorra 2011 Range Rover Sport 3.0 TDV6 HSE Fuji White

As viper said...

Wouldn't it be a nice gesture and good PR if LR did fast track customers with stolen vehicles...

Although with thefts as bad as they are ... new orders would probably take well over a year to deliver Twisted Evil

It's right royal pain in the a.... but next time you may have to consider a good steering lock...

Old technology for once proving to be the best and most assured deterrent ... 2014.5 SDV6 AB Dynamic ... Fuji /Santorini Pan roof and 22's
2013 Porsche Boxster S 3.4
2014 Audi A3 S line Quattro
---------------------------------

Post #432879 Mon Aug 11 2014 3:40pm
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Mark_N



Member Since: 09 Aug 2013
Location: London
Posts: 1102

United Kingdom 

Very sorry to hear this. Did the car have a tracking device fitted?

It does seem some form of physical security is required, possibly multiple tracking devices; the idea that the key data can be downloaded through the OBD port is ridiculous; it should be locked up tight so that even if they break into the car, they cannot start the engine. That would mean that replacement keys could only be supplied from a central secure location to the supplying dealer and then on to the customer.

At least part of the issue will be remote unlocking, keyless entry and keyless start. There should be options to disable them, less convenience but greater security.

Off my soap box, really sorry for you. Mark

SVR in Estoril Blue Thumbs Up

Post #432887 Mon Aug 11 2014 4:34pm
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Topgeartowers



Member Since: 18 Mar 2014
Location: London
Posts: 48

United Kingdom 

Gutted for you. Did you take GAP insurance?

Post #432898 Mon Aug 11 2014 6:26pm
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Mark_N



Member Since: 09 Aug 2013
Location: London
Posts: 1102

United Kingdom 

Perhaps it's time for Land Rover to wake up and smell the coffee.... Mark

SVR in Estoril Blue Thumbs Up

Post #432906 Mon Aug 11 2014 6:34pm
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Bungleaio



Member Since: 06 Apr 2014
Location: Leicester
Posts: 172

2005 Range Rover Sport Supercharged Buckingham Blue

Gutted for you mate Sad

Sadly this is very common on all cars that don't use a traditional key. All the manufacturers need to buck their ideas up and get it sorted sharpish.

Post #432922 Mon Aug 11 2014 7:42pm
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Northlondoner



Member Since: 18 Oct 2013
Location: London
Posts: 15

United Kingdom 

I am sorry to hear this news. Living in London I am now a bit concerned is there any preventative measure that I need to be aware of so potentially stop this happening to me? Why wife also has a an evoque so I guess the issue effects that vehicle too.

Post #432932 Mon Aug 11 2014 8:58pm
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ravingmad



Member Since: 23 May 2013
Location: Essex
Posts: 331

United Kingdom 2013 Range Rover Sport SDV6 Autobiography Santorini Black

Gutted for you Northlondoner.
Hope you get it back quick or get the insurance sorted. MY13.5 Autobiography, Santorini Black, Privacy Glass. Gone
Driving a milk float for now.

Post #432933 Mon Aug 11 2014 9:02pm
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Mark_N



Member Since: 09 Aug 2013
Location: London
Posts: 1102

United Kingdom 

Physical security is your first defence - a solid steering wheel lock.

What you can also do is to get a car electrician to disconnect the data lines of the car's OBD socket so that when they plug in their cloning device, it's dead. You have a secret switch to reconnect it for dealer use - I've previously used a magnetically operated switch to that placing a magnet in the right position does it.

Off course, both of these are defeatable by working long and hard enough but the thieves then risk detection and should think it's not worthwhile. Mark

SVR in Estoril Blue Thumbs Up

Post #432935 Mon Aug 11 2014 9:07pm
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